Maintaining Your Commercial Building to Avoid a Water Damage

8/18/2022 (Permalink)

Our goal first and foremost is to inform you on how to prevent a water damage but we will be there day or night if you do!

Pay special attention to areas of the building where leaks are most likely to occur:

• HVAC system
• Toilets, faucets, and plumbing system
• Windows
• Building foundation
• Sewers
• Sprinkler systems

Document the age and maintenance records for all building systems. Knowing your building equipment’s age – and having them regularly serviced and updated – can save you time and money down the road. It can also help you keep track of equipment warranties.

Your first sign of a water issue could be in your water bills. A small 1/8” crack in a pipe loses 250 gallons of water in a single day.

Signs of a water leak include:

• Dark or wet spots
• Cracking, bubbling, or flaking drywall, plaster, or wallpaper
• Pooling water or puddles
• Dampness or humidity in the air
• Sounds of dripping or gushing water

Consider installing a water sensor monitoring system at your business. There are different models and options available. 

Choosing SERVPRO Has Huge Benefits

8/18/2022 (Permalink)

Since you never know when an emergency will come, prepare ahead of time by signing up for SERVPRO’s Emergency Ready Profile!

Available 24/7

Commercial Large Loss Division

Strategically Located

Personal Attention

Easier Insurance Claims Process

After a Fire, Wait Until Help Arrives

7/21/2022 (Permalink)

Call for questions concerning a fire damage, we're happy to give tips and provide resources.

After experiencing fire damage to the home, it’s understandable if most homeowners want to clean it up themselves. However, homeowners run the risk of further damaging your home if not cleaned properly. When in doubt, call SERVPRO of Vancouver/ Clark County.

Until we arrive, keep these things in mind 

• Limit movement in the home as much as possible to prevent further damage.
• Place clean towels or linens on carpeted areas to prevent more soiling. 
• Always keep your hands clean to avoid spreading soot around the home.
• Do not attempt to wash walls or painted surfaces.
• Do not attempt to shampoo carpet or other surfaces.
• Do not attempt to clean electrical appliances. 

SERVPRO of Vancouver/ Clark County understands how much your home means to you. Our 24 hour, 7 days a week availability allows us to respond quickly. Our team of experts make fire damage “Like it never even happened.” Call us today at (360) 254-0049

Types of Smoke & Why to Call a Professional

7/21/2022 (Permalink)

Our technicians have experience, both tested and in the field. Knowledge is power, so gain control back by calling SERVPRO of Vancouver/ Clark County.

After a fire, aside from the the more obvious damage to your home or business there is another silent factor; smoke. Depending on the type of smoke, it may greatly affect the restoration process. SERVPRO technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke which is vital to proper restoration.

Wet Smoke (Plastic & Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper & Wood)

Fast-burning, high temperatures; heat rises, therefore smoke rises.

Protein Fire Residue (Produced by evaporation of material rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While "puff backs" can create havoc for homeowners SERVPRO technicians can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue)

Special loss situations require special care.

If your home or business suffers fire or smoke damage, contact SERRVPRO of Vancouver/ Clark County, we are trained to handle even the toughest losses here to help make it “Like it never even happened.”

Storm Preparation for your Home

7/21/2022 (Permalink)

Save our number for quick reference!

There are simple things you can do to minimize the impact of storms on your home and surrounding property, as shown in the following emergency planning checklist:

General home maintenance

• Check your roof regularly to make sure it’s in good condition
• Keep gutters, down-pipes and drains clear
• Remove tree branches that are close to your house
• Fix any corrosion, loose fittings and rotting or termite-affected timber
• Secure loose items around your property

General home safety preparations

• Ensure your home, contents and car insurance is adequate and current
• Identify the safest room in which to shelter during a storm
• Learn how to safely turn off your power, water and gas
• Keep water containers, a camping stove and fuel safely on-hand

If you live in a flood-prone area

• Store poisons and garden chemicals well above ground level
• Identify indoor items you’ll need to raise or empty if flood threatens
• Relocate power points well above previous flood levels

Contact SERVPRO of Vancouver/ Clark Co. TODAY to help be prepared. (360) 254-0049

Residential Fire Statistics

6/16/2022 (Permalink)

Contact SERVPRO® of Vancouver/Clark County (360) 254-0049 if you do experience damages from a house fire.

In life, especially during your youth, there are many different reasons you might hear the phrase, “Don’t become a statistic.” Often, that advice is trying to deter you from getting in trouble; warning against drinking, drugs, or other illicit activities. In life there are other dangers for which everyone should avoid becoming a statistic - one of the scariest being fires.

The following is a list of various home fire statistics (published in 2017) for you to consider.

• Between 2011-2015, U.S. fire departments responded to an average of 358,500 home structure fires with an annual average of
• 2,510 civilian fire deaths
• 12,300 civilian fire injuries
• $6.7 billion in direct damage
• The leading causes of home structure fires are
• Intentional
• Electrical distribution and lighting equipment
• Heating equipment
• Cooking equipment
• Smoking materials
• The leading origins of these fires are
• Kitchen or cooking area
• Bedroom
• Confined chimney or flue fire
• Living room, family room or den
• People between the ages of 25-64 have a greater risk of death or injury in a house structure fire
• 93% of structure fire deaths and 80% of all fire deaths are due to home structure fires.
• Property use plays a factor in the amount of fires that occur as well. For example
• One- or two-family home, (including manufactured home) amount to 249,500 - or 70% -  of home structure fires
• Apartment or other multifamily housing amount to 109,000 - the other 30% - of home structure fires.
• In America, an average of seven people die in fires per day.
• Home fire deaths peak in the cooler months.

This list is a highly condensed version of the lists out there, provided by groups like the National Fire Protection Association (NFPA), to keep you and those you love aware of the causes and effects of house fires. The most important thing to take away from the information included here is that no matter your age, the size of your household, etc. your home is at risk. Take precautions, make a plan, and trust your local rescue teams.

Don’t become a statistic.

Information retrieved from: https://www.nfpa.org/-/media/Files/News-and-Research/Fire-statistics-and-reports/Building-and-life-safety/osHomes.ashx

Commercial Damage Have you Puzzled?

6/9/2022 (Permalink)

Remain positive and hopeful because SERVPRO of E. Vancouver is here to help 24 hours a day, 365 days a year!

Natural disasters can cause significant and costly damages to homes, roads and, of course, local businesses. While you should always be prepared for such events, by maintaining adequate insurance coverage and secure file backups, you sometimes get little warning before disaster strikes. And if something happens, you'll want to get your business back up and running as quickly as possible.

Unfortunately, the road to recovery isn't always easy. A previous article about recovery from 2012's Superstorm Sandy reported that just 25 percent of small businesses had backups of critical programs and data before the storm, and even fewer (20 percent) said they had protected their buildings from the storm or prepared emergency survival kits.

Execute your business continuity plan

Your business continuity plan should prepare you for major disaster scenarios, such as the loss or unavailability of IT systems, key people or a facility third party. Make sure key personnel will have access to the plan on secured mobile devices immediately after a disaster.

Don't have a business continuity plan?

Check your backed-up data

You should have already backed up and safely stored your most critical data: your business license, major contracts and legal documents, tax returns and financial statements, and other critical business and customer documents. Following a disaster, make sure your vital records are still securely accessible from the devices you're using.

Communicate with your employees and external parties

Leverage your website, social media channels and text messaging to reach your employees, customers, partners and vendors. Reassure your customers that you're still in business, while making sure that no communications will inadvertently create legal liability or adversely affect service-level agreements.

Contact your insurance company

Once you and your employees are safe and accounted for after a disaster, survey the damage. Contact your insurance company to file a claim. You should always do an occasional check-up to ensure you have adequate coverage for major disaster types, including cybersecurity insurance. Office break-ins and vandalism may occur during a disaster, and if someone steals computer equipment or paper documents containing personally identifiable information, and the information was not encrypted, you may have a legal requirement to notify your customers. To be safe, encrypt your customer data, digitize paper documents and store all critical data in a secure, cloud-based document-management system.

If your insurance doesn't cover the full cost of the damage, you may be eligible for a disaster loan from the Small Business Administration of up to $2 million. The SBA may even provide working capital loans, even if you didn't have any property damage.

Grill Safely This Summer!

6/9/2022 (Permalink)

SERVPRO of W. Vancouver / Clark Co. Professionals wish you a safe and happy summer!

Celebrate Summer Safety 

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

• When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
• When using a gas grill, ensure  the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
• When camping, always use a flame-retardant tent and set up camp far away from the campfire.
• Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
• Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

Why Hire SERVPRO for your Water Damage

6/9/2022 (Permalink)

Please reach out to us with questions or concerns 24/7 365 days a year (360) 254-0049

Water damage can happen to your home or business when you least expect it. Sometimes it may be as a result of leakages that you have been ignoring, or it can be an aftermath of a fire or flooding. Therefore, it might find you when you are not prepared financially to hire external help. So the first thing that will come to your mind is how to fix the water damage on your own to save money. You can do a very good job at dealing with water damage in your home in some situations, but if the damage is too severe, you will need the input of well-trained SERVPRO professionals to fix it for you. Here are the reasons why hiring professionals to do the work is the most prudent thing to do;

Once on site, professionals can quickly determine what items have been severely ruined by water damage. They will begin by getting rid of any porous items that could have come into contact with water because they tend to absorb too much water which can act as breeding grounds for harmful microbes. These items include mattresses, particle board, box springs, and pillows.

SERVPRO professionals will also identify any pockets that are holding excess moisture and remove the water. They have special equipment that they can use to measure moisture in hidden areas such as beneath tiles and other materials that do not become wet easily. When they find the hidden pockets, they will expose them to air by taking out the tile or material above it. They will also clean all areas with moisture using methods such as pressure washing with strong detergents. They will also accelerate the process of drying to prevent mold growth or any harmful bacteria. If the SERVPRO professionals discover the presence of bacteria or mold in your house, they will use mechanical or chemical methods to eradicate it.

At SERVPRO of W. Vancouver / Clark Co., we have experienced professionals who can spot compromised areas in your house and do everything possible to restore it. They are IICRC certified through a recognized organization. 

Recommended Firework Safety Tips

6/9/2022 (Permalink)

SERVPRO of E. Vancouver / Clark Co. is here to help 24/7 365 days a year @ (360) 254-0049

With July 4th approaching soon this is a perfect time to review some of the basic tips for handling fireworks to prevent injury or damage to yours, or other's property. These tips are provided by The National Council On Firework Safety.

• Obey all local laws regarding the use of fireworks.
• Know your fireworks; read the cautionary labels and performance descriptions before igniting.
• A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
• Alcohol and fireworks do not mix.  Save your alcohol for after the show.
• Wear safety glasses when shooting fireworks.
• Light one firework at a time and then quickly move away.
• Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
• Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
• Always have a bucket of water and charged water hose nearby.
• Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
• Do not experiment with homemade fireworks.
• Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
• FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
• Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

• Don’t bring your pets to a fireworks display, even a small one.
• If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
• Make sure your pet has an identification tag, in case it runs off during a fireworks display.
• Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

We wish you a happy and SAFE 4th of July, and we definitely hope that you will not be in need of a restoration company this year. In the event that you experience any kind of water, smoke, or fire damage to your home or office all of us here at SERVPRO of W. Vancouver / Clark Co. are here to help 24/7 365 days a year @ (360) 254-0049

We Ask Questions to Better Serve You After A Water Damage

5/26/2022 (Permalink)

We have drying down to a science!

SERVPRO of Vancouver/Clark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today (360) 245-0049. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Vancouver has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. Other questions we will ask to get started are... 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Why Call SERVPRO?

5/25/2022 (Permalink)

Call our office and talk to a trained professional, we're always happy to help!

Most home owners know that if their property suffers a water damage this is the kind of situation that you want to handle both immediately and effectively. To achieve this, you should count with a trusted, professional restoration company like SERVPRO of Vancouver/Clark County to handle your water loss. Besides the fact that we are here for you 24/7, and that we are right here in your community, there are three important reasons why we strongly suggest that you allow us to help you to restore your home in case you have a water damage emergency.

1. Our knowledgeable and professional team: Our technicians are highly-trained and certified in the water restoration process. Some of our team members have been with SERVPRO of Vancouver/Clark County for 14+ years, this alone gives them the field experience and the ability to understand that each loss and client is unique and therefore, they are respectful and friendly when dealing with a client who is going through a stressful situation.

2. Special Equipment and Substance Needed to Perform the Job:  SERVPRO has access to state of the art equipment (high-powered air fans, dehumidifiers, extraction equipment, industrial vacuums, monitoring equipment, etc.) as well as an entire line of chemicals and cleaning products that were created in SERVPRO's very own lab. These products are industrial strength as well as hospital grade. Our response team has their IICRC (Institute of Inspection, Cleaning and Restoration Certification) in order to better serve you. 

3. We are here 24/7 for you: We know that a water loss can happen when you least expect it. Therefore, we are here 24/7 for you. Anytime of the day or night that you need us we are here for you.

Don't Let A Water Damage Go Undetected

5/25/2022 (Permalink)

We're the leaders in water damage restoration, call us day or night!

When it comes to water damage, it is important to remember that it doesn’t take a major flood or a hurricane to cause severe damage to your home. Most water damage problems are actually the result of a small leak that goes undetected over a long period of time. By the time you notice it, it is too late. Your drywall can become swollen and stained, ceilings could be sagging, carpets ruined, floors warped and it could pose a threat to your home’s electrical system. 

Whether you’ve discovered water damage from a broken or leaky pipe, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, our flood damage technicians are equipped to handle any problem 24 hours a day.

Something as small as above average humidity levels are more than enough to cause you problems, namely in the form of mold, mildew, and other potentially dangerous toxins. According to the CDC you should keep the moisture levels in your inhabitable spaces between 40% to 60%.Molds slowly destroy the things they grow on, and if left unchecked, can cause serious structural damage.

Fast Response

The key to proper restoration is fast response time. The sooner you call SERVPRO the faster our team of certified service technicians can get to work to make the water damage "Like it never even happened."

 Our water damage services include:

• Water extraction
• Structural drying
• Damage Assessments
• Mold Remediation
• Antimicrobial treatment
• Debris Removal
• Upholstery & Carpet Cleaning
• Structural Repair

We strive for exceptional customer service.

Our top priorities are safety, quality, and exceptional customer service. We are an emergency restoration company that provides service to both residential and commercial clients. If you have flooding of any kind, our trained and certified technicians can handle any and all water damage situations. We make sure that any affected area is professionally cleaned, deodorized and sanitized. SERVPRO of East Vancouver/ Clark County is available to handle any opportunity 24 hours a day.

Filing a Water Damage Claim

5/25/2022 (Permalink)

We'll help you through the process, call our knowledgeable staff!

Documentation is required to file a homeowners insurance claim for water damage. A policyholder should provide photos, videos, maintenance records, and proof of purchase to an insurer as evidence of damage caused by a pipe burst or any type of leak. Learn more about what information a homeowner should gather as he or she prepares to file a claim for water damage.

Proof of Damage

Insurers will want to see proof of the full extent of the damage. There are several types of useful documentation:

• Photographs
• Video
• Footage dated prior to an incident
  
  

These records indicate that damage was caused by the incident that led a homeowner to file an insurance claim. It is important to document damage before taking any steps toward mitigation. Homeowners may also benefit from being able to produce maintenance records indicating that the incident was not due to negligence. Even if an insurer does not cover the cause of damage, coverage should be available for the effects.

Proof of Purchase

It can also be helpful to gather receipts or other proof of purchase for damaged contents. Check your policy to ensure that the replacement cost of items is covered rather than the actual cash value. Given depreciation, the latter may not be sufficient to replace items with severe damage.

A Restoration Estimate

Insurers prefer to work with an established water damage mitigation and restoration company. Obtain an estimate for the cleanup and restoration processes by contacting a company that provides both services. This calculation may be more accurate and complete than estimates from more than one business.

All of this information can help a homeowner filing an insurance claim for water damage. Be aware that homeowners insurance does not cover any damage caused by flooding. A separate flood insurance policy is necessary for damage resulting from heavy rains or rising bodies of water in Hazel Dell, WA.

After the Storm-Remediation

5/25/2022 (Permalink)

We are ready for your call! (360) 254-0049

As homeowners in Southwest, WA, and other locations around the country are likely to attest, the clean up, repair, and restoration chores that emerge after a damaging storm are at minimum, a nuisance, and in many cases, a much more serious undertaking. Storm damage remediation can range from a clean up to a tear out to a rebuild, depending on the type and extent of the destruction.

The Usual Suspect: Water

One of the most frequent and frustrating problems property owners face is the damaging effects of water infiltration. To further complicate the challenge of inundation, floodwater from rivers and streams brings the specter of biological contamination, commonly known as black water. Once a destructive storm has passed, assessment of its damage may begin and progress to the following procedures:

1. The extraction of water through pumping, mopping and dehumidification.
2. Tear out of wet materials to prevent mold growth.
3. Drying of the structure.
4. Decontamination of salvageable materials.
5. Repair and replacement of compromised building material and furnishings.

While it is true that many materials that have been subjected to black water contamination will have to be discarded, other types of water damage can be mitigated. A professional assessment can be very helpful in making the correct determination, especially with regard to the safety of the home and its furnishings.

Documentation is Vital

Document the damage before initiating storm restoration. It is likely to be necessary in filing flood insurance claims, and there may be a delay in the arrival of an adjuster if flooding is widespread. Digital pictures and/or video that can be easily emailed are the preferred media.

Humanity’s relationship to the planet’s most abundant natural resource can seem paradoxical, particularly in the midst of a tear out of the cherished furnishings of a home. Keeping water where it belongs and a balanced perspective are central to the experience of homeownership.

Prepare Your Business for Potential Disaster

5/25/2022 (Permalink)

You can be ready or you can be ruined! Consider our Emergency Ready Plan services at no cost, call (360) 254-0049

While you never expect your Vancouver, WA, commercial building to be affected by fire, it may be a good idea to prepare for the potential disaster. Fire preparation can help you know what to do should a fire break out on your property. Use these tips to prepare.

Train Employees

One of your biggest concerns during a fire should be the people inside of your building. Make sure your employees or tenants know how to get out of the building by holding regular fire evacuation trainings. You should post evacuation plans around the property to ensure everyone knows the best way out.

Consider Restoration

Part of preparation has to be centered around the potential fire damage your building could sustain. How are you going to take care of roof damage, scorched equipment or structural problems? Finding a trusted fire restoration specialist now can make your repair process much simpler when an emergency hits.

Have a Contingency

Depending on what your business does, a fire could shut down your company for a time. Part of your disaster preparation plan may be how you deal with a potential halt of work. You can get insurance to help cover financial losses or rent a temporary workspace to reduce the downtime.

Create an Inventory

Your fire preparation plan should also include a list of the equipment, records and property you have in your commercial building. Knowing what's there before a disaster can make creating a loss list for your claim easier. Take pictures of your building, figure out the cost of your equipment and record your inventory.

Install Safety Equipment

Smoke alarms, fire sprinklers and other safety equipment can help mitigate the damage done by a fire. Installing these tools before a disaster is often a good idea.

Fire preparation might be the last thing on your mind. However, if your commercial building is ever affected by flames, you'll be happy you took the time to prepare.

Dry-Cleaning Your Smoke Damaged Clothing

5/12/2022 (Permalink)

Call us to help manage all of the contents in your home effected by fire.

If you recently experienced a fire and have clothing that was damaged and can only be laundered by dry-cleaning, you are probably wondering what you can do to fix the appearance and the smell. Fortunately, help is here. Follow these three steps to get your items back in shape.

1. Remove Any Visible Soot

If your clothing has a lot of soot just sitting on it, remove as much as you can before taking any further cleaning steps. You can use a vacuum cleaner or simply shake the clothes off in the outdoor air to get off as much debris as possible.

2. Find Good Content Storage

It is often a good idea to use a fire restoration company, or somewhere similar, to store your smoke damaged items after removing excess soot. This is an important step in the content storage and cleaning process as it gives you somewhere to house everything that needs to be cleaned, rather than forcing you to store it all somewhere that could become soiled from any remaining ashes.

3. Dry Clean Your Clothing

You will want to choose a dry-cleaning company with extensive experience in handling post-fire clothing in order to ensure that your clothing has the best chance of being fully restored. In some cases, the fire restoration and clean-up company that is storing your items may be able to clean them and return them to their original state. Do your research and make sure that the company handling your possessions is one that you can trust.

Dry-cleaning will be your best bet to get your work clothes back in shape after your business’s  fire. Understanding your preliminary steps and the importance of research before making any decisions will help you increase your chances of getting your clothing back to the way they were before the damage.

Commercial Water Damage

5/11/2022 (Permalink)

Download our app so you can contact us quickly! You can also save our 24/7 number (360) 254-0049

There’s no such thing as a small disaster especially when the water you don’t see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of Vancouver/ Clark County knows how disruptive water damage can be for your business. SERVPRO is trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and a full line of water cleanup and restoration services, SERVPRO can help you regain control quickly, ensuring your facility and its contents are properly dried, deodorized and protected.

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call the professionals at SERVPRO of Vancouver/Clark County for water damage cleanup and restoration.

Generator Safety Tips

4/8/2022 (Permalink)

We're available to answer questions and safety concerns during severe weather. Please don't hesitate to call (360) 254-0049

If you have a generator on hand for power outages during severe weather, follow the safety tips below:

• Never use a generator, grill, camp stove, or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

• To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles. Do not touch the generator with wet hands.

• Opening doors and windows or using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

• Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

Disaster Plan

4/8/2022 (Permalink)

A local alert option here in Clark County is Clark Regional Emergency Services Agency (CRESA.)

In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. During national preparedness month, your local SERVPRO of East Vancouver/ Clark County professionals want you to be aware of the steps to take to help prepare for mother nature’s worst.
If disaster strikes, will you be ready? It is important to prepare before disaster occurs consider the following steps to help you prepare for an emergency situation.
-Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
-Develop and test emergency communication plans.
-Assemble or update emergency supplies.
-Learn about local hazards and conduct a drill to practice emergency response actions.
-Participate in a preparedness discussion, training, or class.
-Collect and safeguard critical documents.
-Plan with neighbors to help each other and share resources.
-Document property and obtain appropriate insurance for relevant hazards.
Emergencies can happen anytime to anyone. Take action now to protect yourself and your property.

Vacation Preparation Checklist

4/1/2022 (Permalink)

If you come home to water or fire damage pick up the phone and call SERVPRO of West Vancouver / Clark Co. @ (360) 255-0049

Your vacation should be relaxing and worry-free. That’s why it’s a good idea to prepare your home before you leave on any long trip. Then, any problems on the home front are just one less thing to worry about. 

Make your house look lived-in

An empty house is like an open invitation to burglars. To keep your house looking occupied:

• Stop the newspaper and mail – or ask a trusted neighbor to pick them up 
• Park your car inside the garage, if you have one
• Ask a neighbor to park in your driveway occasionally so there’s activity at your house 
• Put at least one light in your house on a timer
• Install a motion-activated sensor on an outdoor floodlight. (Burglars hate outdoor lighting – and that’s why we love it)
• Make sure your lawn stays trimmed

Take the necessary plumbing and electrical precautions

Running appliances while you’re away is not only a needless expense, it could also lead to costly problems. To avoid the possibility of an appliance breakdown while you're away:

• Unplug small appliances and electronic devices
• Put the water heater in “vacation” mode
• Turn off water valves to the dishwasher, washing machine and all sinks 
• Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture 

General home preparation

Other things to consider doing before your vacation:

• Notify your credit card company and home security company that you’ll be out of town  
• Make sure your smoke detectors are working properly 
• Leave your emergency contact information with a neighbor 
• Dispose of any food that could go bad before you return from vacation 
• Take out the kitchen trash – especially anything that might start to stink 
• Run your garbage disposal with a half-cup of vinegar and some water 

Following this home preparation checklist before you leave for your vacation could save you a headache later.

