Recent Posts

Storm Damage Cleanup and Restoration

5/26/2020 (Permalink)

rainy window "rain damage?" Have Storm or Flood Damage? Call Us Today (360) 254.0049
  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

Restoring storm and flood-damaged properties is the cornerstone of our business at SERVPRO of East and West Vancouver and it has been for nearly 30 years. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, no matter the time or the day. Our crews are ready 24/7, 365. Immediate action helps to minimize secondary damage from water being absorbed into more materials and affecting more of the property. SERVPRO of Vancouver is ready to help you make it "Like it never even happened."

What is a Flood Cut and When is it Necessary?

5/26/2020 (Permalink)

flood cut wall, two air movers Trust the leader in restoration. SERVPRO of Vancouver/ Clark County is here to help and answer any questions you may have about the process.

A flood cut is when the water restoration contractor has to cut out the drywall from your property.  The cut is made 12-18 inches above where the flood damage stopped. It is done so that we can remove the drywall and address any moisture issues behind the actual wall.

Is a flood cut always necessary?

Not necessarily. In fact, if the water damage is clean water (a category 1), that is water that doesn’t contain bacteria or harmful pathogens; our goal is to save the wall. But if the affected wall has been tainted by sewage water from a backed-up sewer line (a category 3) and your home requires sewage backup cleaning, the rule is whatever it touches, must be removed.

How can you save my water damaged walls without removing the drywall?

If  the wall is not insulated, and the water source was clean water, we can attempt to dry out behind the walls using a minimally invasive system called Injectidry. Injectidry allows us to drill very small holes behind the baseboard of your wall and insert airtight hoses.  These hoses pass warm, dry air behind the wall itself, drying the studs and any drywall from behind.

If  the flood damage has occurred to a wall that has insulation, unfortunately a flood cut is necessary.  Insulation cannot be properly dried and still maintain its integrity, meaning it won’t work any longer as an insulation system.

Every job is unique!

While we try and give you a clearer understanding for what things mean, at the end of the day, you have a highly trained team backed by over 50 years of experience. We will determine the best protocol to follow to get your water damage fixed quickly and with as little headache as possible.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety an

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Vancouver/Clark County today at  (360) 254-0049 for your Certified: SERVPRO Cleaned consultation.

When Water Damage Occurs in Your Salmon Creek Home

5/18/2020 (Permalink)

Garage ceiling with water damage We Provide 24/7 Emergency Service. Call today! 360.254.0049
  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated

When dealing with a water damage timing is crucial. Basement flooding or storm damage doesn't wait for regular business hours and neither do we. SERVPRO of Vancouver professionals respond immediately and efficiently to your residential or commercial water removal or clean-up needs. Our professionals use advanced equipment and techniques to begin the mitigation process and remove the water quickly. Our fast response time and advanced drying methods help prevent secondary damage and mold. SERVPRO of Vancouver professionals closely monitor and verify our customers property is dried thoroughly and properly. Our professionals are trained to know how to use our equipment from dehumidifying, deodorizing and disinfecting. Our professionals restore your business or home with minimal disruption to your life and quickly make it "Like it never even happened." When a water damage takes control of your life, nobody helps take it back like SERVPRO of Vancouver.

How To Survive A Commercial Fire

5/18/2020 (Permalink)

Commercial structure fire with servpro logo We're ready to get your commercial property in pristine condition, so call us now at (360) 254-0049

Although running a business can be personally rewarding and professionally advantageous, corporate leaders often find themselves grappling with challenging situations such as a commercial fire damage. If your commercial property is subjected to fire, you can experience emotional upset, structural damage, health hazards, and challenges ensuring the safety of your employees. However, learning how to implement proven tips and tricks that help you grapple with the aftermath of a fire can limit and even eliminate these frustrations. With that idea in mind, consider implementing the following four strategies when you find yourself dealing with a property fire:

1. Call A Fire Damage Remediation Company.
As soon as the fire department is through extinguishing the flames, you should contact a fire damage remediation company. In many cases, property owners who undergo a fire are tempted to complete the cleanup and repair process for themselves. Don't do this. Commercial Fire damage remediation specialists possess the extensive education, experience, and equipment necessary to complete the restoration process quickly and correctly. If you attempt to do this work yourself, you can expose yourself to health hazards and compromise the safety of your employees.

2. Get Your Records Together.
In addition to calling a commercial fire damage remediation remediation company, it's crucial that you get your records together. This means that you will need to create an inventory list and take pictures of damaged items. This information should be presented to your insurance agent to ensure that you attain as much coverage as possible for repair costs. Also, note that it's a good idea to purchase a fireproof safe where you can store records. It's also prudent to regularly backup your computer records and then store them on a hard drive in the safe.

3. Call Your Insurance Company.
Calling your insurance company is a must following a commercial fire. As mentioned earlier, you'll need to present them with records and documentation indicating the depth and scope of damages. In addition to determining how much coverage you will attain, the insurance company may be able to refer you to a highly qualified fire damage remediation company like SERVPRO of Vancouver/Clark County.

4. Attain Approval To Re-enter The Property.
Don't assume that it is safe to reenter your property after a fire. In some cases, there may be sanitation issues, health hazards, or structural weaknesses that make reentry unsafe. For this reason, it's important that you attain permission to reenter from the fire department or another authoritative figure.

Call SERVPRO For Excellent Fire Damage Remediation Services
Once a commercial fire strikes your property, attaining professional fire damage remediation services is a must. With over 50 years of industry experience and a team of passionate, IICRC-certified professionals, SERVPRO of Vancouver/Clark County is your first and only choice for expedient, efficient remediation services. We offer excellent customer service, use cutting edge equipment, and keep our clients informed during each stage of the remediation process. 

