Recent Posts

Commercial Business Fire in Bagley Downs Neighborhood

1/15/2020 (Permalink)

collapsed ceiling, insulation, framing This small business experienced an electrical fire in the ceiling which would devastate any business owner who didn't know who to call.

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems.

SERVPRO of West Vancouver/ Clark County understands returning to normal is your primary concern. SERVPRO response teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services SERVPRO of West Vancouver/ Clark County can help you get your business back up and running quickly and help protect your property and belongings.

If your business suffers a fire damage, contact SERVPRO to make it “Like it never even happened.”

Destroy Odors with DEODORIZATION

1/10/2020 (Permalink)

Smoke damaged walls in residence Whether it’s fire, water, mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened."

Even a small fire can cause odors for years to come if your affected areas are not properly cleaned and deodorized. Fire, smoke and sit damage in your home or business can create unpleasant and potentially permanent problems. 

As the various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on services and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning Restoration (IICRC), SERVPRO of West Vancouver/ Clark County provides specialized services that can rid your home or business of offensive odor’s left by fire or smoke damage. SERVPRO of West Vancouver/ Clark County do not cover up lingering odor’s with a fragrance; they seek out and remove the source of the odor. Once the sources found SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

Ask SERVPRO of West Vancouver/Clark County to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of West Vancouver/ Clark County at (360) 254.0049

2020 Resolution: Plan Ahead

12/27/2019 (Permalink)

Fireworks 2020 Call SERVPRO of Vancouver/ Clark County to establish your Emergency READY Profile and be "Ready for whatever happens" in 2020.

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be ready. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens” in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve location and priority area. The ERP also contacts SERVPRO of Vancouver/ Clark County as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a system more than 1700 franchises strong. ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes-resolve to be ready. 

Protecting Your Property

12/9/2019 (Permalink)

Icicals You can be ready or you can be ruined. Choose to be prepared this winter.

Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can’t control the weather, you can be prepared, and help take the sting out of winter weather. To help prevent weather related damages, consider taking the following precautions before winter weather hits.

Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.

Clean chimneys and exhaust systems to ensure they are free of debris.

Test gas lines if they have been dormant to ensure they are in good working order with no leaks.

Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Protect pipes from freezing by allowing water to drip when temperatures dipped below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.

If the building has outdoor faucets consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Make sure all exterior doors, garages, roll ups and windows have sufficient weather stripping.

Ask SERVPRO of Vancouver/ Clark County about completing an emergency ready profile ERP for your business. The ERP is a no-cost assessment to your facility, and provide you with a plan to get back in business fast following a disaster.

Kitchen Caution

11/19/2019 (Permalink)

Wood stove fire damage Items were left unattended on this wood stove causing smoke and soot to cover every surface in this residence.

Each November, families gather to celebrate Thanksgiving by preparing a delicious meal, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the national fire protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

-Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stove top.

-Stay in the kitchen while you are frying, grilling, boiling, or broiling food.

-If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.

-Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from the stove top.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

-Just get out! When you leave, close the door behind you to help contain the fire.

-Call 9-1-1 or the local emergency number after you leave.

-For an oven fire, turn off the heat and keep the door closed.

-If you try to fight the fire, be sure others are getting out and you have a clear way out.

-Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove top. Leave the pan covered until it is completely cooled.

SERVPRO Vancouver/ Clark County wish you a safe and happy holiday season!

Is Your Property Winter Ready?

11/19/2019 (Permalink)

Snowy residence When winter weather strikes call SERVPRO of Vancouver/ Clark County to strike back.

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

-Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

-Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damning affect, that can lead to a roof damage and interior water problems.

-Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

-Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post caution signs where water could be present.

-Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off open outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

-Ask SERVPRO of Vancouver/ Clark County about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment for your facility, and provides you with a plan to get back in business fast following a disaster.

Your Business: Ready or Ruined?

10/29/2019 (Permalink)

air movers drying a commercial water damage This facility was affected by both fire and water damage. We called all hands on deck to get this business up and running again in no time.

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster. Store Information Online There are many places to store important information securely online. Services like Google Drive and Dropbox offer a  free way to store different types of files, from a word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. Follow the News         Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue as needed through Twitter. Mark Yourself Safe The American Red Cross offers a safe & well check inside to list yourself as safe or find family and friends in situations where communication is difficult to establishFacebook also has a feature called safety check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time. Get in Touch Make sure your contact information is up-to-date in your phone and email for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.         Charge Up Keep a portable charger in your car and home in case of an emergency.  You may need to recharge this from time to time, but you can also buy solar powered chargers as well.             Get an Emergency Ready Profile SERVPRO of West Vancouver/Clark County is proud to offer Emergency READY Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely medication and can help minimize how water and fire damage can affect your property or business.put help in the palm of your hand with the ReadyPlan app. Get in touch with SERVPRO of West Vancouver/Clark County for more information on developing an ERP for your property or business, and SERVPRO will be there to help make it “Like it never even happened.”

Fast Water Removal Will Save Your Vancouver Home

10/21/2019 (Permalink)

Vancouver residents know that the greater water threat to their homes is the outdated and rusted plumbing inside. If left untreated, the property can be just as damaged from a failing water heater as a severe storm.

It is common for a flood to start off the communities fall and winter season in the North West. With a town full of daylight basements, second-floor bathrooms prone to overflowing, and leaky roofs, we are here to help with it all.

At a home in Brush Prairie, a leaky roof caused damage, and puddling in the ceiling. The water dripped down into the other stories of the home, causing multi level damage. Our team went through, and did their best to exceed expectations for the family.  The home used drywall for the walls and ceilings, so team members replaced half the ceiling and one wall on the second floor. They used fans to dry out the wall frame before hanging the new panels. Other technicians performed the same work in the kitchen, removing half the ceiling and two panels on an interior wall.

At SERVPRO of W. Vancouver/Clark Co, we carefully examine each home to determine which methods and tools can best help us return it to the owner in a dry condition, safe to live in again. If your home here, Ridge Field, Battle Ground, or as far as Fishers Landing needs our services, call us today at (360)254-0049

Weather Safety Tips

10/7/2019 (Permalink)

Severe weather can happen anytime, anywhere.  Each year, per NOAA.gov, Americans cope with an average of the following intense storms:

*10,000 severe thunderstorms

*5,000 floods or flash floods

*1,300 tornadoes

*2 landfalling deadly hurricanes

Approximately 98% of all Presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

KNOW YOUR RISK:  The first step to becoming weather-ready is to understand they type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

TAKE ACTION:  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

BE AN EXAMPLE:  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook & Twitter.  Your preparedness story will inspire others to do the same.

DIY Sewage Cleanup

9/16/2019 (Permalink)

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a problem you probably head STRAIGHT to Google! 

And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find out that you probably want to hire someone to do it for you.

Cleaning up raw sewage on your own is something you should never do! 

Here’s why:

#1 – It can be hidden. – SERVPRO of W. Vancouver/Clark Co crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. 

Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO of W. Vancouver/Clark Co, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO of W. Vancouver/Clark Co.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO of W. Vancouver/Clark Co clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. 

Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!

So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO of W. Vancouver/Clark Co. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.