Recent Posts

Why Call SERVPRO Professionals After A Fire?

9/8/2021 (Permalink)

Before and after of fire damaged bathroom Please call SERVPRO of Vancouver / Clark Co. 24/7 365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently.

Is Your Water Damaged Carpet Salvageable?

9/1/2021 (Permalink)

Water extraction from carpet in residence If you have any other questions, don’t hesitate to call our office! (360) 254-0049

  1. While there are a variety of things running through your mind after a pipe break or other situation has occurred in your home, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.

    1. Consider the amount of time that’s passed

    If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. A few fans set up around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.

    2. Seek out the source of the water

    A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.

    Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

We Are Your Local SERVPRO!

8/24/2021 (Permalink)

SERVPRO tuff truck at Clark County Fair We are a small business with big heart. One of our favorite events to enter is Clark County Tuff Trucks, look for our driver in 2022!

SERVPRO is a nationally known name with over 1700 franchises, each individually owned and operated. SERVPRO of West Vancouver/Clark County is staffed with men and women from; you guessed it, Clark County. From downtown Vancouver to the East in Camas/ Washougal, or North in Yacolt; we are your local SERVPRO.

Clark County is the fifth largest county in the state with an average growth rate of nearly 2% and yet it still has a small town feel. However, with that many people comes a diversity of needs and plans for expansion to support our community. SERVPRO of East Vancouver/Clark County looks for opportunity to be involved; whether it’s volunteering at the Clark Country Parade of Homes, sponsoring a hole at a local golf tournament benefiting a charity or getting our hands dirty on a Saturday to build homes for families with Evergreen Habitat for Humanity. Please don't hesitate to ask us to get involved in your cause, we would love to give a hand up.

Although we are a part of a large corporation, we are also a small business. We are your neighbors, your friends or even family members and we understand what it means to be involved in this community. We are your local SERVPRO.

Preparing for a Storm

7/19/2021 (Permalink)

emergency kit contents If you already have a kit, be sure to check batteries and perishables for expiration dates.

As a business owner, you know you can't prepare for every eventuality. There are too many problems that can crop up with your commercial building. However, you can prepare for some worst-case scenarios. With the help of a commercial storm damage repair crew, you can create a storm preparedness plan to help you be ready for the aftermath of bad weather. Use these four tips to get started.

1. Collect an Emergency Kit

Having a first-aid kit on hand during bad weather can give you and your employees peace of mind. Your kit should be full of bandages, blankets and nonperishable foods. Make this kit available even when you're not there to help keep everyone who uses your building safe.

2. Institute an Evacuation Plan

How should people leave the building during a storm? Create an evacuation plan for every situation that may affect your area. During flooding, for example, you may want people to go to higher ground. During a tornado, however, your employees may be better served by finding a structurally sound place inside of the building to hunker down.

3. Write Up a Contact List

You may not always be there when a storm strikes. Your employees need to know who to call if a storm damages your building. Part of good property management is creating a contact list. This can include emergency service numbers, and you may also want to include phone numbers for plumbers, storm damage remediation teams and the like.

4. Make a Backup Plan

Think about what you would do if your building can no longer be occupied. In this part of a storm preparedness plan, you may want to come up with a business continuity plan. This can include having interruption insurance or setting up a temporary office space.

You may never know how a storm is going to affect your building until it is over. You can create a storm preparedness plan to help yourself get ready for the worst-case scenario.

Commercial Water Damage Course of Action

7/14/2021 (Permalink)

water damaged commercial hallway We're Here to Help! Just call our 24/7/365 hotline to dispatch our team that is "Faster to any Size Disaster,"

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but commercial buildings as well. In Vancouver, Washington that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure, this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money.

Here, are some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.

Response

Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call your insurance and file a claim if necessary.
  3. Call SERVPRO of Vancouver to remediate the damage. (360) 254-0049

SERVPRO of Vancouver Here to Help with Flood Removal

7/12/2021 (Permalink)

Flood cut room with Servpro employee removing rolled carpet Contact us at (360) 254-0049 immediately after the waters rise so we can create the best plan for your circumstances.

Water that enters a home from a storm is one of the most severe types of damage. Flash floods can happen with little to no warning, and the best thing you can do is turn off your electricity and evacuate because groundwater has a rating as a category three biohazard also known as "black water." Get cleanup efforts beginning as quickly as possible.

When SERVPRO answered a call from a homeowner who requested flood removal in their Vancouver home, our team arrived a short time after the call. The electricity was off in the house, so we used our generators to power our portable pumps and extracted the standing water that remained in the home. We scoped the rooms to determine all the areas the water migrated into so all areas that required extraction.

The sheetrock retained stains from how high the water had once been, and we used a controlled demolition technique known as a "flood cut" where we cut away damage sheetrock roughly six inches above the waterline. Unfortunately, the carpeting had exposure to black water and required removal as a water loss.