Battle Fruit Valley Commercial Water Damage With The Help of Your Local SERVPRO

5/14/2020 (Permalink)

animated commercial structure You can reach our SERVPRO of Vancouver/Clark County’s rapid response team anytime by calling (360) 254-0049.

When your warehouse faces the effects of water damage, it is time to contact SERVPRO for mitigation services.

The Costs of Water Restoration for Your Fruit Valley Warehouse

As a Clark County business owner, your primary focus for the company is doing things efficiently so that you are not cutting too deeply into potential profits when something goes wrong. A water loss incident in the facility can put your items at risk. While you no doubt have a capable custodial staff, water loss incidents often require a fast response from trained professionals like ours to prevent unnecessary future damages.

Even smaller scale incidents that only require water cleanup services for your warehouse can still get done inadequately, which poses a significant risk to the contents of the building and the structure itself. Our SERVPRO team can work to provide you with the most cost-effective and efficient solutions for immediate mitigation to prevent loss and for the full cleanup and restoration of any existing damages.

Effective water removal is often the first step in this process once our team arrives at your facility after the incident. We can bring in portable pumps and other advanced extraction equipment to remove excess water quickly from the affected areas. This removal provides the opportunity for our SERVPRO technicians to assess the damage to structural elements and contents, even opting to remove items from the facility for a short time to protect them against potential damages while restoration work gets underway.

Excessive water damage often comes with cleanup duties, and our training in restoration work allows us to provide commercial customers with premier cleaning services that can return their facility to its original condition quickly. Whether it is the carpeted office space within the building or concrete flooring out on in the shop and storage areas, we have the advanced equipment and expertise to make it “Like it never even happened.”

We can respond quickly to a water damage emergency in your warehouse to help protect its contents and prevent unnecessary expenditures or prolonged restoration processes. 

Thunderstorm Damage

5/1/2020 (Permalink)

Fallen tree, doll house Call a company you can count on.

We all know that thunderstorms can cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm-damaged homes in the Vancouver/ Clark County area for quite some time. Our highly trained technicians are qualified to handle just about anything wicked storms can throw at them.

We have the experience, training, and equipment to handle a small flood to massive windstorm damage resulting in fallen trees in your roof, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your life back together to any old man in a van with a fan? SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today (360) 254-0049

Tornado Watch VS. Warning

5/1/2020 (Permalink)

Tornado damage, watch vs warning meanings Tornadoes don’t touch down often in the Pacific North West but aren’t unheard of. Call a company you can trust for storm related services.

Call SERVPRO of Vancouver/ Clark County for your storm cleanup needs.

As we go further into spring, we can expect more heavy rains to come our way before summer arrives. In order to know how to be prepared for storms, we also have to know when to be prepared.

Tornado WATCH

A tornado watch means that the potential exists for the development of a tornado. A watch is issued by the SPC (Storm Prediction Center).


A tornado warning means that a tornado has occurred or is imminent based on doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services.

How Can SERVPRO Help?

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Vancouver/ Clark County is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

• Contact you within 1 hour from notice of loss to arrange for service.

• Be on-site to begin mitigation services within 4 hours of notification.

• Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Vancouver/ Clark County can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Call (360) 254-0049 for your storm damage needs.

Watch vs. Warning information is provided by NOAA (National Oceanic and Atmospheric Administration)

Clark County Washington Commercial Water Damage

4/24/2020 (Permalink)

Water extraction We're here 24/7 to help you take back control after a water damage!

Getting a water damage at your place of business is never convenient. Business owners know the likelihood of dealing with a water damage but the question then becomes, how do I keep my business open while the emergency is handled? Fortunately, this is SERVPRO of Vancouver/Clark County's area of expertise. We take special care so that if it is possible to keep your place of work open, we help you to navigate the obstacles and keep your doors open.  

A local insurance agency started work on a Monday morning and found that the carpet and drywall were soaked from the business above flooding. The owner of the agency made the right decision by calling SERVPRO of Vancouver/Clark County and asked if there was a way to keep their office open while we did our work.  The office had an open layout and they feared the noise from our equipment would be too loud and would blow away their paperwork.  Our talented crew immediately went to work setting up a full floor-to-ceiling opaque containment which kept our equipment out of sight and noise to a reasonable level.  The containment served double-duty by reducing the volume of air in the area of the water damage which helps to speed up drying time.

In the end, the Fishers Landing agency was able to keep working and the water damage was dried without major interruptions to the business.  If you see water damage at work, contact SERVPRO of Vancouver/Clark County any time at (360) 254-0049.

Commercial Fire Damage? What Now?

3/25/2020 (Permalink)

Clean Commercial Building To learn more about the SERVPRO Sparkle like in this photo, call us today at (360) 254-0049

The challenges involved in dealing with commercial fire damage, require the assistance of a professional like SERVPRO of Vancouver. We’re here to help you get back on your feet no matter how severe the damage!

What Types of Damage Can You Expect?

When you think of fire damage, what comes to mind is typically the more obvious devastation but it’s the soot and smoke that requires a set of trained eyes for proper removal. This can damage fragile items such as textiles or artwork, also invading nooks and crevices you can’t see but certainly smell. Then there’s the water and fire suppressant foam that’s used to control fires. While it’s definitely vital for extinguishing flames, it can also cause added damage to your business.

What Repairs Must Be Done?

What does it take to get your business back on its feet after a fire? First, the structure has to be examined and determined to still be solid. If the damage was extensive, you may need to hire a general contractor and in extreme cases, a demolition crew.

If that’s not the case, though, call your local fire professionals at SERVPRO of Vancouver to begin the cleaning process. We have a restore rather than replace Then the repairs and cleaning process begins. Here are is list of some services that may be performed:

  • Removal of effected materials
  • Deodorize structure and contents
  • Eradicate mold if present.