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24/7 Emergency Service

9/11/2020 (Permalink)

"Yes We're Open" Don't hesitate to call, we're here for you!

Who Will You Call?

It's 2 o'clock in the morning and there is water shooting in every direction from a burst pipe in your basement. The water is rising fast, and you think to yourself no one is going to help me at this time of night. While disasters do not work a 9-5, neither does SERVPRO of Vancouver/Clark County. Our team is always on disaster time 24 hours a day, 7 days a week, 365 days a year. Our trained specialists are equipped and prepared to spring into action moments after the call comes in. Not only do we respond in a quick and timely matter, but the job is done properly, efficiently and professionally. Other companies may leave you waiting until the morning which is going to cause more damage on your property, and your wallet.

No matter the time or circumstance don't panic, call SERVPRO of Vancouver/ Clark County to take care of all your restoration needs at (360)-254-0049

24 Hour Emergency Water Damage Service

9/4/2020 (Permalink)

drying equipment SERVPRO of Vancouver/Clark County provides 24 hour fire and water damage restoration service in Southwest Washington and surrounding areas.

SERVPRO of Vancouver/Clark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – (360) 254-0049 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Vancouver/Clark County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Bay County

SERVPRO of Vancouver/Clark County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (360) 254-0049

Three Reasons Why SERVPRO of Clark County Should Restore Your Water Damage

8/28/2020 (Permalink)

PPE suited employee fogging commercial office You can always contact us at (360) 254-0049 and our team will guide you through every step of the process.

Most home owners know that if their property suffers a water damage this is the kind of situation that you want to handle both immediately and effectively. To achieve this, you should count with a trusted, professional restoration company like SERVPRO of Vancouver/Clark County to handle your water loss. Besides the fact that we are here for you 24/7, and that we are right here in your community, there are three important reasons why we strongly suggest that you allow us to help you to restore your home in case you have a water damage emergency.

1. Our knowledgeable and professional team: Our technicians are highly-trained and certified in the water restoration process. Some of our team members have been with SERVPRO of Vancouver/Clark County for 14+ years, this alone gives them the field experience and the ability to understand that each loss and client is unique and therefore, they are respectful and friendly when dealing with a client who is going through a stressful situation.

2. Special Equipment and Substance Needed to Perform the Job:  SERVPRO has access to state of the art equipment (high-powered air fans, dehumidifiers, extraction equipment, industrial vacuums, monitoring equipment, etc.) as well as an entire line of chemicals and cleaning products that were created in SERVPRO's very own lab. These products are industrial strength as well as hospital grade. Our response team has their IICRC (Institute of Inspection, Cleaning and Restoration Certification) in order to better serve you. 

3. We are here 24/7 for you: We know that a water loss can happen when you least expect it. Therefore, we are here 24/7 for you. Anytime of the day or night that you need us we are here for you. 

What to do after a Fire

7/31/2020 (Permalink)

Smoke and soot damaged bathroom SERVPRO of Vancouver/Clark County is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at (360) 254-0049

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Vancouver/Clark County provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Do's and Don'ts of Summer Storms

7/24/2020 (Permalink)

fallen tree on residence Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

Floods kill an average of 140 people per year in the U.S., making flooding the most deadly disaster.

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

  • Have an emergency supply kit on hand
  • Develop a communication plan with all members of your family
  • Unplug electrical equipment
  • Secure outdoor objects that could cause damage if they are thrown
  • Stay inside a building or hard top vehicle
  • Secure windows and doors

During the Storm

  • Use a battery operated radio for updates and alerts
  • Avoid contact with corded phones
  • Avoid contact with electrical equipment
  • Avoid contact with water
  • Stay away from windows and doors

After the Storm               

  • Do not touch any downed wires
  • Do not drive through a flooded roadway
  • Stay away from storm damaged areas

Restoring Your Water Damaged Downtown Vancouver Commercial Property

7/17/2020 (Permalink)

drying equipment in commercial business hallway Commercial water damage present unique challenges, but SERVPRO has created unique solutions. Call to schedule an inspection (360) 254-0049

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Vancouver/ Clark County

SERVPRO of Vancouver/ Clark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Staying Safe During a Lightning Storm

7/10/2020 (Permalink)

lightning "when lighting strikes, SERVPRO strikes back" If a storm or other disaster has affected your home, give us a call at (360)254-0049, We’re Here to Help!