When many areas of a home receive damage from flood water, the best outcome is to get the house ready for rebuilding. Our technicians have certifications in a diverse number of restoration sciences, our goal is to restore rather than replace, but in the case of items exposed to black water, it is not always an option.

We thoroughly dry the property and monitor moisture levels within floor joists and wall cavities to ensure there are no issues with mold. Once the affected areas reach our preset drying goals, we clean and disinfect surfaces. Then we perform any needed odor removal applications.

After completion of the remediation on the property, we gave the homeowner and adjuster a report of the cleanup procedures done as well as the necessary repairs to return the property to preloss condition

Three Non-Salvageable Items After a Fire

6/14/2021 (Permalink)

fire damaged entryway and stairwell Give us a call for services or consultation, we're happy to help! (360) 695-4418

When a fire affects your Vancouver, WA, home, you may be left wondering how to restore your valued belongings and what to throw away. While circumstances vary, there are a few possessions that may need to be tossed to ensure the safety of your family. As you work to return your home to normal, there are several common household items you should consider replacing once they have endured a fire.

1. Medicine

The effectiveness of some medicines may be impacted once they have been exposed to high heat. When you can re-enter your home safely, check your medicine cabinet or other areas where you store prescription medications. If the plastic bottles appear warped or have been exposed to fire extinguisher dust, they should be thrown away. Ask your pharmacy about replacement options and whether you can be compensated for lost meds.

2. Cosmetics

When some cosmetics suffer fire damage, they may no longer be safe to apply to your skin. Any cosmetics left out on vanities or dressers in rooms affected by fire should be disposed of, as they might be coated with soot or ash that is difficult to see. It’s better to err on the side of caution, even if you take a loss on what you spent for your makeup.

3. Canned Foods

While you may be able to sanitize canned foods after a flood, fire and extreme temperatures can change the contents in ways that water cannot. Inspect your pantry’s contents carefully and throw away cans, dried goods and packages that have been visibly burned, appear warped or are coated with dried extinguisher foam.

Items inside your home can be affected by fire in different ways. Knowing what to throw away after a blaze can protect your family from the possible contaminants that may be lurking in everyday items. For more information, visit our website.

Will Your Flooring Need to be Replaced?

6/7/2021 (Permalink)

flooded bedroom If your home experiences a water damage, we're ready to answer your questions and help make it "Like it never even happened."

While there are a variety of things running through your mind after a pipe break or other situation has occurred in your home in Battle Ground, WA, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.

Consider the amount of time that’s passed

If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. Setting up a few fans around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.

Seek out the source of the water

A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.

Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

Preparing Your Home for Wildfire Season

6/7/2021 (Permalink)

Cleaning smoke damaged home with chem sponge We can never predict what wildfire season will bring us. Call (360) 254-0049 for smoke or fire damage restoration.

Are you prepared if your home is at risk because of a wildfire? With many wildfires surrounding the Pacific Northwest last summer here are some helpful tips to reduce damage and prepare your residence.

Maintain Defensible Space (0–5 feet)

Use noncombustible materials such as gravel, brick, or concrete in this critical area adjacent to your home.

Reduce Siding Risks

Maintain 6-inch ground-to-siding clearance, and consider noncombustible siding.

Clean Debris from Roof

Regularly remove debris from your roof, since debris can be ignited by wind-blown embers.

Use a Class A Roof Covering

Class A fire-rated roofing products offer the best protection for homes.

Clean Out Gutters Regularly

Keep debris out of gutters since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.

Reduce Fence Risks

Burning fencing can generate embers and cause direct flame contact to your home. Use noncombustible fences and gates.

Keep Embers out of Eaves and Vents

Use 1/8-inch mesh to cover vents, and box-in open eaves to create a soffited eave.

Protect Windows

Use multi-pane, tempered glass windows, and close them when a wildfire threatens.

Reduce Deck Risks

At a minimum, use deck boards that comply with California requirements for new construction in wildfire-prone areas, remove combustibles under deck, and maintain effective defensible space.

Maintain Defensible Space (5–30 feet)

Remove shrubs under trees, prune branches that overhang your roof, thin trees, and remove dead vegetation. Move trailers/RVs and storage sheds from area, or build defensible space around these items.

The information found in this article was provided by the Insurance Institute for Business and Home Safety.

Firework Safety in Clark County

6/2/2021 (Permalink)

Orange and green fireworks “happy Fourth of July” Enjoy your 4th of July safely!

With July 4th approaching soon this is a perfect time to review some of the basic tips for handling fireworks to prevent injury or damage to yours, or other's property. These tips are provided by The National Council On Firework Safety.

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

  • Don’t bring your pets to a fireworks display, even a small one.
  • If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
  • Make sure your pet has an identification tag, in case it runs off during a fireworks display.
  • Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

We wish you a happy and SAFE 4th of July, and we definitely hope that you will not be in need of a restoration company this year. In the event that you experience any kind of water, smoke, or fire damage to your home or office all of us here at SERVPRO of W. Vancouver / Clark Co. are here to help 24/7 365 days a year @ (360) 695-1148