What to Know After A Fire

3/18/2022 (Permalink)

Our compassionate team is here to help answer any questions!

Fire damage in a home is often less of a problem than smoke damage. The reason is simple. The fire may be small, but smoke travels everywhere. Everything smoke touches needs cleaning. Luckily, dry-cleaning solves this problem for many fabrics. They include:

• Drapes and other window dressings
• Tapestries and Persian carpets
• Clothing that you would dry clean
• Any other exposed material which requires dry cleaning

Removal and Cleaning Applies to More Than Fabrics

The general rule after a fire is to remove everything from the home that’s not nailed down. Attempting to clean anything in place only makes the situation worse. All content cleaning should happen outside the home, but where? Dry-cleaning is only part of the answer. Others are:

• Electronics cleaners for home entertainment equipment, computers, and appliances
• Sonic cleaners for window blinds and other non-porous non-electric items
• Art restoration specialists for paintings, sculptures and other artistic pieces
• Laundry service for everything washable

Don’t Bring Anything Back to Your Smoke-Damaged Home

Your home is still suffering from the effects of the fire. Don’t return your newly-cleaned items only to have them contaminated again. If your things are ready to pick up, you need to solve the problem of content storage. Before you go out looking for storage, try the following:

1. See if the cleaner will hold your items as a courtesy. Free storage is the best of all the alternatives. Be appreciative.
2. The cleaner will hold your items for a storage charge. You are going to pay someone for storage. Why not pay someone who knows how to take care of your items?
3. The cleaner will not hold your items. Ask for any recommendations on storage conditions or facilities. Perhaps the cleaner would be willing to package your items for safe storage.

If your home has a fire, you will want the services of fire remediation experts. They will deal with the smoke and other damage and get you and your mountain of dry-cleaning home quickly.

The Importance of Renters Insurance

3/11/2022 (Permalink)

For questions regarding renters insurance, or to schedule an inspection contact SERVPRO of W. Vancouver Clark Co. @ (360) 254-0049

One of the most common mistakes that tenants make is assuming that their landlord’s insurance will cover their belongings in the event of loss or damage. In addition, tenants may think that renters’ insurance is too expensive. However, the common myths associated with renters’ insurance that keep tenants from purchasing it can end up costing much more in the long run.

Importance of Renters’ Insurance

It’s imperative to always read the fine print in your lease. You may assume that your landlord is liable for damages caused by leaky roofs or broken appliances, but there could be a clause in your lease that negates landlord liability, such as for theft, or injuries to a guest visiting your apartment. Also, your lease may require you to obtain renters’ insurance, especially if you live in an expensive apartment. Regardless of whether or not it’s required, here are some common situations when renters’ insurance can really come in handy. According to Effective Coverage renters insurance in Washington costs around $15.00 a month for most people. That's basic coverage of $10,000 of personal property and $100,000 of liability. "Only 37 percent of renters have renters insurance whereas 95 percent of homeowners have a homeowners insurance policy, according to a 2014 I.I.I. poll conducted by ORC International." - Insurance Information Institute

Natural Disasters

If your rental home and property is damaged because of a natural disaster, such as wildfire, hail, or tornado, the landlord may or may not repair the home damages, but your personal property usually isn’t covered. Renters’ insurance will protect you in the event that a natural disaster occurs, but keep in mind that a few natural disaster coverage options are considered “riders,” which means they are add-on coverage, such as earthquakes, volcanic eruptions, floods, and hurricanes.

Unnatural Fires of Short-Circuit Damage

Fires due to electrical issues and short circuit damage may or may not be covered by your landlord. In most cases, it will depend upon the fine print in your lease. If it’s not covered by your landlord, you’ll be liable for smoke and fire damage not only to your own belongings, but to the property as well. If you live in a multi-dwelling building and the fire spreads to other tenants’ apartments, you could be liable for damages to their belongings as well any property damage to their dwelling.

Mold Remediation Process

3/4/2022 (Permalink)

Call the mold experts, we're Here To Help!

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of W. Vancouver / Clark Co. has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold will likely return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

1. Emergency Contact - (360) 254-0049
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings

I Had A Water Damage, Will I Need to Replace my Carpet?

3/4/2022 (Permalink)

If you have questions or want one of our professionals to help assess the damage, we are open 24/7/365 just call (360) 254-0049

While there are a variety of things running through your mind after a pipe breaks or other situation has occurred in your home, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.

Consider the amount of time that’s passed

If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. A few fans set up around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.

Seek out the source of the water

A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.

Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

Toilet Overflow Troubleshooting

3/4/2022 (Permalink)

Don't know who to call or if you will need remediation services? Call (360) 254-0049 and we will walk you through the process.

An overflowing toilet is a frustrating problem, no matter what the circumstances involve. However, when the overflow involves a sewage backup, the problem becomes much more serious. Sewer damage could contain viruses, bacteria, and other illness-carrying microbes. The possible risks associated with contamination could affect your home and your family for many years.

• Toilet Overflow: Blockage in the plumbing system causes the toilet to overflow. In this case, the flooding water hasn't passed through the sewer system. Water damage may occur, but you won't have to involve the sewage company.
• Plumbing System Overflow: Water from the sewage system backs up through residential lateral pipes and into homes. This water is often filled with serious contaminants, such as raw sewage.

If you can't tell whether you have an overflowing toilet or a sewage situation, contact a professional immediately. If you have a flooded toilet, you may be able to handle the problem yourself.

Step 1: Stop Flushing

Much of the time when homeowners see something they don't like in the toilet, they flush. Unfortunately, this will only make a flooded toilet situation worse. Each flush contains more than a gallon of water that you'll have to clean up off the floor.

Step 2: Turn Off the Water

There should be a water shut-off valve located near the floor behind the toilet. Once the water has been shut off, you won't have to worry about more water making the situation worse.

Step 3: Clean Up Spilled Water

If the toilet was only flushed once or twice, you can probably put on disposable gloves and mop it up pretty quickly. If there were more flushes and the resulting four to five gallons of water, you may want to contact a professional to prevent water damage.

Step 4: Address the Clog

Hopefully, you'll be able to dislodge whatever was stuck in the pipes and return to your normal daily activities. Otherwise, you may need to contact a professional.

Remember to protect your home and family from sewer damage. Learn how to recognize the type of trouble you have and take the right steps for correction.

How Pretesting After A Fire Saves You Money

1/20/2022 (Permalink)

We’re happy to help and communicate with your insurance! Call (360) 254-0049 to schedule an inspection.

Learn More About Pretesting

Pretesting can determine the extent of damage at a residence. This testing method can identify traces of damage that may not be immediately apparent. Learn more about three ways that preliminary testing can result in a more accurate estimate and lower insurance claim.

1. Determine the Full Extent of Damage

A visual inspection may not be the best method for determining how much damage a property has sustained, particularly from soot or smoke. One of the most common preliminary testing methods is wiping down surfaces or contents with a chemical sponge. This can allow mitigation and restoration professionals to make more informed estimates with regard to how much of a home must be cleaned or restored.

2. Accurately Allocate Equipment and Experts

Pretesting can also be useful for anticipating which types of equipment and professional expertise will be necessary on a job site. If damage affects the majority of a structure, the duration of cleanup and restoration may also be longer than if only a limited area requires treatment.

3. Safely Limit Cleanup and Restoration

Homeowners and insurers run the risk of overlooking damage when they try to cut corners on an insurance claim for cleanup and restoration. This can lead to an incomplete job or secondary damage. Preliminary testing during an assessment can give all parties a clearer idea of the degree of damage and what will need to be cleaned, restored or rebuilt. This allows for a more complete estimate and reduces the risk of unexpected increases due to the discovery of further damage.

These are three ways that pretesting can be useful after a fire or other damage at a residence. A homeowner or insurance agent should contact a certified and trustworthy Preferred Vendor to ensure that damage is handled properly and cost-effectively, from the initial assessment to the final touches.

Commercial Water Damage

1/20/2022 (Permalink)

Call us day or night!

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

Commercial Water Restoration Presents Unique Challenges

SERVPRO of W. Vancouver / Clark Co. has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Locally Owned Company with National Resources

SERVPRO of W. Vancouver / Clark Co. can respond immediately to your commercial water damage emergency regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

Let Us Help With Your Commercial Construction Projects

1/20/2022 (Permalink)

We want to minimize your downtime and loss of revenue!

SERVPRO is your one-stop shop for commercial construction. While running the daily functions of your business, the last thing you want to worry about when you have a need for restoration or reconstruction is contacting and managing multiple repair crews. We’ll work with your insurance company to restore your commercial property to help make it “Like it never even happened.” Our goal is to complete your commercial restoration project on time and within the budget with as little downtime to your business as possible. SERVPRO has competent and experienced professionals that believe in delivering quality workmanship. Our full-service process includes: inspection and estimating, mitigation, restoration and reconstruction. We also offer premium services for dust control and protection from COVID-19 and other contaminants using our proprietary, EPA-registered products.

Minimize Your Commercial Water Damage by Calling SERVPRO

12/15/2021 (Permalink)

It was all hands on deck at this shoe store!

Despite being right on the Columbia River, much of the flooding Vancouver businesses deal with is much more mundane. Common water intrusion problems include failed sprinklers, broken pipes, and backed-up plumbing.
 
To support Vancouver business owners and reduce commercial water damage, SERVPRO specialists train to perform several key tasks. They have to stop the flow of water, make repairs where possible, and dry the inventory. For a small, retail operation like a bike shop, our Water Restoration Technicians (WRTs) break it down like this:
 
First, they turn off the water. If possible, that means shutting off the flow to only the problem so that the owner can still use the other areas of her business and perhaps even reopen to customers. If a pipe burst close to the water inlet, however, the WRTS need to shut off the water for the entire operation.
 
For minor issues such as a pipe connection, or a split hose leading into a commercial sink, they can quickly make those repairs in a few hours. For major issues, the team leader may recommend bringing in a licensed plumber. In this operation, WRTs use long-handled squeegees to push water off the floor and out the nearest exit or floor drain.
 
With the water stopped, other SERVPRO team members move in to dry inventory on the shelves. They place drying pads underneath to soak up water and install height-adjustable fans to increase air circulation and the evaporation process. To increase the efficiency of the air movers, WRTs also install dehumidifiers to draw water from the air. This action also helps to speed up evaporation and mitigate damage or prevent loss to inventory parts and the danger of rusting.
 
For bikes and other inventory on the floor, team members can bring in racks to help dry them in place, or remove them outside to take advantage of the drier air and connect fans to a portable generator to dry them as quickly as possible.
 
If your business has a problem with recent or not-so-recent water intrusions, call SERVPRO of W. Vancouver / Clark Co. at (360) 254-0049. We are here to help you reopen for customers as quickly as we can return your shop to its original, dry condition.

COVID-19 Cleanup Experts

12/7/2021 (Permalink)

With new variants presenting themselves, wouldn’t you like to stay ahead of the curve?

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of W. Vancouver/ Clark County, (360) 254-0049

Why Call SERVPRO For Your Commercial Mold Damage?

11/12/2021 (Permalink)

Call our office at the first sign of mold, we're open 24/7/365 (360) 254-0049

Mold on a Commercial Property: Employ a Restoration Company

The impact of mold on a commercial property in Felida, WA, can be disastrous. There are a variety of reasons it’s often important to employ a restoration company that is faster to any size disaster.

1. Control Odor

One of the first signs of mold growth is often a musty odor. However, there are certain techniques and tools that are often required to bring the level of mold spores down to an appropriate level. If mold has spread to various areas in a building, it is likely that more time will be needed to remove the odor. The sooner a restoration company can arrive at the commercial property, the easier it will likely be to remove the odor.

2. Allow Items To Be Restored

It’s not always possible to restore items that are affected by mold. Since replacing an item is generally more expensive than restoring an item, the cost of the insurance claim is likely to increase if many items in the building are destroyed. Though a slow response will cause belongings to become more damaged, employing a company that’s faster to any size disaster will likely be able to restore more items thanks to the timely response.

3. Cut Down Costs

When mold is noticed in a commercial property, a business often has to temporarily close its doors, which can result in a financial loss for the business. Additionally, a slow response from a restoration company can cause mold to spread and cause extensive damage in different parts of a property. However, a business will likely be able to reopen quickly if a restoration company can respond in a timely manner, and a quick response can also decrease the amount of damage that occurs, therefore lowering the cost of restoration.

When a company responds quickly to a business affected by mold, the restoration process can be positively impacted. A restoration business that is faster to any size disaster can help control the odor from mold, assist in restoring items and can lower the costs of restoration.

Furnace Maintenance: Avoiding a Home Fire

11/12/2021 (Permalink)

Our goal is to inform our followers to take necessary action before it's to late. You can avoid disaster with proper maintenance.

As a homeowner in Vancouver, WA, you have the worst-case scenario on your mind. After all, if a storm damages your roof or a fire burns your kitchen, you are the one who has to call in a restoration team to deal with the aftermath. Taking preventative measures can help you avoid smoke or fire cleaning. Even something like normal furnace maintenance can help make your house safer.

Make Sure It Works: The first thing regular maintenance does is ensure your furnace will work when you need it to. Going through the winter without a working heating device can leave you and your family stranded in a cold situation.

Reduce Buildup: Furnace filters help keep the air in your home clean. If these filters aren't cleaned regularly, the gunk in them could cause the furnace to overheat. An overheating furnace could lead to a fire. Regularly replacing your furnace filter can actually reduce the need for fire cleaning.

Fix Faults: As furnaces age, they may accumulate faults. Faulty wires and poor shut-off mechanisms can make your home more dangerous. Faulty wires can easily cause sparks that lead to smoky fires and the need for a major smoke cleaning in your house.

Contain Gas: If your unit uses gas to heat the home, you have to worry about the gas filling your house. However, proper maintenance looks at the gas lines to ensure everything is hooked up properly. When you have this inspection done annually, it's easy for you to be aware of a potential problem.

Protect Fuses: Some older furnaces may cause a circuit in your house to trip. If you have a professional look at the equipment regularly, you will know when it is no longer functioning on the electrical system.

If you don't want to hire a professional to perform smoke or fire cleaning, you need to do what you can to prevent a fire from breaking out in your house. Regular furnace maintenance is one thing you should always do to keep your home safe.

SERVPRO’s Mold Protocol After a Flood

11/11/2021 (Permalink)

We’re #HERETOHELP 24/7

Mold may start to grow in as little as 24 to 48 hours immediately following a flood. If your home experiences flooding, you should get rid of standing water, clean, disinfect, and dry the affected area as soon as possible. The following measures may prevent or limit the severity of mold growth.

Eliminate Flood Water

The faster you get flood water out of your home, the less likely mold spores will be to multiply. There are several ways to make your home less inviting for mold:

• Pump out remaining water
• Tear out porous contents and building materials
• Use a wet vac to get rid of any puddles

Once all of the flood water is gone, it is time to clean and disinfect the affected area.

Clean and Disinfect

Flood water is classified as Category Three black water. This means that standing water may contain

• Bacteria
• Chemicals
• Heavy metals
• Sewage

For this reason, it is necessary to disinfect all surfaces and contents exposed to flood water. Mold also flourishes in undisturbed locations. Cleaning surfaces and eliminating porous contents that cannot be thoroughly cleaned, such as carpet or drywall, will make mold growth less likely.

Dry the Area

The more you can lower moisture levels following a flood, the less likely mold will be to grow. For this reason, homeowners or restoration experts should use equipment such as commercial- or industrial-grade

• Air movers
• Dehumidifiers
• Fans

All of these appliances help to speed up drying. Dehumidifiers are particularly useful for maintaining low moisture levels in the air and drawing dampness out of semi-porous surfaces.

Removing water, cleaning and disinfecting, and drying are all ways to reduce the risk of mold growth. For the fastest mitigation process and less of an opportunity for mold to develop, rely on the professional equipment and extensive experience of residential water and storm damage specialists.

Meet The Owners

11/11/2021 (Permalink)

Choose SERVPRO as your restoration company of choice because the staff was hand selected by these two!

Paul and Melinda have been active members of the Clark County metro area community their entire lives. Married in 2000 and still lovely as ever 21 years later. 

Starting his career in restoration in 1993, Paul worked along side his father, Pat, working on fire and water damage restoration after local SERVPROS had done the mitigation.

In 2013 the opportunity arose to own their own SERVPRO. Impressed by the overall brand, protocol and professionalism, Paul and Melinda agreed on the next chapter in their lives.

Together they have created a uniquely close-knit family of staff compiled of trained, and certified technicians, an office and production manager with 30 years experience when combined and a staff that is enjoys being around one another regardless of payment. 

Thank you Paul and Melinda!

Prepare Your Business For Colder Weather

10/18/2021 (Permalink)

Invest in your business by preparing for the unknown. If you incur a water damage, call our 24/7/365 office at (360) 254-0049

When you think of flooding in commercial buildings, your mind may turn to heavy rains.

Downpours are a common cause of water damage in buildings. However, rain flooding isn't the only cause of indoor floods in Vancouver, WA. Cold weather can lead to standing water on your property due to a burst pipe.

Why Pipes Freeze

Pipes often freeze when the weather gets extremely cold. Not all plumbing that transports water has the same risk of freezing. Some piping may freeze more often:

• Uninsulated plumbing in exterior walls
• Outdoor sprinkler lines
• Pipes in unheated spaces, like garages, attics or basements
• Exterior hose bibs

These particular pipes often aren't heated, so when the cold weather strikes, the water within freezes. The freezing action causes the water within to expand, which is why some plumbing may burst open.

What to Do If Pipes Freeze

A frozen pipe does not necessarily have to turn into a burst pipe. If you catch the problem early enough, you may be able to thaw the water before it becomes a problem.

First, open a faucet to give the thawed water somewhere to go. Next, locate the frozen stretch by looking at the suspects listed above. Finally, apply warmth to the pipe using a hair dryer, towel soaked in warm water or another soothing form of heat. If a pipe does burst, you may need to call in a water restoration expert for help taking care of the water damage.

How to Avoid Frozen Pipes

Because no one wants to deal with flooding in his or her business, you may want to take some precautionary steps. You can keep a trickle of water running through faucets or spigots because running water can help stave off freezing. Keep the heat on in the building even if no one will be using it for a while.

You can't always stop storm damages from taking place in your commercial building. If you're unable to stop a burst pipe from happening to you, you at least know who to call for help.

Winterizing Your Clark County Property

10/13/2021 (Permalink)

Our team is always on standby with 24 hour service. Call day or night, we're "Here to help." Call (360) 254-0049

Freezing temperatures and winter weather can cause damage to your home and business if you aren’t properly protected. Freezing rain, high speed winds, sleet and snow can all cause costly damages to your home and business. We understand you can’t control the weather but you can take measures that will prepare you so you won’t feel the bite from the frost.

- Check your property for downed tree limbs and branches. Weather such as wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to property and potentially cause personal injuries.

- Roofs, water pipes and gutters should all be inspected they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.

- Clean chimneys and exhaust systems to ensure they are free of debris.

- Test gas lines if they have been dormant to ensure they are in good working order with no leaks.

- Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

- Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.

- If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

- Make sure all of your exterior doors, garages, roll-ups and windows have sufficient weather stripping.

- Ask your local SERVPRO franchise professionals about completing an emergency READY profile (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

Hail Storm Damage

9/30/2021 (Permalink)

When hail damage strikes your commercial property, consider contacting a storm damage cleanup and restoration team.

Although perhaps not as spectacular as flooding, tornadoes, or hurricanes, hail may be one of the most costly and damaging weather occurrences each year, according to many climatological experts. With estimates of damage in the billions of dollars, property owners and farmers face losses that only seem to grow with each passing year. Roof damage, smashed windshields, and wrecked crops are only a few of the possible scenarios in Vancouver, WA, when hail strikes.

Size Matters

Hail typically appears during a severe thunderstorm and can often range in size from half of an inch to softball size. When hail reaches about one inch in diameter, it can become capable of immense property damage. As the ice ball size increases, damage may also increase to automobiles, buildings, and machinery. When the hail size rating moves from cosmetic to functional, and finally to irreparable, the destruction may begin to affect employees and their livelihood.

Broken Windows

It is probably no surprise that water damage often follows a severe hail storm. Broken windows and roof damage are only part of the problem. As broken and hail-cracked siding allows rain to seep into the building, insulation can soak up water and cause a great deal of water damage. The same is true of missing shingles and wind-torn flashing. Torrential rain can seep beneath roofing materials and cause water to collect in attics, do electrical damage, and even result in flooding.

Finding Help

Hail can cause roof damage, but it can also cause enough destruction to close your building, and perhaps temporarily close your business. To rectify the situation, when hail damage strikes your commercial property in Vancouver, WA, consider contacting a storm damage cleanup and restoration team to help get your building open again. The team can limit further damage and reduce the building’s down time. That can ultimately save you money and keep your employees or tenants happy.

Why Call SERVPRO Professionals After A Fire?

9/8/2021 (Permalink)

Please call SERVPRO of Vancouver / Clark Co. 24/7 365 days a year! (360) 254-0049

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently.

Is Your Water Damaged Carpet Salvageable?

9/1/2021 (Permalink)

If you have any other questions, don’t hesitate to call our office! (360) 254-0049

1. While there are a variety of things running through your mind after a pipe break or other situation has occurred in your home, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.
   
   1. Consider the amount of time that’s passed
   
   If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. A few fans set up around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.
   
   2. Seek out the source of the water
   
   A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.
   
   Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

We Are Your Local SERVPRO!

8/24/2021 (Permalink)

We are a small business with big heart. One of our favorite events to enter is Clark County Tuff Trucks, look for our driver in 2022!

SERVPRO is a nationally known name with over 1700 franchises, each individually owned and operated. SERVPRO of West Vancouver/Clark County is staffed with men and women from; you guessed it, Clark County. From downtown Vancouver to the East in Camas/ Washougal, or North in Yacolt; we are your local SERVPRO.

Clark County is the fifth largest county in the state with an average growth rate of nearly 2% and yet it still has a small town feel. However, with that many people comes a diversity of needs and plans for expansion to support our community. SERVPRO of East Vancouver/Clark County looks for opportunity to be involved; whether it’s volunteering at the Clark Country Parade of Homes, sponsoring a hole at a local golf tournament benefiting a charity or getting our hands dirty on a Saturday to build homes for families with Evergreen Habitat for Humanity. Please don't hesitate to ask us to get involved in your cause, we would love to give a hand up.

Although we are a part of a large corporation, we are also a small business. We are your neighbors, your friends or even family members and we understand what it means to be involved in this community. We are your local SERVPRO.

Preparing for a Storm

7/19/2021 (Permalink)

If you already have a kit, be sure to check batteries and perishables for expiration dates.

As a business owner, you know you can't prepare for every eventuality. There are too many problems that can crop up with your commercial building. However, you can prepare for some worst-case scenarios. With the help of a commercial storm damage repair crew, you can create a storm preparedness plan to help you be ready for the aftermath of bad weather. Use these four tips to get started.