During a thunderstorm or severe weather event, lighting can be a very dangerous situation for you and your loved ones. According to the National Weather Service, there is a great deal of information to be aware of, and many precautions that you can take, to help protect yourself from being struck by lightning:

Lightning- What you Need to Know:

  1. If you hear thunder, lightning is close enough to strike you.
  2. If you hear thunder, move to an enclosed space, such as a building or metal topped vehicle for shelter: no place outside is safe during a thunderstorm.

Lightning Safety Once Indoors:

  1. Stay off electronic equipment, such as computers or corded phones, that put you in direct contact with electricity.
  2. Avoid plumbing, such as sinks and bathtubs, as metal piping can transmit electrical current.
  3. Stay away from windows and doors; the safest area of the building is an interior room.
  4. Do not lean against concrete walls or lie on concrete floors.

Lightning Strike Outdoor Risk Reduction Tips:

If you find yourself outside with no shelter option during a lighting storm, the following actions can help reduce the risk of injury from a lightning strike:

  1. Search for lower ground- Avoid hills, cliffs, mountains, or any other natural structure elevates you.
  2. Immediately get out of and away from all bodies of water.
  3. Stay away from objects that can easily conduct electricity, such as metal fences and power lines.
  4. Never seek shelter under an isolated tree, as the tree can serve as a conductor for a lightning bolt.

SERVPRO of Vancouver/ Clark County values the safety of our community members and we hope these tips help protect you and your family. 

Why Board Up After a Fire?

6/19/2020 (Permalink)

residential fire board up To secure your home or business after any devastating damage, call your neighbors at SERVPRO (360) 254-0049

If your commercial property in Clark County has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of your home with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

Boarding Up

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. The premises still have sustainable inventory. If the building still contains products that appear viable, you should consider boarding. These products may involve evaluation and cleaning and may not be suitable for sale, but it may be useful for insurance reasons to have them correctly processed rather than stolen.

2. You want electronics and other valuables to be protected. You may be able to restore certain electronics or other precious assets to working condition depending on the extent of the fire damage. Loss can be much more costly than repairing or replacing covered.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts at SERVPRO of Vancouver/ Clark County, about whether boarding-up is a good strategy for preventing loss and limiting the damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful.

We Ask Questions So We Can Better Serve You After A Water Damage

6/8/2020 (Permalink)

water damaged carpets Call the professionals here at SERVPRO, we have drying down to a science. (360) 254-0049

SERVPRO of Vancouver/Clark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today (360) 245-0049. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Vancouver has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. Other questions we will ask to get started are... 

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Fire Damage Restoration Process

6/3/2020 (Permalink)

fire damaged ceiling/walls/electrical If a fire has affected your home, give us a call at (360)254-0049.

Fire Damage and Restoration

It is hard to imagine anything more severe than a fire in your home that threatens your family’s sense of security and leaves behind plenty of fire damage.  A fire can quickly bring a business' operations to a halt suddenly, affecting not only the business but its customers as well. A fire that is out of control can wreak major havoc on communities.

Every sixty-five seconds a structure fire is reported, according to the National Fire Protection Association. When the alarm goes off, fire departments plus emergency responders will answer the call for help with action that is decisive and fast. When the smoke clears, SERVPRO’s fire restoration team will stand ready to help with the same kind of quick response, any time of day or night.

The golden hours of recovery are within the first day or two after fire damage has occurred. An effective emergency response will quickly stabilize your structure and make sure to recover as much of your property as is possible. The smoke and acidic soot damage which is many times produced when fires are extinguished will accelerate the corrosion and deterioration of the components of the building and its vital assets. To make matters worse, fires are most often extinguished with water or dry chemicals. The toxic smoke odor left behind must also be neutralized and deodorized.

The process of fire damage restoration will include mitigating damage, cleaning up smoke damage and water restoration as fast as possible once the damage has occurred. Besides the visual damage to the structure, the contents inside the structure have to be looked at for recovery based upon several factors which include:

- Cost of replacement vs. cost of restoration

- Effect of heat and smoke

- Loss of value

- Loss of use

- Lowered life expectancy

- Sentimental value

SERVPRO’s fire restoration services may include demolition, emergency board up, thermal deodorization to mitigate damage from smoke and total reconstruction.