1. Collect an Emergency Kit

Having a first-aid kit on hand during bad weather can give you and your employees peace of mind. Your kit should be full of bandages, blankets and nonperishable foods. Make this kit available even when you're not there to help keep everyone who uses your building safe.

2. Institute an Evacuation Plan

How should people leave the building during a storm? Create an evacuation plan for every situation that may affect your area. During flooding, for example, you may want people to go to higher ground. During a tornado, however, your employees may be better served by finding a structurally sound place inside of the building to hunker down.

3. Write Up a Contact List

You may not always be there when a storm strikes. Your employees need to know who to call if a storm damages your building. Part of good property management is creating a contact list. This can include emergency service numbers, and you may also want to include phone numbers for plumbers, storm damage remediation teams and the like.

4. Make a Backup Plan

Think about what you would do if your building can no longer be occupied. In this part of a storm preparedness plan, you may want to come up with a business continuity plan. This can include having interruption insurance or setting up a temporary office space.

You may never know how a storm is going to affect your building until it is over. You can create a storm preparedness plan to help yourself get ready for the worst-case scenario.

Commercial Water Damage Course of Action

7/14/2021 (Permalink)

We're Here to Help! Just call our 24/7/365 hotline to dispatch our team that is "Faster to any Size Disaster,"

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but commercial buildings as well. In Vancouver, Washington that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure, this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money.

Here, are some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.

Response

Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

1. Call a plumber to fix the source of the loss;
2. Call your insurance and file a claim if necessary.
3. Call SERVPRO of Vancouver to remediate the damage. (360) 254-0049

SERVPRO of Vancouver Here to Help with Flood Removal

7/12/2021 (Permalink)

Contact us at (360) 254-0049 immediately after the waters rise so we can create the best plan for your circumstances.

Water that enters a home from a storm is one of the most severe types of damage. Flash floods can happen with little to no warning, and the best thing you can do is turn off your electricity and evacuate because groundwater has a rating as a category three biohazard also known as "black water." Get cleanup efforts beginning as quickly as possible.

When SERVPRO answered a call from a homeowner who requested flood removal in their Vancouver home, our team arrived a short time after the call. The electricity was off in the house, so we used our generators to power our portable pumps and extracted the standing water that remained in the home. We scoped the rooms to determine all the areas the water migrated into so all areas that required extraction.

The sheetrock retained stains from how high the water had once been, and we used a controlled demolition technique known as a "flood cut" where we cut away damage sheetrock roughly six inches above the waterline. Unfortunately, the carpeting had exposure to black water and required removal as a water loss.

When many areas of a home receive damage from flood water, the best outcome is to get the house ready for rebuilding. Our technicians have certifications in a diverse number of restoration sciences, our goal is to restore rather than replace, but in the case of items exposed to black water, it is not always an option.

We thoroughly dry the property and monitor moisture levels within floor joists and wall cavities to ensure there are no issues with mold. Once the affected areas reach our preset drying goals, we clean and disinfect surfaces. Then we perform any needed odor removal applications.

After completion of the remediation on the property, we gave the homeowner and adjuster a report of the cleanup procedures done as well as the necessary repairs to return the property to preloss condition

Three Non-Salvageable Items After a Fire

6/14/2021 (Permalink)

Give us a call for services or consultation, we're happy to help! (360) 695-4418

When a fire affects your Vancouver, WA, home, you may be left wondering how to restore your valued belongings and what to throw away. While circumstances vary, there are a few possessions that may need to be tossed to ensure the safety of your family. As you work to return your home to normal, there are several common household items you should consider replacing once they have endured a fire.

1. Medicine

The effectiveness of some medicines may be impacted once they have been exposed to high heat. When you can re-enter your home safely, check your medicine cabinet or other areas where you store prescription medications. If the plastic bottles appear warped or have been exposed to fire extinguisher dust, they should be thrown away. Ask your pharmacy about replacement options and whether you can be compensated for lost meds.

2. Cosmetics

When some cosmetics suffer fire damage, they may no longer be safe to apply to your skin. Any cosmetics left out on vanities or dressers in rooms affected by fire should be disposed of, as they might be coated with soot or ash that is difficult to see. It’s better to err on the side of caution, even if you take a loss on what you spent for your makeup.

3. Canned Foods

While you may be able to sanitize canned foods after a flood, fire and extreme temperatures can change the contents in ways that water cannot. Inspect your pantry’s contents carefully and throw away cans, dried goods and packages that have been visibly burned, appear warped or are coated with dried extinguisher foam.

Items inside your home can be affected by fire in different ways. Knowing what to throw away after a blaze can protect your family from the possible contaminants that may be lurking in everyday items. For more information, visit our website.

Will Your Flooring Need to be Replaced?

6/7/2021 (Permalink)

If your home experiences a water damage, we're ready to answer your questions and help make it "Like it never even happened."

While there are a variety of things running through your mind after a pipe break or other situation has occurred in your home in Battle Ground, WA, dealing with the aftermath means taking quick and decisive action to save your furnishings. After all, restoration should be handled by professionals, and the faster they can stop the spread of damage across your carpet, the better. Here’s how to determine the extent of the problem and whether your flooring is going to need replacing.

Consider the amount of time that’s passed

If the water damage incident occurred within the last 24 hours, it can generally be handled fast enough for your flooring to be saved. Setting up a few fans around the room and opening the windows can help speed along the drying process until professionals arrive. Furthermore, if the mess was a result of a regular ground pipe break or a broken supply line running to your sink or dishwasher, your home’s rugs or flooring can often be cleaned quickly and efficiently. However, once that time period has passed or the water is deemed to be from a hazardous source, the possibility of restoring your floor becomes less likely.

Seek out the source of the water

A situation involving a clean water source, as described above, can generally be considered a non-hazardous zone when it comes to water damage. However, if a sewage line breaks or the damage was caused by an environmental flood, your carpet has been compromised due to bacteria, viruses, fungi and potential diseases. This result calls for professional help and often means your flooring isn’t going to be salvageable.

Whether you’re dealing with a pipe break or other causes of water damage, it’s always best to call on professionals to help recover your home’s furnishings. When you’re looking for clarification regarding the restoration of your flooring, follow these helpful tips to gain a better understanding of the situation and proceed from there.

Preparing Your Home for Wildfire Season

6/7/2021 (Permalink)

We can never predict what wildfire season will bring us. Call (360) 254-0049 for smoke or fire damage restoration.

Are you prepared if your home is at risk because of a wildfire? With many wildfires surrounding the Pacific Northwest last summer here are some helpful tips to reduce damage and prepare your residence.

Maintain Defensible Space (0–5 feet)

Use noncombustible materials such as gravel, brick, or concrete in this critical area adjacent to your home.

Reduce Siding Risks

Maintain 6-inch ground-to-siding clearance, and consider noncombustible siding.

Clean Debris from Roof

Regularly remove debris from your roof, since debris can be ignited by wind-blown embers.

Use a Class A Roof Covering

Class A fire-rated roofing products offer the best protection for homes.

Clean Out Gutters Regularly

Keep debris out of gutters since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.

Reduce Fence Risks

Burning fencing can generate embers and cause direct flame contact to your home. Use noncombustible fences and gates.

Keep Embers out of Eaves and Vents

Use 1/8-inch mesh to cover vents, and box-in open eaves to create a soffited eave.

Protect Windows

Use multi-pane, tempered glass windows, and close them when a wildfire threatens.

Reduce Deck Risks

At a minimum, use deck boards that comply with California requirements for new construction in wildfire-prone areas, remove combustibles under deck, and maintain effective defensible space.

Maintain Defensible Space (5–30 feet)

Remove shrubs under trees, prune branches that overhang your roof, thin trees, and remove dead vegetation. Move trailers/RVs and storage sheds from area, or build defensible space around these items.

The information found in this article was provided by the Insurance Institute for Business and Home Safety.

Firework Safety in Clark County

6/2/2021 (Permalink)

Enjoy your 4th of July safely!

With July 4th approaching soon this is a perfect time to review some of the basic tips for handling fireworks to prevent injury or damage to yours, or other's property. These tips are provided by The National Council On Firework Safety.

• Obey all local laws regarding the use of fireworks.
• Know your fireworks; read the cautionary labels and performance descriptions before igniting.
• A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
• Alcohol and fireworks do not mix.  Save your alcohol for after the show.
• Wear safety glasses when shooting fireworks.
• Light one firework at a time and then quickly move away.
• Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
• Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
• Always have a bucket of water and charged water hose nearby.
• Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
• Do not experiment with homemade fireworks.
• Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
• FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
• Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

• Don’t bring your pets to a fireworks display, even a small one.
• If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
• Make sure your pet has an identification tag, in case it runs off during a fireworks display.
• Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

We wish you a happy and SAFE 4th of July, and we definitely hope that you will not be in need of a restoration company this year. In the event that you experience any kind of water, smoke, or fire damage to your home or office all of us here at SERVPRO of W. Vancouver / Clark Co. are here to help 24/7 365 days a year @ (360) 695-1148

Why Renters Insurance is Crucial

6/1/2021 (Permalink)

Home disasters are hard enough already, you don't have to go through this alone, we are here to help 24/7!

One of the most common mistakes that tenants make is assuming that their landlord’s insurance will cover their belongings in the event of loss or damage. In addition, tenants may think that renters’ insurance is too expensive. However, the common myths associated with renters’ insurance that keep tenants from purchasing it can end up costing much more in the long run.

The Importance of Renters Insurance

It’s imperative to always read the fine print in your lease. You may assume that your landlord is liable for damages caused by leaky roofs or broken appliances, but there could be a clause in your lease that negates landlord liability, such as for theft, or injuries to a guest visiting your apartment. Also, your lease may require you to obtain renters’ insurance, especially if you live in an expensive apartment. Regardless of whether or not it’s required, here are some common situations when renters’ insurance can really come in handy. According to Effective Coverage renters insurance in Washington costs around $15.00 a month for most people. That's basic coverage of $10,000 of personal property and $100,000 of liability. "Only 37 percent of renters have renters insurance whereas 95 percent of homeowners have a homeowners insurance policy, according to a 2014 I.I.I. poll conducted by ORC International." - Insurance Information Institute

Natural Disasters

If your rental home and property is damaged because of a natural disaster, such as wildfire, hail, or tornado, the landlord may or may not repair the home damages, but your personal property usually isn’t covered. Renters’ insurance will protect you in the event that a natural disaster occurs, but keep in mind that a few natural disaster coverage options are considered “riders,” which means they are add-on coverage, such as earthquakes, volcanic eruptions, floods, and hurricanes.

Unnatural Fires of Short-Circuit Damage

Fires due to electrical issues and short circuit damage may or may not be covered by your landlord. In most cases, it will depend upon the fine print in your lease. If it’s not covered by your landlord, you’ll be liable for smoke and fire damage not only to your own belongings, but to the property as well. If you live in a multi-dwelling building and the fire spreads to other tenants’ apartments, you could be liable for damages to their belongings as well any property damage to their dwelling.

For questions regarding renters insurance, or to schedule an inspection contact SERVPRO of W. Vancouver/ Clark Co. (360) 695-4418

Storm Damage to Your Ridgefield Home?

5/24/2021 (Permalink)

Flooding can happen in a flash! Give us a call, we can be there just as fast! (360) 695-4418

As homeowners in Ridgefield, WA, and other locations around the country are likely to attest, the clean up, repair, and restoration chores that emerge after a damaging storm are at minimum, a nuisance, and in many cases, a much more serious undertaking. Storm damage remediation can range from a clean up to a tear out to a rebuild, depending on the type and extent of the destruction.

The Usual Suspect: Water

One of the most frequent and frustrating problems property owners face is the damaging effects of water infiltration. To further complicate the challenge of inundation, floodwater from rivers and streams brings the specter of biological contamination, commonly known as black water. Once a destructive storm has passed, assessment of its damage may begin and progress to the following procedures:

1. The extraction of water through pumping, mopping and dehumidification.
2. Tear out of wet materials to prevent mold growth.
3. Drying of the structure.
4. Decontamination of salvageable materials.
5. Repair and replacement of compromised building material and furnishings.

While it is true that many materials that have been subjected to black water contamination will have to be discarded, other types of water damage can be mitigated. A professional assessment can be very helpful in making the correct determination, especially with regard to the safety of the home and its furnishings.

Documentation is Vital

Document the damage before initiating storm restoration. It is likely to be necessary in filing flood insurance claims, and there may be a delay in the arrival of an adjuster if flooding is widespread. Digital pictures and/or video that can be easily emailed are the preferred media.

Humanity’s relationship to the planet’s most abundant natural resource can seem paradoxical, particularly in the midst of a tear out of the cherished furnishings of a home. Keeping water where it belongs and a balanced perspective are central to the experience of home ownership.

Guide to Preparing Your Home Before Vacation

5/24/2021 (Permalink)

Prepare now, save later!

Your vacation should be relaxing and worry-free. That’s why it’s a good idea to prepare your home before you leave on any long trip. Then, any problems on the home front are just one less thing to worry about. 

Make your house look lived-in

An empty house is like an open invitation to burglars. To keep your house looking occupied:

• Stop the newspaper and mail – or ask a trusted neighbor to pick them up 
• Park your car inside the garage, if you have one
• Ask a neighbor to park in your driveway occasionally so there’s activity at your house 
• Put at least one light in your house on a timer
• Install a motion-activated sensor on an outdoor floodlight. (Burglars hate outdoor lighting – and that’s why we love it)
• Make sure your lawn stays trimmed

Take the necessary plumbing and electrical precautions

Running appliances while you’re away is not only a needless expense, it could also lead to costly problems. To avoid the possibility of an appliance breakdown while you're away:

• Unplug small appliances and electronic devices
• Put the water heater in “vacation” mode
• Turn off water valves to the dishwasher, washing machine and all sinks 
• Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture 

General home preparation

Other things to consider doing before your vacation:

• Notify your credit card company and home security company that you’ll be out of town  
• Make sure your smoke detectors are working properly 
• Leave your emergency contact information with a neighbor 
• Dispose of any food that could go bad before you return from vacation 
• Take out the kitchen trash – especially anything that might start to stink 
• Run your garbage disposal with a half-cup of vinegar and some water 

Following this home preparation checklist before you leave for your vacation could save you a headache later.

If you come home to water or fire damage pick up the phone and call SERVPRO of W. Vancouver / Clark Co. @ (360) 695-4418

Determining Your Classification of Water Damage

5/17/2021 (Permalink)

No matter what category your water damage falls under, call our office straight away to avoid further, more costly damages. (360) 695-4418

There are three major types of contaminated water. SERVPRO of W. Vancouver / Clark Co. will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Your Recent Water Damage Resulted in Mold

5/17/2021 (Permalink)

If you had a recent water damage, call SERVPRO of W. Vancouver/ Clark Co. for a thorough inspection. Our 24/7 line is (360) 695-4418

Your commercial property in East Vancouver, WA, can easily become a breeding ground for mold growth. Even with regular inspection and maintenance, mold problems can still occur. Excess dust and moisture can linger in hidden places and combine forces to cause a fungal infestation that can only be remedied by mold remediation experts. Here are the top four places mold likes to hide in commercial buildings.

Carpet
Carpet has many crevices where mold spores can hide and many surfaces to which it is easy for mold to adhere. While you can't prevent all spills and can't always control how well people clean up after themselves when they do spill, you can dehumidify the room by increasing air flow to the area. This can help dry out the carpet and prevent mold growth.

Ceiling Tiles
Ceiling tiles are often made of porous material, which allows mold to take root. Watch out for water damage in ceiling tiles and get it fixed as fast as possible. It only takes a day or two for mold to start to grow in places where leaks have occurred. Because the growth usually starts on the side of the tile that is hidden, it can become a big problem before it is noticed.

Walls
Walls present the same difficulty that ceiling tiles do. The moisture problem contributing to the mold issue is often inside the wall and thus can become significantly moldy long before it is detected. When this happens, it is best to let remediation experts handle the problem to ensure it is resolved completely.

Air Ducts
The dust in air ducts can attract mold spores and give them a place to grow. When coupled with high humidity, the mold problem gets larger. Regular cleaning and maintenance of the HVAC system is necessary to detect or prevent mold problems in the ducts.

Since mold spores are everywhere, you can't always prevent mold growth. You can, however, stop the problem before it gets out of hand if you are vigilant. For more information, head to our commercial mold remediation page.

Vancouver’s Commercial Cleaning Specialists

5/14/2021 (Permalink)

Have Questions? Call Today (360) 254-0049

Whether you need cleaning for a commercial office or require industrial cleaning services, your local SERVPRO Franchise Professional can help. You don’t have time to worry about the common wear and tear that gradually soils your office or warehouse. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your workspace or warehouse look its very best.

Your local SERVPRO Franchise Professional will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

• Award-winning training
• Over 40 years’ experience in the industry
• More than 100 exclusive cleaning products

Certified: SERVPRO Cleaned

Our Certified: SERVPRO Cleaned defensive cleaning program gives your business a way forward to provide your employees and customers ongoing safety as you operate after the COVID-19 pandemic. As America’s #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C’s – Consult, Clean and Certify. Visit our Certified: SERVPRO Cleaned page and let us show you how we can make your building safer and ready to get back to business.

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Biohazard
• Carpet and Upholstery
• Ceilings, Floors, and Walls
• Drapes and Blinds
• Odor Removal
• Sewage
• Trauma and Crime Scene
• Vandalism

Protecting Your Business

5/11/2021 (Permalink)

With SERVPRO on your side you can protect you business from everyday dangers. We have a 24/7 Emergency Response team to be there when it matters most.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.

- A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

- A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.

- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.

- Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.

- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact us today to schedule this complimentary service and protect your business! 

(360) 254-0049

Storm Emergency Planning Checklist

4/19/2021 (Permalink)

Call SERVPRO of E. Vancouver/Clark County today and let us help you put an Emergency Ready Plan (ERP) in place for your home or business!

There are simple things you can do to minimize the impact of storms on your home and surrounding property, as shown in the following emergency planning checklist:

General home maintenance

• Check your roof regularly to make sure it’s in good condition
• Keep gutters, downpipes and drains clear
• Remove tree branches that are close to your house
• Fix any corrosion, loose fittings and rotting or termite-affected timber
• Secure loose items around your property

General home safety preparations

• Ensure your home, contents and car insurance is adequate and current
• Identify the safest room in which to shelter during a storm
• Learn how to safely turn off your power, water and gas
• Keep water containers, a camping stove and fuel safely on-hand

If you live in a flood-prone area

• Store poisons and garden chemicals well above ground level
• Identify indoor items you’ll need to raise or empty if flood threatens
• Relocate power points well above previous flood levels

Contact SERVPRO of W. Vancouver/ Clark County TODAY to help be prepared. (360) 254-0049

Weathering Storm Winds

4/12/2021 (Permalink)

It’s up to you to prevent water damage from occurring and up to us to help navigate it when it does. Call (360) 254-0049

As Summer quickly approaches us, and the cold, wet, Winter weather is leaving us for a few months. Now is the perfect time to have the roof on your home or business checked out by a local roofer. Even when there was no hail or rain produced during a storm, your roof can sustain damage. Strong winds make stress points on your roof which, over time, can weaken and be compromised. Roofs are made to resist typical winds; however, they can be damaged incrementally over years of high winds and debris blown around by the wind. It is important to fix the initial damage and replace missing shingles quickly to stop any high fuel costs and water damage that inevitably result from a roof which is damaged.

The effect that the wind has over your Vancouver home’s roof is not uniform. Areas such as the perimeter and corners of your roof are more susceptible to high wind pressures and storm damage, while the center could have fewer stresses. Most wind damage begins at the edge of the roof. Anywhere the material of the roof is just a bit loose, the wind gets under it and pushes it up, therefore giving the wind more to grab onto during the next storm, which makes a peeling effect. This type of damage can begin quite small, but keep growing over time through repeated exposure to the wind.

SERVPRO of W. Vancouver / Clark Countycan be counted on to help get home or business repaired when storm damage has ravished it. With our professional training and courteous, timely work, we can help to prevent further damage to your home from intruding water by covering damaged areas with tarps or plywood for temporary protection. We then focus on restoring water damage affected areas. Our technicians may be able to do the roof repairs, but we can always get help from one of our roofing contractor partners to rebuild your roof to code when needed.

Preparing Your Home Before Your Next Vacation

4/4/2021 (Permalink)

Don’t forget to leave our info with your trusted neighbor for a faster response time if any problems arise!

Your vacation should be relaxing and worry-free. That’s why it’s a good idea to prepare your home before you leave on any long trip. Then, any problems on the home front are just one less thing to worry about.

Make your house look lived-in

An empty house is like an open invitation to burglars. To keep your house looking occupied:

• Stop the newspaper and mail – or ask a trusted neighbor to pick them up 
• Park your car inside the garage, if you have one
• Ask a neighbor to park in your driveway occasionally so there’s activity at your house 
• Put at least one light in your house on a timer
• Install a motion-activated sensor on an outdoor floodlight. (Burglars hate outdoor lighting – and that’s why we love it)
• Make sure your lawn stays trimmed

Take the necessary plumbing and electrical precautions

Running appliances while you’re away is not only a needless expense, it could also lead to costly problems. To avoid the possibility of an appliance breakdown while you're away:

• Unplug small appliances and electronic devices
• Put the water heater in “vacation” mode
• Turn off water valves to the dishwasher, washing machine and all sinks 
• Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture 

General home preparation

Other things to consider doing before your vacation:

• Notify your credit card company and home security company that you’ll be out of town  
• Make sure your smoke detectors are working properly 
• Leave your emergency contact information with a neighbor 
• Dispose of any food that could go bad before you return from vacation 
• Take out the kitchen trash – especially anything that might start to stink 
• Run your garbage disposal with a half-cup of vinegar and some water 

Following this home preparation checklist before you leave for your vacation could save you a headache later. If you come home to water or fire damage pick up the phone and call SERVPRO of Vancouver / Clark Co. @ (360) 254-0049

This article is compliments of Nationwide Insurance and be found here.

Preparing Your Commercial Property in Spring

3/22/2021 (Permalink)

If your business does encounter any damage, don’t hesitate to call our office day or night!

Many commercial building owners think that just because temperatures outside get warmer, the potential hazards of winter pass. A spring thaw can easily cause flooding in your building in downtown Vancouver, WA, however, if you are not prepared. Make sure your building is ready from the bottom to the top for those Pacific Northwest April showers.

1. Basement Preparation

The basement or lowest floor of your building is susceptible to a spring flood as soon as winter snow and ice start melting. In addition to taking the appropriate measures to keep water out, such as having your foundation inspected, you should also complete and check the following items off your list:

• Purchase an automatic sump pump

• Install flood sensors

• Elevate sensitive machinery off the floor

2. Plumbing Protection

A frozen pipe can burst even when it starts warming back up. If the temperature change is too sudden, the pipes may not be able to withstand the contrast. Keep the thermostat in your building set to at least 55 degrees all the time so that your pipes are still kept safe overnight.

3. Roof Inspection

The beginning of spring is a great time to have your roof professionally inspected. Contractors can identify damage and other weak spots, and water restoration specialists can remediate any leaks that occurred during the winter.

4. Drainage Clearing

Falling leaves and twigs that get blown into gutter and downspouts during the winter need to be cleared out before spring rains begin. When a spout is clogged, rain must find another path off the building, and it is usually not the path you would prefer. Clean your drainage system completely so that rainwater has somewhere to go.

When you see ice and snow melting, you know it’s time to prepare your building for warmer weather. Following these tips can help ensure a smooth transition from winter to spring and keep your building from flooding.

When Fire and Water Damage Collide

3/22/2021 (Permalink)

Our dedicated team is available 24/7. Home devastation doesn't follow a 9-5pm schedule and neither do we.

You may be surprised to learn that some of the most frustrating fire damage has to do with water. After the flames are gone and the smoke has settled, you are likely to have plenty of water damage to deal with. As you consider the odors, the soot, the damaged furnishings, burned structures, and soaking rooms, the whole situation can seem insurmountable. A clear solution to this problem is hiring restoration professionals.

First Steps After A Fire

The first few hours after the fire are the most important. As soon as you can, contact your insurance company. During this call, you can find out what your policy covers, and you may get recommendations concerning water and fire damage professionals in Battle Ground, WA. When you have the go-ahead from the fire department, collect important documents, memorabilia, and any necessary items that haven't been too impacted by the fire. If a member of the fire restoration team is present, have them look over your belongings to make sure you won’t bring smoke into your temporary living arrangements.

Involve Professionals in the Recovery

You should contact your local SERVPRO of West Vancouver/ Clark County (360) 254-0049. Our team of professionals know which inspections must be completed and can make sure that repairs are completed in compliance with local and national regulations. They also have specialized training and equipment to deal with both damages from the fire, water, and smoke.

As you put plans into place for recovering from fire damage, don't forget to make plans for water damage as well. Take time to choose a company that understands the potential for all types of damage after a fire.

The Importance of Continued Education for SERVPRO Professionals

3/12/2021 (Permalink)

SERVPRO crew members adhere to cleaning industry standards.

When your property is damaged, turn to the company you can trust. With over 50 years of collective expertise, SERVPRO professionals are highly trained and experienced in mitigation and restoration. We’ve developed the most extensive performance guidelines in the industry. 

SERVPRO franchise owners must agree to 21 guidelines in order to receive insurance client referrals from 1-800-SERVPRO. These include insurance requirements and employee background checks. Each requirement is continually maintained to ensure clients are connected with the best possible service providers.

At SERVPRO of Vanvouver/ Clark County, regular training and certification requirements keep our staff up to date on industry standards, ensuring we deliver the quality you expect. We are professionally certified through the Institute of Inspection Cleaning and Restoration Certification (IICRC). The IICRC is responsible for setting standards for the cleaning and restoration industry. Franchise professionals and insurance clients are encouraged to continue their education in classes at SERVPRO’S IICRC-approved training facility.

Consistent training is the best way to ensure our customers receive the service they deserve. That’s why our technicians keep their skills sharp through regular completion of e-learning training programs. Certification is awarded after successful course completion and an examination. Modules include: Crew Training, Fire Restoration, Water Restoration, Carpet & Upholstery Cleaning.

SERVPRO of Vancouver/ Clark County is committed to upholding the industry standards that have made SERVPRO a household name nationally. That’s why we emphasize strict adherence to IICRC standards, as well as cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

If you need mitigation and restoration services, give us a call at (360) 254-0049. We’re available 24/7

SERVPRO’s Standard Mold Damage Remediation

3/8/2021 (Permalink)

If a preexisting water damage in your Clark County home has caused mold--Call SERVPRO for Remediation.

Getting rid of mold can be a frustrating task. If you attempt to do it yourself, expect to get plenty of conflicting advice. Without any forewarning, the mold can reappear or show up in another area of your home. Mold remediation is a job we train for and improve our practice with every project we take on. Let us help you with your mold problem.
 
When our mold damage remediation crew arrives at your Clark County home, our project manager takes a close look not only at the mold you located but also for any evidence of past or present water intrusion or damage. Mold spores require a source of moisture to grow and multiply, so finding the water pathways helps us find not only the visible mold but also leads us to other places, often in recessed areas, where mold is growing. Failing to remove all active mold growth risks a fast recurrence.
 
SERVPRO follows the Environmental Protection Agency (EPA) protocols for mold remediation. After we determine the extent of the mold damage, we take steps to contain the area. Crew members set up physical barriers with heavy plastic sheeting, and also employ negative pressure air scrubbers in more severe cases to prevent drift of moldy debris into unaffected areas of your home. The air scrubbers use HEPA filters to catch airborne residues and a suction-like process to keep all contained. Our crew members wear personal protective gear in the containment area for their own safety and to limit the tracking of moldy materials into other areas.
 
Once containment is in place, the SERVPRO technicians use primarily mechanical means to remove the mold. Scraping plus spray and wipe techniques work well for solid, non-porous surfaces. Heavily infested porous materials might need to be cut out and removed, but we also have success using abrasive techniques like soda blasting to remove mold hyphae even from porous surfaces. This method works very well on raw timber found in attics and crawlspaces.
 
Our technician’s bag the mold debris, including building materials removed because of severe contamination, and dispose of them according to local hazardous waste rules. SERVPRO then vacuums up the remaining debris and treats the affected areas with EPA registered antimicrobial products to inhibit future mold growth. We strongly advise the moisture issues that fuel the mold growth be resolved as we cannot promise to remove all mold spores.
 
When seeking out a reliable mold remediation firm in Pleasant Grove, you cannot go wrong with the work ethic and skill of SERVPRO of West Vancouver/ Clark County. Call us at (360) 254-0049 for a consultation and remediation plan if you even suspect mold growth in your home.

Don’t Let Water Damage Go Undetected

3/8/2021 (Permalink)

For commercial or residential water damage cleanup call. SERVPRO of West Vancouver/ Clark County (360) 695-441

When it comes to water damage, it is important to remember that it doesn’t take a major flood or a hurricane to cause severe damage to your home. Most water damage problems are actually the result of a small leak that goes undetected over a long period of time. By the time you notice it, it is too late. Your drywall can become swollen and stained, ceilings could be sagging, carpets ruined, floors warped and it could pose a threat to your home’s electrical system. 

Whether you’ve discovered water damage from a broken or leaky pipe, a sewer line break, a sink or toilet overflow, or a malfunctioning appliance like a water heater, washing machine, dishwasher or refrigerator in your home, our flood damage technicians are equipped to handle any problem 24 hours a day.

Something as small as above average humidity levels are more than enough to cause you problems, namely in the form of mold, mildew, and other potentially dangerous toxins. According to the CDC you should keep the moisture levels in your inhabitable spaces between 40% to 60%.Molds slowly destroy the things they grow on, and if left unchecked, can cause serious structural damage.

Fast Response

The key to proper restoration is fast response time. The sooner you call SERVPRO the faster our team of certified service technicians can get to work to make the water damage "Like it never even happened."

 Our water damage services include:

• Water extraction
• Structural drying
• Damage Assessments
• Mold Remediation
• Antimicrobial treatment
• Debris Removal
• Upholstery & Carpet Cleaning
• Structural Repair

We strive for exceptional customer service.

Our top priorities are safety, quality, and exceptional customer service. We are an emergency restoration company that provides service to both residential and commercial clients. If you have flooding of any kind, our trained and certified technicians can handle any and all water damage situations. We make sure that any affected area is professionally cleaned, deodorized and sanitized. SERVPRO of West Vancouver/ Clark County is available to handle any opportunity 24 hours a day.

Examples of Biohazard

3/8/2021 (Permalink)

Two of our technicians all suited up and ready to help!

Biohazard is an umbrella term for biological materials that are a threat to living organisms. If you come into contact, biohazards can pose serious harm. Not just to you, but anyone who frequents your home or commercial property. Some people may not know everything that the word biohazard encompasses and how to clean it up or that there are levels of biohazard, each one presenting different threats.

Examples of Biohazard

There are different kinds of biohazard and we hope these examples will never present themselves to you.

Blood: This includes anything that has come into contact with blood, or other bodily fluids. Bloodborne pathogens and fluids can lead to disease if they come into contact with someone.

Animal waste: This is especially true if the animal is sick in anyway.

Microbiological waste: Most commonly found in laboratory settings, examples include culture dishes and discarded viruses.

Medical waste: Needles, glass slides, and scalpels are called sharps waste.

Levels of Biohazard

There are numerous levels of biohazard, four to be exact, with different threats. Level one includes E. Coli, Bacillus subtilis, and more. These materials are just a minimal threat to people and the environment. Level two includes HIV, Hepatitis B, and Salmonella. These have the possibility to make people extremely sick. Level two biohazards are contracted through contact with any infected materials or items. Level three includes tuberculosis and other airborne pathogens. They expose people to serious illnesses. Level four biohazards pose the highest threat levels. The diseases they cause have no treatments, and could even be life threatening. This includes the Ebola and Lassa viruses. For threats of this nature it is recommended to contact your nearest EPA office for help.

What Do You Do About Them

If you experience a biohazard exposure on your Southwest Washington property it needs to be cleaned immediately, but most levels require specialty cleaning services. That’s when you call SERVPRO of Vancouver/ Clark County (360) 254-0049. We comply with health regulations and possess all of the equipment needed for safe disposal. We will decontaminate your building in the event of trauma, chemical spills, sewage backups, hoarding, and more. When it comes to biohazard, the substances must be cleaned up properly to prevent serious health risks.

After a Fire, Wait Until Help Arrives

2/8/2021 (Permalink)

https://www.SERVPROwvancouverclarkco.com/fire-smoke-damage-restoration

After experiencing fire damage to the home, it’s understandable if most homeowners want to clean it up themselves. However, homeowners run the risk of further damaging your home if not cleaned properly. When in doubt, call SERVPRO of Vancouver/ Clark County.

Until we arrive, keep these things in mind 

• Limit movement in the home as much as possible to prevent further damage.
• Place clean towels or linens on carpeted areas to prevent more soiling. 
• Always keep your hands clean to avoid spreading soot around the home.
• Do not attempt to wash walls or painted surfaces.
• Do not attempt to shampoo carpet or other surfaces.
• Do not attempt to clean electrical appliances. 

SERVPRO of Vancouver/ Clark County understands how much your home means to you. Our 24 hour, 7 days a week availability allows us to respond quickly. Our team of experts make fire damage “Like it never even happened.” Call us today at (360) 254-0049

COVID-19 and your Business

1/18/2021 (Permalink)

Call about our after hours cleaning services so we don't disrupt your work day! (360) 254-0049

The number of confirmed COVID-19 cases has sent us all on a roller coaster ride this year. We begin to feel relieved as we see a decline in cases, only to stress out again when we see case numbers rise throughout the holidays. One thing that has been consistent is the number of business owners reaching out to learn more about our Certified: SERVPRO Cleaned Program. We've developed plans for all types of businesses to help them keep their staff and patrons safe. The Certified: SERVPRO Cleaned Program provides business owners and their patron's peace of mind when they see our logo on the front door. They can tell and feel that the space has had a high level of cleaning. We sanitize all high touch areas.

Stores, restaurants, office buildings, and commercial buildings are great candidates for the Certified: SERVPRO Cleaned Program. Please call SERVPRO of Vancouver/ Clark County for more information on the Certified: SERVPRO Cleaned Program.

Common Causes Of Commercial Water Damage

1/13/2021 (Permalink)

SERVPRO is here for you when your commercial building experiences water damage

Whenever anyone visualizes water damage, most think of a massive storm taking out power lines, flooding structures, and shutting down businesses for days at a time. While it is true that commercial water damage is often the result of floods due to water that stems from weather events and storms, many forget that storms aren’t the only causes of flooding and water damage.

Here are some of the additional and common causes of water damage to commercial buildings.

Malfunctioning sprinkler systems

Many older office, retail and warehouse buildings still have outdated sprinkler systems which work in conjunction with fire protection systems. While those types of sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory, business assets, flooring and the building structure.

Broken pipes and plumbing

Just like in a your home, if the plumbing system in your workplace fails water damage could be the result. 

Backed up sewer lines

Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

Damaged appliances and equipment

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during hours when no one is around, you may come back to work and walk into a severe water emergency.

If your business has suffered commercial water damage then we are here for you. Just call us, SERVPRO of Vancouver/ Clark County. We are available 24/7 and 365 to assist.

SERVPRO Green Products

1/4/2021 (Permalink)

These are just some of the cleaning products we use that are specially manufactured exclusively for and by SERVPRO.

Cleaning up after a disaster is a messy job, which oftentimes calls for specialized cleaning products. Many of the products we use at SERVPRO are our own unique formulas that are manufactured in our headquarters in Gallatin, TN.

At SERVPRO we care what we use and how it affects our environment and the safety of our customers. We understand that sometimes families with children and pets prefer all natural products. For this reason we offer the opportunity to use Green products when available and appropriate. There are some jobs, however, that require the use of different products.

Our green products are awarded the “Green Seal” and are registered with the EPA. They do not contain any solvents, phosphates, dyes or fragrances, and are safe and non-toxic.

Opportunities for using our own label Green products are when we do carpet & upholstery cleaning, or need a urine odor and stain remover, all surface cleaner, glass cleaner and fuel oil degreaser.

Other green products we use for disinfecting, mold clean-up and prevention and mold stain removal contain no chlorines, ammonias or other harsh chemicals, are hypo-allergenic, and food-grade non-toxic. 

We hope that as soon as a customer calls SERVPRO of Vancouver/ Clark County and we enter their home, they can rest assured that their remediation job will be done as quickly as possible in a safe and effective way.

Bringing Value to your Business

12/15/2020 (Permalink)

Call and ask about our Covid-19 Cleaning Services! #HereToHelp just dial (360) 254-0049

With the changing times, businesses have changed and so have the customer expectations. Now people expect more quality service and value-added products.

Here are a few reasons that will help you understand how SERVPRO Of Vancouver/Clark County’s Commercial Cleaning Services are the better option when it comes to a clean and hygienic workplace.

Better, Faster Cleaning Services

Though faster is not always better, in this particular case it is. We excel in the art of cleaning a premise comprehensively at a professional pace. We manage it by using high tech cleaning equipment covering more area in lesser time and by training our staff to make maximum use of their time and technology.

Competition Among Rival Cleaning Services

One good thing that has happened in recent times is that due to highly competitive prevailing market conditions the benefit of the resulting higher cleaning standards has gone in favor of the customer. Now you have the option of getting better quality services at highly competitive prices.

After Hours Cleaning Service

The biggest advantage of hiring SERVPRO of Vancouver/ Clark County is that you can have the work done after or before your office working hours. What this means is that you get a clean workplace without the hassles of your staff being disturbed during the work hours.

Value-Added Services

Like any other business, SERVPRO has added more diversity to their mainstream cleaning business. They now offer value added services such as water damage restoration, fire damage restoration, sanitizing, and mold remediation and so on.

Beyond Cleaning

12/7/2020 (Permalink)

Call the cleaning specialists at SERVPRO of West Vancouver/ Clark County for all your cleaning needs at (360) 254-0049

As COVID-19 cases continue to rise throughout the country, it is more important now than ever to take precautions to keep you and your loved ones safe. Make sure you follow the CDC guidelines to ensure you are being as safe as possible. That means wash your hands often – especially when you are preparing food, after you use the restroom, after leaving a public place, and before touching your face or mask. Make sure you are avoiding close contact and wearing a mask when around others. If possible, try to maintain 6 feet (or two arms’ length) between yourself and anyone who does not live in your household. Following these guidelines will help keep you and others as safe as possible.

If you come in contact with someone that contracts COVID-19, begin a quarantine period and monitor yourself for symptoms. SERVPRO of West Vancouver/ Clark County follows a three-step process for confirmed COVID cleaning. First, we clean all surfaces 7' and down. Second, we use our EPA registered disinfectant to mist throughout the entire cleaning area. We use a ULV fogger to apply our disinfectant. The fogger gives the solution an electrostatic charge, allowing it to wrap conductive surfaces with an effective and even coverage. Last, our crew will do a final wipe down, and ensure no residue is left behind. SERVPRO tailors the cleaning scope to match the needs at hand. Each job can vary depending on if it's a confirmed case or preventative cleaning and the space that needs to be cleaned and disinfected.

When You Need Help Fast, Call SERVPRO

11/13/2020 (Permalink)

Help ensure the value of your property by calling us today! (360) 254-0049

There is no such thing as a small disaster – especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help – fast!

No matter what time of day or night contact SERVPRO of East Vancouver/ Clark County to begin emergency mitigation. Emergency mitigation means under normal circumstances, our SERVPRO team can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

We are trained and we understand how to manage the drying process. By utilizing state of the art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

How to Classify a Fire

11/13/2020 (Permalink)

Here to help through your fire damage. Just call (360) 254-0049

Fire Damage Classifications

Removal of property from a home or business depends on the type of damage sustained to the structure and personal items. Our team is trained to determine whether the cause was the heat and flames, smoke residues, or as a result of the effects to extinguish the fire. Each type of damage will also fall into three levels or categories of damage: Minor, Medium, and Major. 

With Minor Damage

• There is little need for removal.
• The fire was restricted to a single room, quickly extinguished and small.
• Only small items like dish towels and perhaps the pot or pan where the fire started must be disposed of and replaced.
• Most of the restoration involves light cleaning of residue covered ceilings, walls, floors, counters and cabinets. 

With Medium Damage

• More property is removed.
• The fire was larger, spread into other parts of the home, and took longer to extinguish.
• Larger items such as furniture and drywall panels are physically damaged and require disposal.
• The cleaning method requires stronger chemicals and tools like scrub brushes.
• Odors are very noticeable and require further cleaning to eliminate them. 

With Major Damage

• Items near the origin of the fire are severely burnt and need immediate removal and disposal.
• Structural components such as framing also suffer physical damage.
• Smoke residues are so thick that some items may need to be cleaned using ultrasonic equipment or may not be able to be completely cleaned and require replacement.
• Odors may be so strong that eliminating them can be more expensive than the option of replacement. 
• Removal of contents does not necessarily mean they must be disposed. We can move salvageable items or those that simply need cleaning to either an on-site storage container on their property or to storage at our facility while repairs are being completed.

We’re always here to help.  Our goal is to address your restoration needs as professionally and quickly as possible.  The sooner you contact us, the sooner we can get your property and life back to "Like it never even happened."

COVID-19 & SERVPRO: What SERVPRO can do for you

11/11/2020 (Permalink)

SERVPRO specialists are here to provide any necessary disinfection and sanitization services to give you peace of mind about COVID-19.

Our SERVPRO of Clark County office remains open and available to our community during the COVID-19 pandemic.

Please review the following information about what SERVPRO can do for you during this time:

• SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.
• SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.
• SERVPRO’s proprietary cleaning agent, SERVPROXIDE, is an EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.
• SERVPRO will perform the necessary bioremediation services to clean, disinfect, and sanitize your property.

SERVPRO is the number one choice in cleanup and restoration, and we want you to be able to take advantage of any necessary services as it relates to COVID-19. Please be in touch with our team to get more information.

Sanitizing Your Business

11/11/2020 (Permalink)

Give your employees and customers peace of mind by keeping your business Cetrified SERVPRO Clean.

In these times of stress and uncertainty, the best way to combat the threat of COVID-19 is to be prepared. When it comes to disinfection and sanitization, SERVPRO cleanup practices follow CDC guidelines and use EPA-approved products. We’re here to help you protect your business and your employees – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Trust your certified SERVPRO cleanup and sanitization experts. Call SERVPRO of Vancouver/ Clark County at (360) 254-0049  we are the cleaning experts.

Commercial Water Damage: Prevention and Response

10/23/2020 (Permalink)

At SERVPRO® of Vancouver/Clark County we are the leaders of commercial water damage restoration. Contact us today to learn more!

Severe floods, cold spells or internal plumbing failures can cause water damage that brings your business to a standstill. The impact is immediate on employees as well as the bottom line. There are Preventive Measures that mitigate the impact of these emergencies and commercial restoration services to assist with the proper Response.

Preventative Measures

In the office environment, there are some things you can do to minimize the risk of damage due to water leaks.

• It is beneficial to educate your office managers on water damage preparedness
• This means that your managers should know how to turn off the water, electric, and gas supply
• They should know who to call in order to have these items completed.
• Keep basic tools in the office in the event of an emergency
• Create and maintain a list of emergency contact phone numbers for all employees
• Maintain contact information for your local fire and police numbers for medical emergencies

Response

Rapid response is critical to water damage in the office. The longer you wait before the area is restored mold can develop creating the need for commercial mold removal services.

The best immediate course of action is to:

• Call a plumber to fix the source of the loss
• Call SERVPRO® of Vancouver/Clark County to remediate the damage

Of course, you can call your insurance first, but recall we are experts at the insurance side of damages and can help you get the best coverage

6 Steps of the Water Damage Repair and Restoration Process

10/16/2020 (Permalink)

Call the company who follows protocol and has over 50 years of experience in water restoration. (360) 254-0049

1 - 24-Hour Emergency Contact

As soon as you call SERVPRO of Vancouver/Clark County, the restoration process begins. We are open 24 hours a day for any water emergency that comes your way. With water damage, an immediate response is needed. The longer the delay, the more severe the damage, even hours can be a major problem. 

2 - Inspection and Damage Assessment

Once the source is contained, our team can then check the water for any contamination. After determining the level of contamination, we can begin the restoration process using the proper guidelines and equipment for the category type. 

3 - Water Removal/Water Extraction

Water can be removed from the premises by using powerful pumps and truck-mounted vacuum units that allow for the removal of thousands of gallons of water from your property if needed.

Fun Fact: A ½ inch broken pipe will expel at 7 gallons per minute. Do the math… If left unchecked in one week’s time, 70,560 gallons of water could easily flood your home or business.  

Removing the water right away is necessary, as this helps reduce drying time. The quicker the drying process takes, the less likely your home or business will experience permanent water damage, mold or bacterial growth. 

In this stage, belongings will be packed and moved if needed. Carpet and padding are inspected to determine if it needs removal. 

4 - Drying and Dehumidification

There is a science to the drying and dehumidification process. Proper training and experience is required. Our team uses room measurements, temperature, and humidity levels to dictate the equipment to use and how the equipment will be used for the task at hand.  We monitor the drying process using moisture meters and dehumidifiers to ensure the area is dry enough before proceeding to the next step. 

5 - Cleaning and Repair

Professional cleaning is most likely needed at this point. Walls, flooring, ceiling, furniture, upholstery, clothing, and even other belongings may need attention in the cleaning or repair process. When there is flooding, and water damage odor removal and deodorization are needed too.

As leaders in the water damage industry, SERVPRO of Manteca and Modesto has advanced training, expertise, and a vast amount of hands-on experience to handle your water damage concerns. We will dry your home and restore it to pre-water damage conditions. We will ensure to document the drying process and validate to your insurance company that the work is complete.

 6 - Restoration

SERVPRO of Vancouver/Clark County’s goal is to have your home or business in the same shape, or better, it was before. 

Emergency Building Services

With water damage, immediate concerns are taken care of first. Emergency building services are often needed to temporarily to protect the area and to stop more damage from happening. Protecting the area can be as simple as placing a roof tarp, board-up, temporary fencing, move-out / pack-out, temporary warehouse space, repairs, and minor building services. The goal is to protect and preserve what we can. 

Repairs and Minor Building Services

Repairs may be needed, depending on the damage caused. To get your home or building back to pre-water damage condition drywall removal and installation, hardwood floor repair, tile floor repair, painting, carpet repair and installation, building services and reconstruction may be needed. 

Building Services and Reconstruction

SERVPRO simplifies the restoration process . We offer mitigation and rebuilding services. Being qualified and experienced in the entire process can save time and keep costs low for you. 

Quick Guide: Storm Damage Cleaning vs. Other Flood Cleaning

10/2/2020 (Permalink)

Give SERVPRO a call if you experience storm damage. We have technicians available 25/7. (360) 254-0049

When storms accompanied by heavy rain pass through Camas, WA your home may be at risk for flooding. If damage does occur, working with a residential storm damage expert can make the cleanup much simpler for you. However, you may still wonder how cleaning up after a storm is different from cleaning up after a pipe burst or another source of flood water.

Storm Damage

Storm damage can include more than flood damage. You may also have to deal with disrepair caused by wind, hail and other weather elements. Because there are so many potential factors, cleaning up after a storm may require certain steps, such as the following:

• Making repairs to roofing and siding
• Using a pump to remove standing water from a house
• Drying out furniture and other possessions
• Disinfecting areas affected by flooding of potentially dirty water
• Repairing damage caused by water
• Getting rid of mold

Depending on the severity of a storm, some homeowners may even have to make structural fixes to their homes.

Other Flood Damage

Your home can have standing water for other reasons besides a big storm. Burst pipes, backed up appliances and clogged toilets could cause flood damage in your home. When this type of water source leads to a flood, the repair process is typically a little different.

First, you know the exact source of the water. This allows you to determine whether the water is clean or dirty. If you know the water is not contaminated, you may not have to disinfect your belongings after drying them out. Second, you have to find the source of the water deluge and fix the problem. If you dry out your house without fixing the source of the flood, you may have to deal with more water damage in the future.

The way your remediation team handles flooding will depend on the source of the water. Clean and dirty water have to be taken care of differently to ensure your home stays in top shape.

24/7 Emergency Service

9/11/2020 (Permalink)

Don't hesitate to call, we're here for you!

Who Will You Call?

It's 2 o'clock in the morning and there is water shooting in every direction from a burst pipe in your basement. The water is rising fast, and you think to yourself no one is going to help me at this time of night. While disasters do not work a 9-5, neither does SERVPRO of Vancouver/Clark County. Our team is always on disaster time 24 hours a day, 7 days a week, 365 days a year. Our trained specialists are equipped and prepared to spring into action moments after the call comes in. Not only do we respond in a quick and timely matter, but the job is done properly, efficiently and professionally. Other companies may leave you waiting until the morning which is going to cause more damage on your property, and your wallet.

No matter the time or circumstance don't panic, call SERVPRO of Vancouver/ Clark County to take care of all your restoration needs at (360)-254-0049

24 Hour Emergency Water Damage Service

9/4/2020 (Permalink)

SERVPRO of Vancouver/Clark County provides 24 hour fire and water damage restoration service in Southwest Washington and surrounding areas.

SERVPRO of Vancouver/Clark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – (360) 254-0049 - We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Vancouver/Clark County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Bay County

SERVPRO of Vancouver/Clark County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Water Damage? Call Us Today (360) 254-0049

Three Reasons Why SERVPRO of Clark County Should Restore Your Water Damage

8/28/2020 (Permalink)

You can always contact us at (360) 254-0049 and our team will guide you through every step of the process.

Most home owners know that if their property suffers a water damage this is the kind of situation that you want to handle both immediately and effectively. To achieve this, you should count with a trusted, professional restoration company like SERVPRO of Vancouver/Clark County to handle your water loss. Besides the fact that we are here for you 24/7, and that we are right here in your community, there are three important reasons why we strongly suggest that you allow us to help you to restore your home in case you have a water damage emergency.

1. Our knowledgeable and professional team: Our technicians are highly-trained and certified in the water restoration process. Some of our team members have been with SERVPRO of Vancouver/Clark County for 14+ years, this alone gives them the field experience and the ability to understand that each loss and client is unique and therefore, they are respectful and friendly when dealing with a client who is going through a stressful situation.

2. Special Equipment and Substance Needed to Perform the Job:  SERVPRO has access to state of the art equipment (high-powered air fans, dehumidifiers, extraction equipment, industrial vacuums, monitoring equipment, etc.) as well as an entire line of chemicals and cleaning products that were created in SERVPRO's very own lab. These products are industrial strength as well as hospital grade. Our response team has their IICRC (Institute of Inspection, Cleaning and Restoration Certification) in order to better serve you. 

3. We are here 24/7 for you: We know that a water loss can happen when you least expect it. Therefore, we are here 24/7 for you. Anytime of the day or night that you need us we are here for you. 

What to do after a Fire

7/31/2020 (Permalink)

SERVPRO of Vancouver/Clark County is available 24-hours a day, 365 days a year to help you regain control quickly. Give us a call at (360) 254-0049

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Vancouver/Clark County provides timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

What You Can Do Until Help Arrives

• Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
• Place clean towels or old linens on rugs and high traffic areas and upholstery.
• Coat chrome faucets, trim and appliances with petroleum jelly or oil.
• Place aluminum foil or wood blocks between furniture legs and wet carpet.
• Do not wash any walls or painted surfaces.
• Do not shampoo carpet or upholstery.
• Do not clean any electrical equipment.
• Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Do's and Don'ts of Summer Storms

7/24/2020 (Permalink)

Keep you and your family safe through a storm. When in doubt, stay away from anything that may look suspicious.

Floods kill an average of 140 people per year in the U.S., making flooding the most deadly disaster.

Summer storms can be beautiful to watch but also very dangerous to your home and office. In order to stay safe, please follow these and other safety tips for your home.

Before the Storm

• Have an emergency supply kit on hand
• Develop a communication plan with all members of your family
• Unplug electrical equipment
• Secure outdoor objects that could cause damage if they are thrown
• Stay inside a building or hard top vehicle
• Secure windows and doors

During the Storm

• Use a battery operated radio for updates and alerts
• Avoid contact with corded phones
• Avoid contact with electrical equipment
• Avoid contact with water
• Stay away from windows and doors

After the Storm               

• Do not touch any downed wires
• Do not drive through a flooded roadway
• Stay away from storm damaged areas

Restoring Your Water Damaged Downtown Vancouver Commercial Property

7/17/2020 (Permalink)

Commercial water damage present unique challenges, but SERVPRO has created unique solutions. Call to schedule an inspection (360) 254-0049

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Vancouver/ Clark County

SERVPRO of Vancouver/ Clark County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Staying Safe During a Lightning Storm

7/10/2020 (Permalink)

If a storm or other disaster has affected your home, give us a call at (360)254-0049, We’re Here to Help!

During a thunderstorm or severe weather event, lighting can be a very dangerous situation for you and your loved ones. According to the National Weather Service, there is a great deal of information to be aware of, and many precautions that you can take, to help protect yourself from being struck by lightning:

Lightning- What you Need to Know:

1. If you hear thunder, lightning is close enough to strike you.
2. If you hear thunder, move to an enclosed space, such as a building or metal topped vehicle for shelter: no place outside is safe during a thunderstorm.

Lightning Safety Once Indoors:

1. Stay off electronic equipment, such as computers or corded phones, that put you in direct contact with electricity.
2. Avoid plumbing, such as sinks and bathtubs, as metal piping can transmit electrical current.
3. Stay away from windows and doors; the safest area of the building is an interior room.
4. Do not lean against concrete walls or lie on concrete floors.

Lightning Strike Outdoor Risk Reduction Tips:

If you find yourself outside with no shelter option during a lighting storm, the following actions can help reduce the risk of injury from a lightning strike:

1. Search for lower ground- Avoid hills, cliffs, mountains, or any other natural structure elevates you.
2. Immediately get out of and away from all bodies of water.
3. Stay away from objects that can easily conduct electricity, such as metal fences and power lines.
4. Never seek shelter under an isolated tree, as the tree can serve as a conductor for a lightning bolt.

SERVPRO of Vancouver/ Clark County values the safety of our community members and we hope these tips help protect you and your family. 

Why Board Up After a Fire?

6/19/2020 (Permalink)

To secure your home or business after any devastating damage, call your neighbors at SERVPRO (360) 254-0049

If your commercial property in Clark County has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of your home with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

Boarding Up

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. The premises still have sustainable inventory. If the building still contains products that appear viable, you should consider boarding. These products may involve evaluation and cleaning and may not be suitable for sale, but it may be useful for insurance reasons to have them correctly processed rather than stolen.

2. You want electronics and other valuables to be protected. You may be able to restore certain electronics or other precious assets to working condition depending on the extent of the fire damage. Loss can be much more costly than repairing or replacing covered.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts at SERVPRO of Vancouver/ Clark County, about whether boarding-up is a good strategy for preventing loss and limiting the damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful.

We Ask Questions So We Can Better Serve You After A Water Damage

6/8/2020 (Permalink)

Call the professionals here at SERVPRO, we have drying down to a science. (360) 254-0049

SERVPRO of Vancouver/Clark County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today (360) 245-0049. We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Vancouver has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. Other questions we will ask to get started are... 

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Fire Damage Restoration Process

6/3/2020 (Permalink)

If a fire has affected your home, give us a call at (360)254-0049.

Fire Damage and Restoration

It is hard to imagine anything more severe than a fire in your home that threatens your family’s sense of security and leaves behind plenty of fire damage.  A fire can quickly bring a business' operations to a halt suddenly, affecting not only the business but its customers as well. A fire that is out of control can wreak major havoc on communities.

Every sixty-five seconds a structure fire is reported, according to the National Fire Protection Association. When the alarm goes off, fire departments plus emergency responders will answer the call for help with action that is decisive and fast. When the smoke clears, SERVPRO’s fire restoration team will stand ready to help with the same kind of quick response, any time of day or night.

The golden hours of recovery are within the first day or two after fire damage has occurred. An effective emergency response will quickly stabilize your structure and make sure to recover as much of your property as is possible. The smoke and acidic soot damage which is many times produced when fires are extinguished will accelerate the corrosion and deterioration of the components of the building and its vital assets. To make matters worse, fires are most often extinguished with water or dry chemicals. The toxic smoke odor left behind must also be neutralized and deodorized.

The process of fire damage restoration will include mitigating damage, cleaning up smoke damage and water restoration as fast as possible once the damage has occurred. Besides the visual damage to the structure, the contents inside the structure have to be looked at for recovery based upon several factors which include:

- Cost of replacement vs. cost of restoration

- Effect of heat and smoke

- Loss of value

- Loss of use

- Lowered life expectancy

- Sentimental value

SERVPRO’s fire restoration services may include demolition, emergency board up, thermal deodorization to mitigate damage from smoke and total reconstruction. 

Vandalism and Graffiti Cleanup

6/1/2020 (Permalink)

If you need help with cleaning up after vandalism, call the professionals (360) 254-0049

As a property owner, vandalism is always a concern. One common form of vandalism is spray-painted graffiti. This is often applied to concrete walls, driveways, metals, wood, glass or plastic materials.

If your residential or commercial property is vandalized with graffiti, you may think it will be impossible to bring back to its original condition. However, SERVPRO of Vancouver/Clark County is equipped to clean graffiti from any surface.

Here are a few factors to keep you educated on graffiti and how it can impact your building.  

• If you notice graffiti on your commercial building, give SERVPRO a call ASAP! The longer the paint sits, the harder it is to take off.
• The outside temperature makes a difference in the graffiti removal process. The colder the weather, the more difficult it is to remove the paint as it bonds with the cold wall. Warmer weather makes it much easier to remove.
• The cleaning agent used to remove graffiti makes a huge difference. You can trust SERVPRO to use the appropriate cleaning agents to remove all signs of spray paint. Our talented experts will restore your building and make it "Like it never even happened."

SERVPRO of Vancouver/Clark County specializes in the cleanup and restoration of residential and commercial property after vandalism, storm, smoke, mold, or any other damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage Cleanup and Restoration

5/26/2020 (Permalink)

Have Storm or Flood Damage? Call Us Today (360) 254.0049

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

Restoring storm and flood-damaged properties is the cornerstone of our business at SERVPRO of East and West Vancouver and it has been for nearly 30 years. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, no matter the time or the day. Our crews are ready 24/7, 365. Immediate action helps to minimize secondary damage from water being absorbed into more materials and affecting more of the property. SERVPRO of Vancouver is ready to help you make it "Like it never even happened."

What is a Flood Cut and When is it Necessary?

5/26/2020 (Permalink)

Trust the leader in restoration. SERVPRO of Vancouver/ Clark County is here to help and answer any questions you may have about the process.

A flood cut is when the water restoration contractor has to cut out the drywall from your property.  The cut is made 12-18 inches above where the flood damage stopped. It is done so that we can remove the drywall and address any moisture issues behind the actual wall.

Is a flood cut always necessary?

Not necessarily. In fact, if the water damage is clean water (a category 1), that is water that doesn’t contain bacteria or harmful pathogens; our goal is to save the wall. But if the affected wall has been tainted by sewage water from a backed-up sewer line (a category 3) and your home requires sewage backup cleaning, the rule is whatever it touches, must be removed.

How can you save my water damaged walls without removing the drywall?

If  the wall is not insulated, and the water source was clean water, we can attempt to dry out behind the walls using a minimally invasive system called Injectidry. Injectidry allows us to drill very small holes behind the baseboard of your wall and insert airtight hoses.  These hoses pass warm, dry air behind the wall itself, drying the studs and any drywall from behind.

If  the flood damage has occurred to a wall that has insulation, unfortunately a flood cut is necessary.  Insulation cannot be properly dried and still maintain its integrity, meaning it won’t work any longer as an insulation system.

Every job is unique!

While we try and give you a clearer understanding for what things mean, at the end of the day, you have a highly trained team backed by over 50 years of experience. We will determine the best protocol to follow to get your water damage fixed quickly and with as little headache as possible.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/18/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety an

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Vancouver/Clark County today at  (360) 254-0049 for your Certified: SERVPRO Cleaned consultation.

When Water Damage Occurs in Your Salmon Creek Home

5/18/2020 (Permalink)

We Provide 24/7 Emergency Service. Call today! 360.254.0049

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

When dealing with a water damage timing is crucial. Basement flooding or storm damage doesn't wait for regular business hours and neither do we. SERVPRO of Vancouver professionals respond immediately and efficiently to your residential or commercial water removal or clean-up needs. Our professionals use advanced equipment and techniques to begin the mitigation process and remove the water quickly. Our fast response time and advanced drying methods help prevent secondary damage and mold. SERVPRO of Vancouver professionals closely monitor and verify our customers property is dried thoroughly and properly. Our professionals are trained to know how to use our equipment from dehumidifying, deodorizing and disinfecting. Our professionals restore your business or home with minimal disruption to your life and quickly make it "Like it never even happened." When a water damage takes control of your life, nobody helps take it back like SERVPRO of Vancouver.

How To Survive A Commercial Fire

5/18/2020 (Permalink)

We're ready to get your commercial property in pristine condition, so call us now at (360) 254-0049

Although running a business can be personally rewarding and professionally advantageous, corporate leaders often find themselves grappling with challenging situations such as a commercial fire damage. If your commercial property is subjected to fire, you can experience emotional upset, structural damage, health hazards, and challenges ensuring the safety of your employees. However, learning how to implement proven tips and tricks that help you grapple with the aftermath of a fire can limit and even eliminate these frustrations. With that idea in mind, consider implementing the following four strategies when you find yourself dealing with a property fire:

1. Call A Fire Damage Remediation Company.
As soon as the fire department is through extinguishing the flames, you should contact a fire damage remediation company. In many cases, property owners who undergo a fire are tempted to complete the cleanup and repair process for themselves. Don't do this. Commercial Fire damage remediation specialists possess the extensive education, experience, and equipment necessary to complete the restoration process quickly and correctly. If you attempt to do this work yourself, you can expose yourself to health hazards and compromise the safety of your employees.

2. Get Your Records Together.
In addition to calling a commercial fire damage remediation remediation company, it's crucial that you get your records together. This means that you will need to create an inventory list and take pictures of damaged items. This information should be presented to your insurance agent to ensure that you attain as much coverage as possible for repair costs. Also, note that it's a good idea to purchase a fireproof safe where you can store records. It's also prudent to regularly backup your computer records and then store them on a hard drive in the safe.

3. Call Your Insurance Company.
Calling your insurance company is a must following a commercial fire. As mentioned earlier, you'll need to present them with records and documentation indicating the depth and scope of damages. In addition to determining how much coverage you will attain, the insurance company may be able to refer you to a highly qualified fire damage remediation company like SERVPRO of Vancouver/Clark County.

4. Attain Approval To Re-enter The Property.
Don't assume that it is safe to reenter your property after a fire. In some cases, there may be sanitation issues, health hazards, or structural weaknesses that make reentry unsafe. For this reason, it's important that you attain permission to reenter from the fire department or another authoritative figure.

Call SERVPRO For Excellent Fire Damage Remediation Services
Once a commercial fire strikes your property, attaining professional fire damage remediation services is a must. With over 50 years of industry experience and a team of passionate, IICRC-certified professionals, SERVPRO of Vancouver/Clark County is your first and only choice for expedient, efficient remediation services. We offer excellent customer service, use cutting edge equipment, and keep our clients informed during each stage of the remediation process. 

Battle Fruit Valley Commercial Water Damage With The Help of Your Local SERVPRO

5/14/2020 (Permalink)

You can reach our SERVPRO of Vancouver/Clark County’s rapid response team anytime by calling (360) 254-0049.

When your warehouse faces the effects of water damage, it is time to contact SERVPRO for mitigation services.

The Costs of Water Restoration for Your Fruit Valley Warehouse

As a Clark County business owner, your primary focus for the company is doing things efficiently so that you are not cutting too deeply into potential profits when something goes wrong. A water loss incident in the facility can put your items at risk. While you no doubt have a capable custodial staff, water loss incidents often require a fast response from trained professionals like ours to prevent unnecessary future damages.

Even smaller scale incidents that only require water cleanup services for your warehouse can still get done inadequately, which poses a significant risk to the contents of the building and the structure itself. Our SERVPRO team can work to provide you with the most cost-effective and efficient solutions for immediate mitigation to prevent loss and for the full cleanup and restoration of any existing damages.

Effective water removal is often the first step in this process once our team arrives at your facility after the incident. We can bring in portable pumps and other advanced extraction equipment to remove excess water quickly from the affected areas. This removal provides the opportunity for our SERVPRO technicians to assess the damage to structural elements and contents, even opting to remove items from the facility for a short time to protect them against potential damages while restoration work gets underway.

Excessive water damage often comes with cleanup duties, and our training in restoration work allows us to provide commercial customers with premier cleaning services that can return their facility to its original condition quickly. Whether it is the carpeted office space within the building or concrete flooring out on in the shop and storage areas, we have the advanced equipment and expertise to make it “Like it never even happened.”

We can respond quickly to a water damage emergency in your warehouse to help protect its contents and prevent unnecessary expenditures or prolonged restoration processes. 

Thunderstorm Damage

5/1/2020 (Permalink)

Call a company you can count on.

We all know that thunderstorms can cause major damage to your homes.

But who do you call when the clouds roll out?

SERVPRO has been fixing storm-damaged homes in the Vancouver/ Clark County area for quite some time. Our highly trained technicians are qualified to handle just about anything wicked storms can throw at them.

We have the experience, training, and equipment to handle a small flood to massive windstorm damage resulting in fallen trees in your roof, water damaged floors and even fire damage caused by lightning.

Why trust the process of putting your home and sometimes your life back together to any old man in a van with a fan? SERVPRO is licensed and insured to give you the ultimate peace of mind that you are in good hands.

Call us today (360) 254-0049

Tornado Watch VS. Warning

5/1/2020 (Permalink)

Tornadoes don’t touch down often in the Pacific North West but aren’t unheard of. Call a company you can trust for storm related services.

Call SERVPRO of Vancouver/ Clark County for your storm cleanup needs.

As we go further into spring, we can expect more heavy rains to come our way before summer arrives. In order to know how to be prepared for storms, we also have to know when to be prepared.

Tornado WATCH

A tornado watch means that the potential exists for the development of a tornado. A watch is issued by the SPC (Storm Prediction Center).

Tornado WARNING

A tornado warning means that a tornado has occurred or is imminent based on doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services.

How Can SERVPRO Help?

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Vancouver/ Clark County is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

• Contact you within 1 hour from notice of loss to arrange for service.

• Be on-site to begin mitigation services within 4 hours of notification.

• Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Vancouver/ Clark County can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Call (360) 254-0049 for your storm damage needs.

Watch vs. Warning information is provided by NOAA (National Oceanic and Atmospheric Administration)

Clark County Washington Commercial Water Damage

4/24/2020 (Permalink)

We're here 24/7 to help you take back control after a water damage!

Getting a water damage at your place of business is never convenient. Business owners know the likelihood of dealing with a water damage but the question then becomes, how do I keep my business open while the emergency is handled? Fortunately, this is SERVPRO of Vancouver/Clark County's area of expertise. We take special care so that if it is possible to keep your place of work open, we help you to navigate the obstacles and keep your doors open.  

A local insurance agency started work on a Monday morning and found that the carpet and drywall were soaked from the business above flooding. The owner of the agency made the right decision by calling SERVPRO of Vancouver/Clark County and asked if there was a way to keep their office open while we did our work.  The office had an open layout and they feared the noise from our equipment would be too loud and would blow away their paperwork.  Our talented crew immediately went to work setting up a full floor-to-ceiling opaque containment which kept our equipment out of sight and noise to a reasonable level.  The containment served double-duty by reducing the volume of air in the area of the water damage which helps to speed up drying time.

In the end, the Fishers Landing agency was able to keep working and the water damage was dried without major interruptions to the business.  If you see water damage at work, contact SERVPRO of Vancouver/Clark County any time at (360) 254-0049.

Commercial Fire Damage? What Now?

3/25/2020 (Permalink)

To learn more about the SERVPRO Sparkle like in this photo, call us today at (360) 254-0049

The challenges involved in dealing with commercial fire damage, require the assistance of a professional like SERVPRO of Vancouver. We’re here to help you get back on your feet no matter how severe the damage!

What Types of Damage Can You Expect?

When you think of fire damage, what comes to mind is typically the more obvious devastation but it’s the soot and smoke that requires a set of trained eyes for proper removal. This can damage fragile items such as textiles or artwork, also invading nooks and crevices you can’t see but certainly smell. Then there’s the water and fire suppressant foam that’s used to control fires. While it’s definitely vital for extinguishing flames, it can also cause added damage to your business.

What Repairs Must Be Done?

What does it take to get your business back on its feet after a fire? First, the structure has to be examined and determined to still be solid. If the damage was extensive, you may need to hire a general contractor and in extreme cases, a demolition crew.

If that’s not the case, though, call your local fire professionals at SERVPRO of Vancouver to begin the cleaning process. We have a restore rather than replace Then the repairs and cleaning process begins. Here are is list of some services that may be performed:

• Removal of effected materials
• Deodorize structure and contents
• Eradicate mold if present.

Biohazard Cleanup? Call SERVPRO of Vancouver

3/24/2020 (Permalink)

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common biohazard scenarios that can affect homes and businesses. SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Need Biohazard Cleanup? 
Call Us Today (360) 254-0049

After any biohazard or sewage contamination in your home or business, your primary focus should be safety:

• Is it safe to stay in the house?
• Exposure to biological and chemical contaminants can pose serious health consequences.
• Flood water can contain sewage, pesticides, and other contaminants.
• Only do activities that are safe for you to perform.

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Be Prepared for Fire Damage to Your Commercial Business

3/24/2020 (Permalink)

If you are interested in learning more about what we can do for your property after a fire, look no further. Call us today at (360) 254-0049

A commercial fire damage can leave some or all areas of your property unusable until repair work can be completed. When your workplace has been impacted by a fire, you will want to get repairs started as quickly as possible so that the property can be restored to preloss condition so you can get back to business. Finding the fastest and most reliable method of fire damage restoration is crucial. Your business operations downtime must be kept to a minimum.

Determining the Scope of the Work 
When you are dealing with a commercial fire damage, the scope of work that needs to be accomplished starts with a thorough assessment. The destruction generally includes more than just burned damage to the structure, business equipment and documents. In many instances, smoke, as well as water from the firefighters' efforts, will ruin one or more areas of the property. Smoke damage may be present throughout the entire property in some cases. 

Exploring Repair Options 
Many steps may be required to improve the property after you have experienced a commercial fire damage. For example, you may need to remove drywall that has been damaged by smoke or water from the fire event. You may also need to have the carpeting, business fixtures, and upholstered surfaces professionally cleaned. Some areas may need to be fully reconstructed, such as those that have been burned by the flames. When you are preparing for fire damage repair services, it is important to consider all aspects of the work that needs to be done before you decide how to proceed. Then call SERVPRO of Santa Barbara. Your time and lost business revenue should be of paramount importance. Business interruption insurance can help you overcome this event.

Getting Timely Results
While you need all of the work completed with professional results, you also need them performed promptly so that operations can resume in full swing as soon as possible. You could attempt to contract with different service providers to repair the various types of damage on the property, but this is often not the most efficient method available. Working with one company like SERVPRO of Vancouver that has the skills and experience to handle all aspects of the repair process may be the most effective option available. From the initial inspection to the final walk-thru, your doors will be reopened as soon as possible.

When your commercial building in Salmon Creek or Hazel Dell has suffered fire damage, you may grapple with what steps you need to take to get the property repaired and operations back up and running again soon. SERVPRO of Vancouver offers professional fire damage repair services for commercial properties, and we are the local company that you trust to respond to requests for emergency service without delay.

We are Cleaning Experts

3/16/2020 (Permalink)

Coronavirus or COVID-19

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Vancouver/ Clark County, (360) 254-0049]

Tips For Controlling Mold Damage in Your Ridgefield Home

3/13/2020 (Permalink)

SERVPRO of Vancouver/Clark County helps prevent and reverse the spread of mold damage. Call our experienced team 24/7 at (360) 254-0049

Call your locall SERVPRO professionals at the first sign of mold.

Keeping Mold Out of the Home in Paradise Valley

Even in the hottest, driest parts of the year, mold damage can still affect Ridgefield homes. Safeguarding your home against mold infestations might not be an easy feat, but it is one that can save you thousands of dollars in restoration and repair costs later on in life. When things go wrong, and mold gains ground in your home, SERVPRO professionals are there to help, but before that day comes to pass (or after we finish our remediation work), there are some things that you can do to help keep your home free of spores.

Control the Water

With so many species of mold in the Pacific Northwest,  the damage to your Ridgefield home can develop into a substantial problem. Mold spores, like other living things, require both food and water to grow and reproduce. When a leak springs somewhere in the home or a flood soaks the floor of a room, these events can give opportunistic mold spores the chance to start growing and spreading in your home. Keeping your plumbing in good working order is the single most crucial step towards a mold-free home.

Take Care of Problems Immediately

If mold does start to grow in your home, you should never wait to call a certified remediation company. Depending on how quickly you discover the mold, we can take non invasive measures at a relatively inexpensive cost to you. However, just a single day can give many species of mold the opportunity to grow exponentially and require much more time and cost intensive safety and cleanup procedures. Early warning signs of mold growth include discoloration around a moist area or an unusual white patch on a surface somewhere in the home.

5 Ways to Prevent Spring Thaw Flooding

3/10/2020 (Permalink)

For all of your water damage repair and restoration needs, contact SERVPRO of West Vancouver/ Clark County today at (360) 254-0049

In the Pacific Northwest we know springtime as being stormy and just plain wet. Heavy rains, combined with thawing snow from nearby mountains, carry the risk of sudden and severe flooding. If you live in a flood zone, here are a few simple steps you can take to protect your home from springtime floods:

1) Check Your Drainage Systems

All modern homes are built with water drainage in mind – but if the water has nowhere to go, it’ll back up right into your house. Check the nearby flood drains for any signs of blockages, as well as any floor drains you may have indoors (in the garage or laundry room, for instance). If your home has rooftop drains, don’t forget to take a look at those too.

2) Clear Out Your Gutters & Downspouts

Gutters and downspouts are also important parts of your drainage system – they prevent water from collecting on the roof, and route it away from the house’s foundation. And although you should check them at least a couple of times each year, it’s after autumn and winter that most blockages occur. Fallen leaves, twigs, snow, and ice chunks can all cause water to pool and seep into your home if not removed.

3) Install a Sump Pump

When water enters your basement – whether through an obvious flood or through slow leaking underground – there’s no time to waste in getting rid of it. Sump pumps protect your home by automatically activating when water is detected, and pumping it safely out of the area.

If you already have a sump pump at home, this is a great time to make sure the intake valve is clear and that the pump is working properly. You can test it by removing the lid, pouring some water into the crock, and ensuring that the device turns on and begins pumping.

4) Set Up a Water Alarm / Flood Sensor

This isn’t something a lot of people think about, but any homeowner would do well to install a water alarm, sometimes also referred to as a flood sensor. They work much like a fire alarm, alerting you immediately when unwanted water is detected in your home and before the damage can spiral out of control. These devices usually start at a very affordable $10-15 – a small price to pay for peace of mind.

5) Purchase Flood Insurance

When it comes to water damage, an ounce of prevention is worth a gallon of cure. But everyone gets caught off-guard sometimes, and having sufficient insurance makes the cure a lot easier to swallow. Make sure your home insurance policy covers flooding, especially if your home is in a flood-prone area.

Types of Smoke

2/10/2020 (Permalink)

Every SERVPRO professional is dedicated to restoring both the property and the lives of the customers being helped.

After a fire, aside from the the more obvious damage to your home or business there is another silent factor; smoke. Depending on the type of smoke, it may greatly affect the restoration process. SERVPRO technicians are thoroughly trained in fire cleanup and restoration and know the different types of smoke which is vital to proper restoration.

Wet Smoke (Plastic & Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper & Wood)

Fast-burning, high temperatures; heat rises, therefore smoke rises.

Protein Fire Residue (Produced by evaporation of material rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While "puff backs" can create havoc for homeowners SERVPRO technicians can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue)

Special loss situations require special care.

If your home or business suffers fire or smoke damage, contact SERRVPRO of West Vancouver/ Clark County, we are trained to handle even the toughest losses here to help make it “Like it never even happened.”

Your Local SERVPRO

1/20/2020 (Permalink)

A water damage comes suddenly and you need a company that you can count on to arrive just as quickly.

There’s no such thing as a small disaster-especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. You need help-fast. No matter what time of day or night, contact SERVPRO of West Vancouver/ Clark County to begin emergency mitigation. Emergency mitigation means that under normal circumstances, SERVPRO of West Vancouver/Clark county can be on site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility. Every SERVPRO franchise professional Is trained and understands how to manage the drying process. By utilizing state of the art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling your local SERVPRO of West Vancouver/ Clark County.

Commercial Business Fire in Bagley Downs Neighborhood

1/15/2020 (Permalink)

This small business experienced an electrical fire in the ceiling which would devastate any business owner who didn't know who to call.

The first 48 hours after a fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems.

SERVPRO of West Vancouver/ Clark County understands returning to normal is your primary concern. SERVPRO response teams are trained in caring for both you and your property. By responding quickly with a full line of fire cleanup and restoration services SERVPRO of West Vancouver/ Clark County can help you get your business back up and running quickly and help protect your property and belongings.

If your business suffers a fire damage, contact SERVPRO to make it “Like it never even happened.”

Destroy Odors with DEODORIZATION

1/10/2020 (Permalink)

Whether it’s fire, water, mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened."

Even a small fire can cause odors for years to come if your affected areas are not properly cleaned and deodorized. Fire, smoke and sit damage in your home or business can create unpleasant and potentially permanent problems. 

As the various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on services and in hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning Restoration (IICRC), SERVPRO of West Vancouver/ Clark County provides specialized services that can rid your home or business of offensive odor’s left by fire or smoke damage. SERVPRO of West Vancouver/ Clark County do not cover up lingering odor’s with a fragrance; they seek out and remove the source of the odor. Once the sources found SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

Ask SERVPRO of West Vancouver/Clark County to explain the various deodorization methods available and which will work best for you.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of West Vancouver/ Clark County at (360) 254.0049

2020 Resolution: Plan Ahead

12/27/2019 (Permalink)

Call SERVPRO of Vancouver/ Clark County to establish your Emergency READY Profile and be "Ready for whatever happens" in 2020.

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be ready. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile (ERP) will help ensure you are “Ready for whatever happens” in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve location and priority area. The ERP also contacts SERVPRO of Vancouver/ Clark County as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a system more than 1700 franchises strong. ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster. Don’t wait until disaster strikes-resolve to be ready. 

Protecting Your Property

12/9/2019 (Permalink)

You can be ready or you can be ruined. Choose to be prepared this winter.

Cold weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can’t control the weather, you can be prepared, and help take the sting out of winter weather. To help prevent weather related damages, consider taking the following precautions before winter weather hits.

Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, causing roof damage and interior water problems.

Clean chimneys and exhaust systems to ensure they are free of debris.

Test gas lines if they have been dormant to ensure they are in good working order with no leaks.

Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Protect pipes from freezing by allowing water to drip when temperatures dipped below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. Make sure all exterior pipes are properly insulated.

If the building has outdoor faucets consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Make sure all exterior doors, garages, roll ups and windows have sufficient weather stripping.

Ask SERVPRO of Vancouver/ Clark County about completing an emergency ready profile ERP for your business. The ERP is a no-cost assessment to your facility, and provide you with a plan to get back in business fast following a disaster.

Kitchen Caution

11/19/2019 (Permalink)

Items were left unattended on this wood stove causing smoke and soot to cover every surface in this residence.

Each November, families gather to celebrate Thanksgiving by preparing a delicious meal, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the national fire protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

-Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stove top.

-Stay in the kitchen while you are frying, grilling, boiling, or broiling food.

-If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.

-Keep anything that can catch fire (oven mitts, wooden utensils, food packaging, towels, or curtains) away from the stove top.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

-Just get out! When you leave, close the door behind you to help contain the fire.

-Call 9-1-1 or the local emergency number after you leave.

-For an oven fire, turn off the heat and keep the door closed.

-If you try to fight the fire, be sure others are getting out and you have a clear way out.

-Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stove top. Leave the pan covered until it is completely cooled.

SERVPRO Vancouver/ Clark County wish you a safe and happy holiday season!

Is Your Property Winter Ready?

11/19/2019 (Permalink)

When winter weather strikes call SERVPRO of Vancouver/ Clark County to strike back.

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

-Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

-Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damning affect, that can lead to a roof damage and interior water problems.

-Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

-Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or nonslip surfaces and post caution signs where water could be present.

-Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off open outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

-Ask SERVPRO of Vancouver/ Clark County about completing an Emergency READY Profile (ERP) for your business. The ERP is a no-cost assessment for your facility, and provides you with a plan to get back in business fast following a disaster.

Your Business: Ready or Ruined?

10/29/2019 (Permalink)

This facility was affected by both fire and water damage. We called all hands on deck to get this business up and running again in no time.

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster. Store Information Online There are many places to store important information securely online. Services like Google Drive and Dropbox offer a  free way to store different types of files, from a word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. Follow the News         Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue as needed through Twitter. Mark Yourself Safe The American Red Cross offers a safe & well check inside to list yourself as safe or find family and friends in situations where communication is difficult to establishFacebook also has a feature called safety check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time. Get in Touch Make sure your contact information is up-to-date in your phone and email for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.         Charge Up Keep a portable charger in your car and home in case of an emergency.  You may need to recharge this from time to time, but you can also buy solar powered chargers as well.             Get an Emergency Ready Profile SERVPRO of West Vancouver/Clark County is proud to offer Emergency READY Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely medication and can help minimize how water and fire damage can affect your property or business.put help in the palm of your hand with the ReadyPlan app. Get in touch with SERVPRO of West Vancouver/Clark County for more information on developing an ERP for your property or business, and SERVPRO will be there to help make it “Like it never even happened.”

Fast Water Removal Will Save Your Vancouver Home

10/21/2019 (Permalink)

Vancouver residents know that the greater water threat to their homes is the outdated and rusted plumbing inside. If left untreated, the property can be just as damaged from a failing water heater as a severe storm.

It is common for a flood to start off the communities fall and winter season in the North West. With a town full of daylight basements, second-floor bathrooms prone to overflowing, and leaky roofs, we are here to help with it all.

At a home in Brush Prairie, a leaky roof caused damage, and puddling in the ceiling. The water dripped down into the other stories of the home, causing multi level damage. Our team went through, and did their best to exceed expectations for the family.  The home used drywall for the walls and ceilings, so team members replaced half the ceiling and one wall on the second floor. They used fans to dry out the wall frame before hanging the new panels. Other technicians performed the same work in the kitchen, removing half the ceiling and two panels on an interior wall.

At SERVPRO of W. Vancouver/Clark Co, we carefully examine each home to determine which methods and tools can best help us return it to the owner in a dry condition, safe to live in again. If your home here, Ridge Field, Battle Ground, or as far as Fishers Landing needs our services, call us today at (360)254-0049

Weather Safety Tips

10/7/2019 (Permalink)

Severe weather can happen anytime, anywhere.  Each year, per NOAA.gov, Americans cope with an average of the following intense storms:

*10,000 severe thunderstorms

*5,000 floods or flash floods

*1,300 tornadoes

*2 landfalling deadly hurricanes

Approximately 98% of all Presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage.  Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others. 

KNOW YOUR RISK:  The first step to becoming weather-ready is to understand they type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family.  Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

TAKE ACTION:  Take the next step in severe weather preparedness by creating a communications plan for your home and business.  Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

BE AN EXAMPLE:  Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook & Twitter.  Your preparedness story will inspire others to do the same.

DIY Sewage Cleanup

9/16/2019 (Permalink)

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a problem you probably head STRAIGHT to Google! 

And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find out that you probably want to hire someone to do it for you.

Cleaning up raw sewage on your own is something you should never do! 

Here’s why:

#1 – It can be hidden. – SERVPRO of W. Vancouver/Clark Co crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. 

Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO of W. Vancouver/Clark Co, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO of W. Vancouver/Clark Co.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO of W. Vancouver/Clark Co clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. 

Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!

So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO of W. Vancouver/Clark Co. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Have you Checked on your Toilet Lately?

9/9/2019 (Permalink)

The question we are sure that most of you were hoping to be asked today. But we are here to ask the tough questions. Many times, people do not think of their toilets as a possible liability. Unlike a fine wine, they do not get better as they age. Infact, parts of the plumbing within the fixture can deteriorate as time goes on. 

An unchecked toilet can go from, fine, to funky incredibly quickly. An easy example of this, is your toilet overflowing. This can happen from a reservoir issue, or something as simple as a clogged pipe. The tile, or laminate flooring within your bathroom will also be affected, and saturated. Protecting your floor from severe water damage is likely to be tricky if not acted upon almost immediately. 

Our SERVPRO of W. Vancouver/Clark Co will arrive guns-ablazing with the best equipment for your severe damages, or smaller damages. We will also set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. In turn making your bathroom look like no toilet issues ever even happened.

How We Work with Your Insurance Agent:

9/4/2019 (Permalink)

At SERVPRO of W. Vancouver/Clark Co, we pride ourselves in blending customer service with accountable communication between us, you, and your insurance agent.

SERVPRO of W. Vancouver/Clark Co knows how critical it is that everything goes as smooth as possible. When something traumatic happens, we are here to ensure your clients trust you to take care of them. WE are here to make it like it never even happened.

We are trained and motivated to mitigate the damages as quickly as possible. Whether it’s fire, water, mold or any other cleanup; we are here to help, 24/7. 

Within our history of working with insurance agents, we have gained lots of skills and information. We are aware of how crucial it is to provide a timely solution in crisis. 

Some insurance agents passively recommend a call center solution. But our team members are ready to help your client right off the bat! Our team personally works with your client, walking them through, one step at a time. Our team is ready to offer a listening ear, and support in any way they can.

We will ensure help arrives quickly,and gets the job done. The faster SERVPRO of W. Vancouver/Clark Co team can arrive onsite to perform the cleanup, the better for you and your client. Find out how we can help you, or your client by reaching out to us directly today! You’ll be speaking directly with one of our amazing team members!

Why Fast Water Extraction is Necessary for Vancouver Homes

8/29/2019 (Permalink)

We had to remove drywall to extract water from this home's structure. Fortunately the damage was small and the home was restored in no time.

Managing Water Removal on Behalf of Vancouver Residents

Wet rooms can quickly cause problems to your upper floors and lower ceilings. The source of the problem could be a backed or blocked pipe or the deterioration of vital sealing materials. The outcome is nearly always the same, migrated water that takes passage either through electrical outlets like ceiling lights or onto the upper levels, weakening carpets and other areas. When you face this situation, you should first attempt to shut off the water outlet, as well as any electrics. Next, contact both your insurance adjuster and a professional restorer.

Even relatively small quantities of moisture may require professional water removal for your Vancouver home to return to normal.  Drying the surface texture alone can often lead to problems further down the line if the partition between your floor and ceiling holds onto moisture. Over time, the prolonged exposure to moisture can cause floorboards to warp, buckle, or cup. Equally, temperature changes can affect indoor humidity levels, and cause condensation on surfaces causing discoloration and yellowing.

SERVPRO technicians are trained to remove and restore parts of your home's water damaged structure safely. These activities may include temporarily removing floorboards or tiles to allow airflow into the cavity. We can speed up drying time by using heated air-circulation, as with an air mover, or by using non-heated circulation by placing box fans. During this procedure, we can also deploy dehumidification equipment to prevent overnight microbial growth issues.

Often structural contents, like hardwood floors, need to be treated separately by a SERVPRO technician. Woods holds a natural moisture content of around 12%, any more than that and the woods could expand, buckling under the pressure of their fittings. We monitor the moisture content using moisture meters and ensure the drying procedure does not reduce moisture content levels too low.  Moisture levels too low could result in further damages to your flooring. Once the property is dry, we can begin restoring floorboards by sanding them down and refinishing them to a like-new condition.

Do not let prolonged exposure to moisture ruin your upper floors. Contact SERVPRO of W. Vancouver / Clark Co. at (360) 695-4418.

More about Vancouver.

We Can Help Prevent Puffbacks In Your Vancouver Home

8/19/2019 (Permalink)

Let our SERVPRO of W. Vancouver / Clark Co. professionals show you how we can make it “Like it never even happened.”

Cleaning The Furnace In Your Vancouver Home To Prevent Puffbacks

With winter always feeling perpetually around the corner for parts of Washington, it is vital to take the necessary steps to protect your Vancouver home from entirely preventable circumstances. Through the harshest winter months, your home’s furnace sees excessive use attempting to regulate and maintain a constant, comfortable temperature. Especially in oil-based furnaces, lack of proper maintenance can lead to an alarming situation: puff backs. This phenomenon sends soot and carcinogens throughout your ductwork, attaching to registers, vents, and the corners of affected rooms.

An excellent way to identify this need for fire cleanup in Vancouver homes is by looking along the ceiling of your property for black groupings that look like spider webs. The misfiring of your furnace results from a buildup of vapor in the ignition chamber of the furnace which powerfully combusts when the system does eventually ignite. The explosion sends debris, soot, and other particulates throughout your system at an alarming pace, allowing it to circulate through areas even far from the incident. Our SERVPRO professionals can help.

There are two primary focuses that a homeowner should have when faced with these circumstances, to clean out the system and to efficiently remove the soot damage throughout the property. To accomplish the first, you have to get the furnace system serviced. You have to get the ignition chamber cleared of any further threats and work to make the other elements of the system more efficient to prevent this buildup from occurring again. To reduce the risk of recurrences, this maintenance and inspection should happen annually.

Removing the soot is something that many homeowners mistakenly believe that they can address on their own, but this can be more of a hurdle than many realize. Soot becomes easily smeared, which can mar surfaces and materials to the point of requiring replacement, or a fresh coat of paint. All of these added steps take time and require more out of pocket expense from the customer to accomplish. Instead, you can trust in the many approaches our SERVPRO team has for removing soot in your house, including HEPA vacuums and chemical sponges.

Furnace puff backs are a common problem with oil furnaces throughout the area, but a fast reaction on your part can protect your home and its contents from staining soot damage. Let our SERVPRO of W. Vancouver / Clark Co. professionals show you how we can make it “Like it never even happened.” by calling (360) 695-4418.

For more about Vancouver click here.

How Does SERVPRO Clean Fire Damage from Vancouver Walls and Ceilings?

8/7/2019 (Permalink)

SERVPRO has the training and cleaning methods to restore your home after fire damage.

Types of Cleaning After Fire Damage in Your Home

After fire damage occurs in a home, it is not automatically a given that the walls and ceilings require repainting. Depending on several factors, including the amount of smoke damage and blistering of the paint from the high heat, the walls and ceilings may very well have restoration potential through our proprietary cleaning applications.

When SERVPRO arrives onsite to restore fire damage in a Vancouver home, we work hard to ensure there is minimal loss of possessions and building materials. We have access to specialized equipment and the training as taught by the approved methodology through The Institute of Inspection, Cleaning, and Restoration Certification. On a case by case basis, this training enables us to lessen the loss homeowners experience after a fire.

As we clean the fire loss areas in the home, we inspect the walls and ceilings and ascertain the cleaning necessary through both visuals as well as testing the residue. We utilize three main methods for cleaning these areas in the home: 

• Dry Cleaning-this type of cleaning works best for powdery residue left behind by the burning of wood or paper. We use dry cleaning sponges to pick it up and remove it.
• Wet Cleaning-a sponge wet with the application of our professional-quality cleaning solutions assists with the lifting off of heavy, greasy residues. Our technicians use this approach most often to clean walls, ceilings, metal, or wood.
• Peroxide Active Cleaning-this is a cleaning method developed by SERVPRO to clean acoustical ceilings and porous surfaces without harming the exterior coating. 

When we clean walls and ceilings, SERVPRO designates them as "cleaning for paint" or "no paint." The latter designation means after cleaning, the surface does not require painting. As a fire burns, the hot air expands and drives soot into heated paint, in cases like this, the areas probably need repainting. When "cleaning for paint," our technicians take into consideration during mitigation that we are also preparing the surface for repainting as part of the restoration services. 

SERVPRO of W. Vancouver / Clark Co. at (360) 695-4418 is available 24/7 to help local property owners limit their loss from fire damage through our exclusive methods and equipment. Our goal is to restore every home to its preloss condition and make the damage to your home "Like it never even happened."

Vancouver, WA

What Vancouver Flood Damaged Big Ticket Items are Restorable?

7/30/2019 (Permalink)

We had to remove furniture and flooring to dry this home. Some furniture was salvageable, but some required discarding.

Handling Large Items Damaged by Flooding in Vancouver 

One of the most damaged items in a Vancouver home is the flooring. Everyday wear and tear already compromise carpets and rugs. Its position makes soiling inevitable, and disasters only place more of a burden on a home's floors. Other furnishings in a home also suffer during a disastrous event. SERVPRO helps families recover by restoring their home and its contents.

After the water drains away from your house in Vancouver, seeing the flood damage's extent becomes possible. Some things we can more easily restore, while other items require disposal. Many items fall in between these two ranges. Then, the customer and the insurance adjuster should discuss the replacement costs and the expense involved with restoration, along with the likelihood of success.

Carpeting is one component of the typical home that rarely survives the flood. The work required to bring it up to adequately safe condition again, coupled with the need to replace the pad, dry the sub-floor, and remove any discoloration can become extensive. However, we regularly restore damaged rugs, including larger ones, which helps to bring back the personality of the customer's home.

Other significant items that carry a higher price tag include many furniture items. When flooding happens and saturates the wood and upholstery, we need to dry these, get them deodorized, and treat them to eliminate any pathogens. Cleaning the upholstery also removes sand, soils, and chemicals that flooding draws into your house. We treat wood, including frames, trim, and entire pieces with unique oil treatments that prevent splitting. Cracking along the grain and warping commonly happens in items that become too dry after a period of saturation.

One exception to furniture that we can salvage after a flood is your family's mattresses. We do try to save box springs, but many places only sell mattresses when the customer also purchases a box spring. While we can restore the frame in most situations, the mattress, poses more risks than what restoration saves you. Tall cabinets, wardrobes, and other items need to be wiped down, dried and then deodorized.

Appliances often become so waterlogged during a flood that restoring them becomes futile. While the interior might seem cleanable, we cannot reach into the sealed compartments found in so many modern appliances. Insulated doors on refrigerators can lose the ability to keep food cold, as well as become a breeding ground for all types of pathogens. Interior parts on stoves can rust, becoming fire hazards. Other household items can pose electrical hazards. Replacing them becomes the safest option, and SERVPRO can correctly dispose of these for you.

Restoration of a home with flood damage means getting everything back how it was before, "Like it never even happened." SERVPRO of W. Vancouver / Clark Co. has the resources and skilled technicians to make this a reality for your family. After flooding affects your home in Salmon Creek, Ridgefield, or La Center, call us at (360) 695-4418 for fast service from a reliable team.

More about Vancouver.

An Education on How Water Damage Affects Vancouver Schools

7/23/2019 (Permalink)

We want to help your water damage so that you can keep school in session.

Crucial Steps to Deal with Commercial Water Damage in Your Vancouver School

Water spills that happen in your school can be accidental or even acts of truancy by some students.  However, what matters once the incident happens is the steps you take to mitigate the loss, and restore normalcy. Stopping the water source fast helps ease the other steps that follow. Although the janitorial staff and other workers can manage some aspects of the loss, involving a professional team helps guarantee thoroughness.   

The intensity of a commercial water damage incident in Vancouver schools depends on how it unfolds. If a main supply line bursts, it can release vast amounts of water within a short while even when you manage to stop the source quickly.  A spill that happens in the middle of the night can also go unnoticed for a long time, leading to widespread damage. We help you deal with disasters when they occur. Our SERVPRO team can also help you prepare a proper response plan that your staff and restoration teams can follow when there is a loss. We do this by creating a digitized ERP, Emergency Ready Profile, which can be promptly accessed.  

With the large open hallways in a school setting, water from a single source can spread over vast areas.  Although the spilled water may not damage the materials in the halls easily, it exposes the students and everyone else to the risk of slip and fall accidents.  Fast extraction of the standing water is therefore necessary. Our SERVPRO team can handle such expedited water extraction using truck-mounted water extractors and wet vacs.  

Water loss incidents can damage building materials in the walls and the ceiling if the spill originates from an elevated source. Restoration in such cases requires controlled tear-down of the affected areas to remove all damaged materials and access any water that finds a way into concealed cavities.  Our SERVPRO technicians have the expertise to make flood cuts and punch vent holes or weep holes without causing unnecessary damages.  

For a faster and thorough restoration of water damage in your Salmon Creek, Ridgefield or La Center school, call SERVPRO of W. Vancouver / Clark Co. to help. You can reach us at (360) 695-4418 any time. We’re Faster To Any Size Disaster.

More about Vancouver.

We Are Available 24/7 For Your Vancouver Flood Damage Restoration Services

7/16/2019 (Permalink)

Contaminated black water usually means a controlled demolition of the affected materials in a Vancouver home.

Can You Stay in Your Vancouver Home After Flood Damage?

Flooding can produce harmful and even dangerous conditions for Vancouver residents depending on the severity of these disasters inside of a house. While no family wants to relocate or become displaced when flood damage occurs, an assessment of the severity and the apparent risks by professionals must occur to determine if staying in the house is a viable option. Understanding potential hazards and risks can help you to appreciate not only your need for professional restoration services, but also how your family and pets can become affected.

The more severe the flood damage in Vancouver homes, the more widespread its effects can be within a property. Instead of affecting a single room, powerful moving water or breaches to areas like your roof or exterior walls can allow unabated water flow that can move quickly from one point to another in the house. Even with the fast response that you can expect from our SERVPRO professionals when contending with flooding, much of our restoration efforts are reactions to existing conditions when our team first arrives at the property.

Some homes only have limited exposure, such as flood damage that originates in the attic where mitigation work can begin quickly. Containment efforts and effective drying solutions can prevent the spread of these damages to lower levels, so it is possible in some of these scenarios for families to remain in the home during the restoration and recovery efforts.

Unfortunately, there are also widespread circumstances in which contamination becomes a legitimate threat. In these situations, even with a lower threshold for affected areas and overall damage, the safest approach is to encourage homeowners to seek temporary accommodations elsewhere until our SERVPRO professionals can successfully disinfect and begin drying out damages.

While it can save you money to not have to seek out temporary housing for your family during an already traumatic experience, in certain situations, it is unavoidable. You can trust in the fast turnaround and quality output of our SERVPRO of W. Vancouver / Clark Co. team to get you back in the house quickly. Give us a call whenever disaster strikes at (360) 695-4418.

See more about Vancouver.

SERVPRO's Pack-Out Services Allow Flexibility for Restoring Fire Damaged Possessions in Vancouver

6/25/2019 (Permalink)

Our Pack-Out services allow us to safely and securely move your possessions to our facilities for storage and cleaning.

Protect Your Possessions with a Pack-Out after a Vancouver Home Fire

The mess and chaos homeowners view after firefighters leave their Vancouver home cause feelings of despair and helplessness. Charred, wet, and soot-covered walls, floors, and ceilings are hard to imagine cleaned and repaired, ready to welcome you and loved ones. Perhaps the most heartbreaking is the apparent loss of household goods, furnishings, and personal possessions that made your house a home. Our team can help remediate both structures and contents of your home post-fire.

Specially-trained technicians can help preserve the lifetime of memories contained inside your fire damaged Vancouver home. Moving articles from your house to our production facility gives you a wealth of cleaning, drying, and remediation options much more difficult to implement if they remain on-site at your home. We are happy to explain how we manage a fire damage pack-out and recommend it in many cases to speed the work at your house while at the same time giving your treasures the attention they need.

SERVPRO uses the Contents Claim Inventory System (CCIS) to ensure we document the description of every item removed from your fire-damaged home. We use modern techniques like digital photography and barcoding to create the inventory, but also employ traditional strategies like lists for each room cleared when indicated and practical. Throughout the process, we work with your insurance carrier to provide documentation crucial to the payment of claims.

SERVPRO Fire and Smoke Restoration Technicians (FSRT) can proceed more efficiently within cleared spaces at your home, removing water and soot and assessing charring and other damage without the need to continuously move furniture and other items around. Meanwhile, you can rely on our Contents Processing Technicians (CPT) to take exceptional care when cleaning, drying, deodorizing, and remediating everything from your furniture to intricate heirloom china and precious metals to papers and books to your children’s toys and beloved stuffed animals.

Our resources include industrial washers, dryers, immersion, and ultrasonic cleaning tubs, access to freeze-drying services, and many other strategies our Institute of Inspection, Cleaning, and Reconstruction Certification (IICRC)-trained production technicians know to work well. We take pride in the results and understand how important returning your possessions to function and appearance is to your peace of mind.

SERVPRO of W. Vancouver / Clark Co. responds to your fire damage scenario with professionalism and compassion. Call (360) 695-4418 round the clock to partner with our multi-talented and IICRC certified team.

More about Vancouver.

Contact SERVPRO For Your Water Damage Remediation Needs In Vancouver

6/15/2019 (Permalink)

A slow leak in a pipe in your home can cause this type of water damage. Contact SERVPRO today for remediation assistance.

Water Damage Remediation in Your Vancouver Kitchen

The cleanup of water damage incidents in your home should never be a DIY event when the scale of the damage could compromise other areas such as subflooring or in wall cavities. If inadequate cleanup or drying measure occurs, the excessive moisture has the potential for mold growth or foul odors.

SERVPRO technicians answered a call from a Vancouver homeowner with a water damage issue in her home. There was a slow leak for a while with a supply line connection, and it finally burst under her kitchen cabinets. She cleaned up what she could, had the leak repaired and then was advised by her adjuster to call us. We drilled weep holes in the wet sheetrock to assist for faster drainage and because of the elevated humidity levels in this area of Washington State, checked for signs of mold growth. Fortunately, we found none.

We then used our moisture detection equipment to track the migration pattern of the water in the kitchen. The homeowner did an excellent job removing the water she could see; however, our equipment showed excessive moisture levels remained under the cabinets where the leak occurred. SERVPRO technicians go through extensive training to become certified in different restoration science, among them Water Damage Restoration Technician (WRT) which gives them the expertise to diagnose and clean up damage from water loss events which results in more contents and building materials saved through restoration.

Because water remained under the cabinets for a few days, a strong odor remained in the room after the water extraction and drying. We needed to apply odor control techniques to neutralize the odor. 

The control of odors is often a multi-layered process that requires more than a single approach. Gels pellets cover pungent scents, but in the case of water odors, these sometimes need more robust applications. We have equipment such as hydroxyl generators that neutralize airborne particulate at the molecular level. We chose to use ultra-low-volume fogging to eradicate the remaining odor under the cabinet area.  

SERVPRO of W. Vancouver / Clark Co. stands ready to assist property owners with water damage 24/7. Call us at (360) 695-4418 for fast remediation against water loss to make it "Like it never even happened."

Click here to see more about Vancouver.

Don’t Stress About Fire Damage Remediation in Your Vancouver Residence

6/14/2019 (Permalink)

Fire damage remediation is not an easy job to handle alone. Contact the professionals at SERVPRO today for remediation assistance.

Effective Tools for Cleaning Soot Damage in Vancouver Homes

Cleaning up after a fire loss incident can often be much more challenging than many Vancouver residents might care to believe. With many of the effects spreading far from the ignition point throughout the property, it is easy for homeowners to become overwhelmed with even the initial damage assessment and debris removal. Beyond these initial tasks, our professionals must also tackle spreading effects like foul odors and soot damages.

Soot is a common effect after a fire damage incident occurs in any Vancouver home. While the thickness and severity of the residue can vary based on the materials that get burned during a loss incident, overcoming these effects often requires the same approach from our trained SERVPRO fire restoration specialists. We have advanced equipment that can quickly handle damaging conditions like soot and smoke residues, including green cleaners, chemical sponges, and high-powered vacuums.

As with many of the hurdles that a homeowner faces after a fire loss incident, addressing soot damage requires specific steps happening in a particular order. Our SERVPRO team begins with the use of high-powered portable vacuums. These units have a strong suction to pull loose debris and the bulk of settled carcinogens and other debris from the surface of materials and contents throughout the property.

Chemical sponges can either get used wet or dry on surfaces and materials. In many cases, an individual sponge is good for a single use in a property, cleaning an average of 50 sq. feet before needing to get discarded. These special products can cut down to the surface of the affected material or item in your house, removing any staining and remaining buildup. Cleaning agents with scrubbers and sponges can get used for removing any lingering soot and begins to address strong odors.

We understand the importance of a fast reaction when soot effects spread throughout your property. The longer that these conditions persist, the worse they can become. Let our SERVPRO of W. Vancouver / Clark Co. professionals show you advanced equipment to make it “Like it never even happened.” Give us a call anytime at (360) 695-4418.

Click here for more information about the city of Vancouver.

How Commercial Water Loss Incidents Affect Offices in Vancouver

6/13/2019 (Permalink)

SERVPRO can dry your office and get you back in the business of doing business.

Unique Challenges that Commercial Water Damage in Vancouver Office Buildings Can Present

Managing a building with offices may not present many unique challenges since most of the tenants follow predictable routines in their daily activities. However, a water loss incident in such premises can cause great inconvenience and leave a significant restoration bill if you do not respond appropriately. We offer professional restoration services in Vancouver that can help shield you from significant loss.  

The large open hallways common in many office blocks can present a challenge after water damage in Vancouver. Without facing any physical barriers, spilled water can spread to a broader area lengthening the extraction process. If there is significant foot traffic in the building, the damage can spread even further. One way to overcome this challenge is by using sophisticated extraction equipment, which eases the removal process. Our SERVPRO technicians use different extraction equipment such as ride-on high volume extractors, which carry the technicians as they remove water reducing the work strain.  

The materials used on floors and other surfaces in office complexes can present challenges after water spills. Carpets can absorb vast amounts of water while joints on tiles can allow seepage leading to issues such as mold development. Removing the floor materials to extract water is useful but can lengthen the period it takes to restore the property to preloss condition. Our SERVPRO technicians use sophisticated equipment to facilitate extraction without removing the floor materials. For example, combining a water claw and with a portable or truck mounted water extractor allows us to extract water from a carpet in place. We also have injecti-dry systems that ease the removal of water trapped beneath hard surfaces such as wood or tiles.  

Water loss incidents lead to soiling in different areas as the water and people moving around the building spread debris from one area to another. Thorough cleaning is necessary to restore sanitary conditions in the building. Our SERVPRO technicians use multi-surface scrubbers and professional cleaning agents to remove all forms of soiling.  

To overcome any challenges after a water loss in your office building, call SERVPRO of W. Vancouver / Clark Co. You can reach us at (360) 695-4418 any time. We're Faster To Any Size Disaster.

Read more about Vancouver here.

Vancouver Property Owners Shout Out to SERVPRO for Flood Water Removal and Mitigation

5/21/2019 (Permalink)

SERVPRO Mitigates Flood Damaged Structures in Vancouver, "Like it never even happened."

Adverse Weather Conditions Leading to Flood Damage in Vancouver

During specific periods of the year, your home can be at risk of flooding. Frequently caused by heavy rainfall or road overflow, flood waters can be perilous; as little as two feet of flood water can uproot trees and flip vehicles. When water enters your home, it carries with it any pathogens it may have come into contact with as well as any loose debris. Your structural contents, including windows and doors, can also be damaged.

We run an emergency assistance service for flood damage in Vancouver. Our technicians are available on call during times of the year when adverse weather conditions are most likely. By making ourselves available in this way, we can visit sites to perform vital mitigation and safety tasks that could avoid the necessity of expensive replacements whenever possible.

As a SERVPRO fire and water damage cleanup company, we can enter your property to perform necessary safety checks. We test ceilings or floorboards for structural weakness, provide portable electrical power to the property as well as marking any potential hazards like loose wiring. Also, our team can perform emergency board ups to prevent your property from being at risk of theft or foul weather while work is ongoing.

Another essential duty of a restorer is to mitigate loss. SERVPRO technicians are certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). IICRC qualifications help us to act quickly and prevent permanent damages. That could include performing emergency drying for items of furniture or pumping large amounts of water out of the property to avoid damages to hardwood floors or fittings. We arrive with truck-mounted pumps, portable and submersible pumps, and wet-vacs with special wand attachments to quickly extract any standing water.

In severe flood-related damages, you may find contaminated grey or black water. In the case of a road overflow, the presence of raw sewage is likely. Our service offers BioHazardous waste disposal to help clean, disinfect, and clear your property as well as removing any contaminated materials such as drywall or carpet.

Our emergency services team could help you mitigate loss, contact SERVPRO of W. Vancouver / Clark Co. at (360) 695-4418 today.

Click for more about our beautiful city.

Storm Damage Cleanup and Restoration

5/1/2019 (Permalink)

When disaster strikes, let SERVPRO of W. Vancouver / Clark Co. make it "Like it never even happened".

SERVPRO of W. Vancouver / Clark Co. has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

Why Choose SERVPRO of W. Vancouver / Clark Co.?

We're Faster to Any Size Disaster

Floods and storms don’t wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of W. Vancouver / Clark Co. has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

We Have the Resources to Handle Storms and Disasters

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of W. Vancouver / Clark Co. can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

Flooded? Don't Let Mold Take Hold

4/24/2019 (Permalink)

Acting quickly in any aerea that has flooded can prevent the opportunity of mold growth.

Steps To Act Quickly To Prevent Mold Growth After A Flood 

Storm flooding can occur in Pine Grove, WA, without much warning. It is crucial to act quickly to clean up flood water in order to prevent mold growth. Even small amounts of moisture can allow mold to grow, so it is important to get help from an experienced professional who will assess the extent of water damage, remove the water, and ensure that affected materials are completely dry.

1. Assessing the Damage

Water damage may be apparent, but moisture is often invisible. If you don't address excess moisture levels quickly following a flood, you risk needing mold removal down the line.
An experienced storm damage restoration specialist has the knowledge and equipment necessary to detect water levels in porous building materials where moisture can hide. He or she can restore your house to its pre-flood condition, whether that means drying or replacing the material.

2. Extracting the Water

Any area that has flooded can have water removal challenges. Specialized machinery may be needed to remove standing water and extract it from carpets, furniture, and walls. Such equipment may include submersible pumps and powerful wet/dry vacuums. These machines generally will be able to remove most, but not all, of the flood water from your home. At this point, there is still an opportunity for mold growth until moisture has been reduced to acceptable levels.

3. Eliminating the Moisture

To eliminate excess moisture, you'll need a professional to detect where it remains and equipment to dry it. Moisture detectors such as hygrometers and infrared cameras can find water in unexpected places, such as behind walls and underneath carpet. Dehumidifiers and industrial fans help extract moisture from materials and move it out of the building. Moisture levels should be rechecked until they have reached levels low enough to inhibit mold.

Act quickly to ensure that you prevent mold growth following a flood. An experienced professional can help you to assess the extent of water damage, extract the water, and ensure that all moisture has been properly dried.

Is Your Business Prepared For Potential Water Damage?

4/18/2019 (Permalink)

Contact you insurance company to know if you are covered.

Are You Adequately Protected For Potencial Water Damage?

Owning a business in Hazel Dell, WA, is a big responsibility. Safeguarding your building, equipment and inventory from water damage and other potentially costly perils may be a top priority. Although taking a proactive approach is often helpful, unforeseen situations can arise. For this reason, it’s important to possess business insurance and understand key provisions of your policy to ensure you are adequately protected.

1. Burst Pipes

Insulating exposed supply lines can prevent frozen and broken pipes during the winter. Most coverage does, however, usually include provisions to cover damage resulting from pipe bursts.

2. Water Leaks

Water leaks can also develop from aging infrastructure and equipment failures. Although it may be difficult to find compromised pipes hidden behind walls, performing routine maintenance on your building’s fire suppression and HVAC systems can help prevent some water damage. While every policy is different, most plans cover leaks and subsequent water cleanup requirements, offering some peace of mind.

3. Overflowing Toilets

While many companies encourage proper waste disposal, clogged and overflowing toilets are another common commercial problem. Because not all policies include sewage damage protection, you should carefully examine your plan. To avoid expensive out-of-pocket sewage cleanup costs, you may need to purchase supplemental coverage.

4. Storm Damage

A strong storm can damage your roof and break windows, allowing destructive water infiltration. Flooding can also occur. While storm damage may be covered, flooding is usually excluded from most business insurance plans. To protect your company’s financial security, you should discuss these topics with an insurance agent who can help you assess your risk and purchase flood insurance.

Water damage can result from a variety of scenarios, some of which may not be covered under many business insurance policies. Because water cleanup and restoration costs can be costly, inadequate coverage can result in significant financial losses. For this reason, it’s crucial for every business owner to analyze their situation and prepare for potentially destructive events.

3 Steps To Remove Mold From Air Ducts

4/12/2019 (Permalink)

SERVPRO can inspect, assess and remediate mold infestation.

Steps Mold Remediation Specialist Take To Remove Mold Growth From Air Ducts

Your commercial property in Vancouver, WA has many places where black mold may hide. All areas that are prone to excess moisture can foster fungus growth. If you believe the problem resides in your HVAC system, there are several steps that mold remediation specialists take to remove the growth and keep it from coming back.

1. Identify Mold Problem

The first thing technicians do is test to confirm that there is mold in your air ducts. There are several signs that this may be the case:

  • Fuzzy or slimy patches on insulation
  • Black powder on wall outside air vents
  • Strong, musty odor

Professional testing gives technicians a lot of information to work with. They know not only the extent of the problem but also the kind of mold they're dealing with. Once they identify the black mold, they can choose better techniques to mitigate it.

2. Clean Ductwork

The main goal of remediation is to leave you with clean ducts throughout your building. Technicians may seal off the system while the cleanup is in progress. This keeps an intense concentration of mold spores from spreading throughout your building and growing elsewhere. After the mold growth is removed, more tests can be run to confirm that the problem is resolved.

3. Resolve Source of Problem

No matter how quickly or thoroughly your remediation specialists remove the mold growth, if you do not take care of the problem that led to it, it is likely to return. Make sure all leaks are fixed. You may need to re-caulk your tile floors or reduce the humidity in your building. Preventing further water damage can also prevent future mold damage.

When you see signs of black mold, you probably need to do more than just wipe it away with a wet cloth. Certified professionals are trained to get rid of the growth and keep it from returning.

Benefits of Calling a 24-Hour Response Team for Your Cleanup Emergency

3/24/2019 (Permalink)

SERVPRO of W. Vancouver/Clark Co. we are available 24 hours a day.

Dealing with the aftermath of a fire, flood, or mold in your office building isn’t something you want to think about, but when you work with a reliable 24-hour emergency cleanup team, you’re grateful for that wonderful resource. The best disaster relief teams can help piece your business operations back together and make things safe for you to return to work.

What Does a Round-the-Clock Restoration Company Do for You?

If you experience the ordeal of a disaster in your LA Center, WA, office, there are plenty of options you can consider for help. Not all of these provide 24-hour response and care. Those companies that do can offer you the following benefits:

• Open seven days a week, even on holidays
• Will call you back within one hour of your first contact
• Will be onsite within four hours of your call
• Will talk to you directly about their findings and plans moving forward
  
  

Can Always Reach Them

Natural disasters or issues with plumbing, sewage, or wiring can occur at any time, so you need a disaster response and recovery team you can count on whenever the need arises. When a cleanup and restoration team is always open, you can have peace of mind that your emergency situation won’t get worse or develop further problems due to delays.

On the Job Fast

You can’t afford anything but a fast response in these urgent cases. You have a business to run and must ensure the safety of your employees and the vitality of your company. Within the day of your call, a qualified team of professionals will inspect the damage at your office and will start to formulate a plan of attack.

Because flooding and fire emergencies can happen at any time, you need 24-hour care from a disaster response crew. The best companies in the area have what it takes to get on the scene quickly.

Three Situations When Mold Growth is Covered by Insurance

3/14/2019 (Permalink)

Fungus in crawl space in a Sara,WA home

Ocassions When You Can Expect Your Insurance to Pay for Mold Damage 

If you have discovered a fungus growth in your Sara, WA home, you might be wondering whether your homeowner’s insurance will cover this type of damage. The answer is sometimes. While mold is generally not covered under this kind of policy, there are exceptions. Here are a few occasions when you can expect your insurance to pay for mold damages.

1. When It Is Caused By a Covered Peril
Mold coverage often depends on the source of the growth. Damage caused by something that your insurance already covers will likely be included. Incidents such as broken pipes caused by freezing, overflow related to appliances or plumbing and water damage caused by snow, sleet or ice will usually be covered. If the water damage is caused by a flood, however, this will generally not be covered unless you have a flood policy.

2. When It is Sudden and Accidental
While your insurance policy may cover mold in some cases, this only applies if the damage was not caused by negligence on your part. If a pipe breaks because it was not properly maintained or if you fail to notice the damage until quite a bit of time has passed, then the insurance company may determine that the fungus growth is a result of improper home maintenance and they will refuse to cover it.

3. When You Have a Separate Mold Policy
In some cases, you may be able to have separate mold insurance added to your policy for an additional cost. Some companies might limit the amount of mold damage you can claim or the services that are included, but this is better than no coverage at all.

If you are concerned about a fungus growth in your home, it is a good idea to hire a professional mold remediation service. In some cases, the cost will be covered by your insurance. Always be sure to regularly maintain your home and check for damages to prevent the coverage from being denied by your insurer.

A Non-Plumber's Guide to Assessing a Leaky Toilet

3/14/2019 (Permalink)

Leaking toilet in a Ridgefield, WA home

Assessing a Leaky Toilet 

Household repairs can be overwhelming for anyone, and leaks can be downright frightening if you’re not handy. It’s understandable if you don’t want to deal with a leaking toilet. However, if you’re noticing water on the floor every time you flush, it’s probably time for an assessment.

The good news is you don’t have to be an expert to make some initial determinations. Here are some easy steps that anyone in Ridgefield, WA, can use to evaluate a bathroom leak.

1. Observe the Leak

A good first step is to determine where the leak is coming from. You’ll want to study whether the seepage happens after flushing, if water is coming out from the floor, or if it’s a drip coming from a cracked bowl.

2. Make Sure the Tee Bolts Are Tight

You may not have known what they were called, but you’ve definitely seen tee bolts. Tee bolts are located on both sides of your toilet’s base and they’re covered with simple plastic caps, which can be easily removed. Use a standard wrench to gently tighten the bolts, but don’t over tighten as that can crack the pedestal and worsen your leaking toilet situation.

3. Replace the Wax Ring

If your toilet continues to leak after the tee bolts are tightened, you might need to replace the dry wax ring on the underside of the toilet. You will need to remove the toilet completely to do this, so if you’re not skilled in repairs you may want to call a professional.

4. Check the Tank Flange

The tank flange is simply a connector that attaches the water pipe to the toilet tank, and these can break. If you’ve determined you have a leak, tightened the tee bolts, and replaced the wax ring and still have a leak, you may need a new tank flange.

If you still have a leaking toilet after conducting these easy assessments, it’s possible that your toilet wasn’t installed properly, and you should contact a professional to re-install your toilet as soon as possible. However, you don’t need to be an expert to determine what kind of bathroom leak you have.

Why Should Insurance Agents Use a Claims Inventory System

2/18/2019 (Permalink)

4 Reasons Why Agents and Adjusters Rely on Inventory Systems

Insurers prefer to work with helpful and reliable mitigation and restoration services. SERVPRO provides access to estimates and data through a Claims Information Center and is a leading company in many vendor networks. Here are four reasons agents and adjusters rely on inventory systems when processing an insurance claim related to damage at a residence in Cherry Grove, WA.

1. Tracking Estimates

An inventory system makes it possible to view an estimate as soon as it has been uploaded by a franchise. This system can also be useful for monitoring the progress of a job. This is particularly the case if adjustments are necessary once cleanup or restoration is underway.

2. Accessing Data

These systems also make it easier for an insurance agent to determine whether an estimate is in line with regional and national averages. The Claims Information Center allows users to compare causes of loss, job file costs, types of claims and company and franchise performance. All of this information may facilitate the settlement of an insurance claim.

3. Communicating Efficiently

A claims inventory system also makes it easy for insurers to see information uploaded by a mitigation and restoration franchise. Estimates and other relevant files are submitted to an internal system and made available on the Information Center for authorized access at any time.

4. Streamlining Claims

The availability of information on individual claims and aggregated data can make it easier settle a claim. The Information Center offers all of this information, and SERVPRO also maintains a franchise Participation Agreement to increase the likelihood of coverage.

An agent or adjuster can use an inventory system to track and research claims. A service such as the Claims Information Center makes it easy to compare types of damage and restoration jobs. Insurers can access an individual insurance claim and data on national, regional, area or local damage in Cherry Grove, WA.

What to Know About Restoration and Your Company

2/14/2019 (Permalink)

Storm damage in Sara, WA

When your company in Sara, WA, experiences flooding and contamination by black water, your staff may wonder if it's safe to come to work during the restoration process. Many restoration experts recommend staying away from the building during certain steps in the process, however, staff may be able to return to work sooner than expected.

The Business Building May Need to Stay Closed for Some Steps

Many damage and restoration professionals recommend either closing or moving business off-site while certain repairs are underway. These restoration steps may include

• Water removal
  
• Decontamination of the affected area
• Necessary demolition or cutaway work
  
• Mold remediation efforts
  
  

Some Tasks Can Be Performed from Alternate Locations

While the company building is cleansed of black water and then decontaminated, some parts of your business may be able to continue from an alternate location. If your business’s electronic files are backed up onto a server, then your IT company may be able to set you up on an alternate computer. Phone calls may be able to transfer to a different line, and some employees may be able to work from home.

When it May Be Safe to Return

After the flood cleanup, staff may be allowed to return to parts of the building that are not under construction. Air filtration devices may still be in use to improve air quality while restoration efforts are underway. There may also be some areas of the building that are inaccessible until repairs are complete. However, with the permission of the restoration company, employees can get back to work.

During a black water cleanup at a place of business, it's important to remember that because of certain steps in the restoration process the building may need to remain closed for repair. Fortunately, the company may be able to perform some tasks off site. After any damaged material and water has been removed, staff may be allowed to return to the building and resume work.

3 Things You May Need To Throw Away After a Home Fire

2/5/2019 (Permalink)

Fire in a Salmon Creek, WA home

Items that Need to Be Thrown Out After a Fire

When a fire occurs in your home in  Salmon Creek, WA, the process of cleaning up can be daunting. Often, people are unsure of what to throw away. There are several types of items that are often damaged in fires, and they commonly need to be thrown out.

1. Cosmetics

Cosmetics, even if they are packaged, generally need to be stored in clean, cool environments to remain in good condition. Unfortunately, high heat from a fire can cause the packaging of many items, and the items themselves, to melt. As a result, smoke and soot can easily damage the cosmetics, making them unsafe to use.

2. Food

After a fire, it’s often best to throw away the majority of food items in your home. Though some items may be visibly damaged, especially if the fire occurred in the kitchen, some pieces of food may appear to be unharmed. However, even if items are canned or wrapped up, smoke and soot can still affect the quality of food, and consuming food that has been harmed by soot or smoke damage can be hazardous. If you’re unsure whether or not food has been harmed, it’s generally best to discard the item.

3. Medication

Many medications need to be stored in relatively cool environments, and some medications may need to be stored in a refrigerator. During a fire, the temperature in a house can quickly rise. The high heat from a fire can damage the overall quality of the medication, which can ultimately make the medication ineffective and unsafe to consume. If you can document the medications that need to be replaced, you may be able to receive compensation from your insurance company.

Knowing that you may need to throw away cosmetics, food, and medication after a fire can help make the process of sorting through your belongings easier. Often, homeowners whose homes have sustained damage from fires find it useful to work with fire damage restoration experts.

The Pros and Cons of HEPA Filters for Air Purification

1/25/2019 (Permalink)

HEPA filters are rated to remove 99.9% of particles 0.3 microns in size from the air that passes through

By now, you’ve likely heard of the benefits of using air filtration in your home located in Felida, WA, to rid of mold that has made its way into the air you breathe. Many people choose to use air purifiers that are equipped with HEPA (High Efficiency Particulate Air) filters to rid of mold spores floating around. While these filters are often very efficient at completing this purpose, they can become problematic if not cared for correctly.

Applications of HEPA Filters

HEPA filters are used in several different settings including:

• Home purifiers
  
• Vacuum cleaners
  
• Hospitals
  
• Airplanes
  
• Tesla Model X
  
  

How a HEPA Filter Works

An air purifier with a HEPA filter cleans the air of mold by catching particles that are in your home. These filters are effective 99.97 percent of the time since they can only catch particles that are 0.3 microbes are larger. However, a large majority of spores are between 1 to 30 microbes in size, so only unusually small particles are able to get by undetected.

The Cons of a HEPA Filter

While a HEPA filter is considered to be an effective means of air filtration, there are a couple of cons to consider:

• When not cleaned regularly, mold can grow on your HEPA filter and be emitted into the air
  
• Unlike some other types of filters that are able to kill mold, HEPA filters only trap them.
  
• A HEPA filter cannot trap very small mold spores.
  
  

When a HEPA Filter Isn’t Enough

It is important to remember that an air purifier only removes mold spores from the air inside your home and does not tackle mold growth problems within your home. To address a serious mold issue, you will need to contact a mold restoration specialist.

No one wants to have mold spores floating around in their home, which is why air filtration is so beneficial. HEPA filters are especially effective at purifying your air. Just make sure you replace them regularly to avoid unnecessary mold growth!

What Do You Need To File a Water Damage Claim?

1/18/2019 (Permalink)

Water loss in a bathroom in Hazel Dell, WA

Documentation is required to file a homeowners insurance claim for water damage. A policyholder should provide photos, videos, maintenance records, and proof of purchase to an insurer as evidence of damage caused by a pipe burst or any type of leak. Learn more about what information a homeowner should gather as he or she prepares to file a claim for water damage.

Proof of Damage

Insurers will want to see proof of the full extent of the damage. There are several types of useful documentation:

• Photographs
  
• Video
  
• Footage dated prior to an incident
  
  

These records indicate that damage was caused by the incident that led a homeowner to file an insurance claim. It is important to document damage before taking any steps toward mitigation. Homeowners may also benefit from being able to produce maintenance records indicating that the incident was not due to negligence. Even if an insurer does not cover the cause of damage, coverage should be available for the effects.

Proof of Purchase

It can also be helpful to gather receipts or other proof of purchase for damaged contents. Check your policy to ensure that the replacement cost of items is covered rather than the actual cash value. Given depreciation, the latter may not be sufficient to replace items with severe damage.

A Restoration Estimate

Insurers prefer to work with an established water damage mitigation and restoration company. Obtain an estimate for the cleanup and restoration processes by contacting a company that provides both services. This calculation may be more accurate and complete than estimates from more than one business.

All of this information can help a homeowner filing an insurance claim for water damage. Be aware that homeowners insurance does not cover any damage caused by flooding. A separate flood insurance policy is necessary for damage resulting from heavy rains or rising bodies of water in Hazel Dell, WA.

Answers to Basic Questions About Interruption Insurance

1/11/2019 (Permalink)

Flooded room in a Vancouver, WA office

Even if you've taken all the appropriate steps, your Vancouver, WA, business could still be affected by fire. When this happens, one of the most worrying aspects of the situation is how much money you could lose because of business interruption. Fire isn't the only emergency that could put your business in danger; other financial perils could include extreme weather, hail, windstorms, tornadoes, flooding, and other circumstances that may temporarily close your business. Protect your business with interruption insurance.

What Is Included in the Coverage?

Standard property insurance covers a lot of the physical damages and losses that fire leaves behind, but it doesn't cover everything. There are three main things that business interruption policies cover that your property insurance probably won't.

• Profits you would have earned during the time period
  
• Operating expenses you're still obligated to pay, such as rent
  
• Moving costs to your temporary location
  
  

Sometimes this type of insurance is called business income insurance.

Who Qualifies for Coverage?

Sadly, there are business owners who don't qualify for this protection. One of the primary qualifications for this type of insurance is a dedicated commercial location. If you run a small business out of your home, you probably won't qualify for the policy. However, you may be able to get a business owner's policy. Other aspects of your business that may affect your eligibility include the type of industry, your history of business interruption claims, and the location.

How Long Does the Interruption Coverage Last?

Fortunately for many business owners, interruption insurance is available for the entire period of restoration. This is defined as the length of time necessary for repairing, rebuilding, and replacing any of your property that is damaged or destroyed. It's a good idea to find out exactly what is covered before you talk to the fire restoration professionals.

As you put safety procedures in place and provide training for your employees, don't forget to research interruption insurance in Vancouver, WA. You'll want the peace of mind that comes from knowing your business won't fail when disaster strikes.

Preventative Maintenance Strategies for Commercial Plumbing

12/31/2018 (Permalink)

No one likes having to deal with plumbing problems. They can cause significant damage to your commercial property that can only be fixed by water remediation experts. When you bring in the experts before the problem starts, however, you can prevent most of the common issues property owners in Felida, WA, tend to have. Being proactive can save you a lot of money and a lot of headaches in the long run.

Keeping a Watchful Eye

Some problems cannot be avoided. For example, if there is a water main break, your building will likely sustain some damage no matter how vigilant you are. Most plumbing issues, however, are easily prevented by recognizing and dealing with them as soon as you discover that something is wrong. A few key things to look out for include:

• Signs of leaks, such as bowed walls, standing water or water marks on the ceiling
• Clogged drains, as evidenced by overflow and slow draining sinks
• Low water pressure readings when you test with a pressure gauge

If you notice the signs of potential plumbing problems, contact someone to further assess and fix them immediately. The sooner a problem is fixed, the less damage it will do.

Have Your Plumbing Inspected

Regular inspections are vital for keeping your plumbing system working properly. Certified professionals can find the broken pipe or root invasion that is causing the problem in your building. With frequent inspections, they may even find it before it causes any damage that you would be able to see. Prevention trumps solution every time.

Taking care of a commercial plumbing system is a big responsibility, but preventing plumbing problems are well worth the effort. Have your plumbing professionally inspected before fall and after winter. It’s also a good idea to perform monthly inspections yourself. By being proactive, you can save yourself a lot of time and money.

No, Your Leaky Toilet Is Not Normal

12/24/2018 (Permalink)

Air mover on a water loss in a Vancouver,WA bathroom

To get the most out of your Vancouver, WA, home, you need a functional, attractive and comfortable bathroom. Few things can ruin its condition faster than a leaking toilet. If your commode leaks every time you flush, you may have a bigger problem than you think.

Water Leaks Cause Significant Damage

A bathroom leak is not something you can take lightly. In fact, even a small leak can cause serious damage. If you have a leaky toilet, you may find damage to the following:

• Toilet
  
• Tile
  
• Carpeting
  
• Subfloor
  
• Baseboard
  

Toilet Leaks Are Common

Leaky toilets are a common occurrence. Generally, assigning blame for a leaking toilet is not difficult. In many cases, a dry wax ring is the culprit. To seal properly, rings must remain moist and pliable. As the ring ages, cracks and brittleness can encourage a leak to form. On the other hand, improper installation may be the reason your toilet leaks. Either way, you should not ignore the problem.

Leaks Often Require Remediation

When you have a leak in your bathroom, you must take certain steps to deal with it. While repairing the toilet may stop the leak, it is still possible that you have serious secondary damage. Specifically, you may need to remove and replace damaged fixtures, flooring and other items. You may also need to address mold and mildew growth. Since containing mold requires specific equipment, knowledge and skill, it’s often a good idea to leave the job to a reputable mold remediation service.

If your commode leaks when flushing, you may think a leaking toilet is normal. It isn’t. Your toilet should not spill water onto the floor, but a leak can also cause significant damage. By understanding the typical causes of toilet leaks and knowing how to prevent them, you can keep your bathroom in tip-top shape.

Best Ways To Remove Smoke Odor From Your Home

12/24/2018 (Permalink)

If you have smoke damage in your Hazel Dell, WA home get in contact with a professional cleaning company

A lot can go wrong if a fire starts in your Hazel Dell, WA, home. At the very least, you will deal with inconvenience and hassle. No matter how large or small the fire may be, you’ll probably encounter the need for smoke cleaning. The nasty odor smoke leaves behind can overwhelm anyone and make it difficult to remain in your house. Fortunately, there are some effective methods the professionals use that can help get rid of this nuisance.

Whom Should You Call?

Cleaning up after smoke damage isn’t an ordeal you should tackle alone. There are some outstanding professional cleanup companies that boast the expertise to get your home back in shape. Here are some reasons why trained professionals are your best source of help:

• They have years of experience cleaning up after residential fires.
  
• They have the right equipment and techniques to thoroughly remove traces of smoke.
• They work quickly and efficiently.
  
• They have excellent customer service.
  

Air Filtration Devices

One of the most common ways a professional will help restore your home and rid it of smoke odor is by using air filtration devices. An experienced company will use heavy-duty equipment to remove toxins and other harmful materials from the air in your home. This will give you peace of mind that you can once again breathe clean air and not worry about illness or other health concerns.

Ozone Machines

In small doses, ozone is effective in removing the particles in smoke that cause odor. Only a professional should administer this form of smoke cleaning, as it can be toxic in large amounts. Ozone breaks down the bacteria and other materials so they will no longer smell.

Thermal Foggers

Another way to eliminate unappealing smoke odor is through a thermal fogger. This method is best used in conjunction with other steps such as the use of baking soda. The fogger takes in a deodorizing solution and then blows it out into the affected area.

When you need deep smoke cleaning, get in touch with the pros. A reliable technician will use these steps to help remove terrible odors from your house.

The Right Personal Protective Equipment for Mold

11/28/2018 (Permalink)

Personal protective equipment keeps mold remediation specialists safe as they eradicate mold growth. There are several types of equipment that are commonly used to protect the respiratory system and skin from mold while preventing cross-contamination.

Respirators

Mold calls for the use of a respirator with a rating of N95 or better, particularly if the fungus is toxigenic. Several degrees of respirators are available:

• Basic respirators for non-chemical substances
  
• Premium respirators for cleaning chemicals
  
• Half-face or full-face respirators for severe mold
  

Respirators may be reused if professionals carefully clean this equipment after each work session. Filtration cartridges should be replaced every day.

Coveralls

Tyvec coveralls protect clothing and skin from exposure to mold. Several features distinguish this protective equipment:

• Full-body design
  
• Attached hood and booties
  
• Non-porous material
  

Not every infestation requires the use of coveralls. This protective suit is desirable when dealing with toxigenic mold growth or working in areas with poor ventilation. Workers may also wear long sleeves and pants to protect their arms and legs. Porous clothing should be bagged and discarded at the end of each cleaning sessions. Do not attempt to clean and reuse clothing contaminated with mold. Workers that do not wear full-body coveralls may want to put on shoe covers to avoid spreading spores to unaffected areas of a structure.

Gloves

Gloves are another critical piece of protective equipment. Experts recommend the use of gloves made out of:

• Latex
• Nitrile
• Rubber

Gloves should be thick enough to resist tearing. It is important to dispose of gloves after each work session.

In addition to all of these types of personal equipment, mold remediation professionals may also use containment methods such as plastic sheeting or creating a negative air chamber to prevent cross-contamination. Even though non-professionals can put on personal protective equipment and attempt to remove mold from a commercial building in Salmon Creek,WA, remediation professionals will get the job done quickly and safely.

How To Manage Smoke Odor After a Fire

11/21/2018 (Permalink)

Clean up after a smoke damage in a Hazel Dell,WA home

Managing damage after a fire can be a daunting experience for any business owner in Hazel Dell, WA. Depending on the nature of the fire, water, soot and smoke destruction may all be present. Because miniscule smoke particles can scatter throughout your office, smoke cleaning can be particularly challenging. Fortunately, there are several techniques you can employ to combat the noxious odor.

Contributing Factors

Numerous factors may contribute to the amount of smoke odor present in your office space:

• Magnitude of the inferno
  
• Extent of fire damage
  
• Amount of time blaze burned
  
• Size of the affected area

Regardless of the scope of damage, ridding your building of the unpleasant smoky aroma often requires significant cleanup efforts.

Circulate Air

Circulating fresh air may help alleviate smoke odor intensity. If possible, open windows and use large fans to push smoke-scented air out of your building.

Clean Affected Area

Ridding the affected area of soot residue can also help eliminate smoke damage. You should use a dry sponge, water and mild detergent or a commercial cleaning agent to thoroughly clean walls and other hard surfaces. You should also steam clean or apply deodorizing cleaning products to carpets and upholstered furniture.

Use Odor Absorbing Substances

To further aid smoke cleaning efforts, you can also place activated charcoal or baking soda around your office space. Both products are odor-absorbing substances that may be particularly useful in small spaces.

Clean HVAC Ducts

Smoke particles and soot residue can also infiltrate your building’s HVAC ducts and filters. As part of your fire cleanup efforts, you should change your HVAC filters and complete a thorough air duct cleaning.

A Manageable Problem

Smoke damage is one form of destruction that your business may face after a fire. Although smoke odor may linger after the blaze is extinguished, you can alleviate the problem by completing a thorough soot and smoke cleaning.

The Basics of Sump Pump Maintenance

11/13/2018 (Permalink)

Sump pump maintenance can prevent flooding in a basement or crawlspace in your Salmon Creek, WA home

Sump pumps can prevent water from flooding the basement or crawlspace of a home in Salmon Creek, WA. These pumps must be regularly cleaned and maintained in order to function properly. Learn the basic principles of keeping the sump pump in your home working and ways to ensure that it will operate in an emergency situation without electricity.

Keep the Pump Clean and Functional

Dirt, gravel, and other types of debris may cause blockages that force a pump to work harder to do the same amount of work. Pump maintenance involves regularly cleaning out the

• Bottom grate
• Discharge pipe
• Intake screen
• Pit
• Vent hole

You should also check the operation of the float mechanism. Buildup or malfunctions may result in damage to the pump or an eventual overflow.

Check Power Sources and Alarms

A sump pump should plug into a ground fault circuit interrupter or GFCI outlet. Make sure that

• The outlet is functional
• The power cord is in good condition
• The backup battery is replaced every two to three years

Some pumps have battery-powered water level alarms. If your model features emergency notifications, you should

• Turn on alerts
• Know what alerts mean
• Be able to receive alerts

Newer models may send alerts to a cell phone so that you will receive water level warnings no matter where you are.

Consider Backup Solutions

If the pump in your home does not have a back-up battery, you can rely on an alternative power source such as a

• Car battery
• Deep cycle boat battery
• Generator

You may also want to consider a back-up water-powered pump that is capable of working without a power source.

Cleaning and maintaining a sump pump can prevent flooding in a basement or crawlspace of your home in Salmon Creek, WA. If a pump and backups fail and water levels start to rise, rely on a residential damage mitigation service.

3 Major Causes of Home Fires: Are You at Risk?

10/24/2018 (Permalink)

Electrical fire in Felida,WA

As a Felida,WA, homeowner, you probably count fire prevention as a high priority when it comes to protecting your family and property. Teaching your children fire safety habits, avoiding clutter and storing flammable materials properly can all lower the risk of a home fire. However, since fires often stem from a variety of causes, understanding a few of the most common origins can help you bolster your current fire prevention efforts.

1. Cooking Mishaps

Cooking fires are common and caused almost 50 percent of house fires between 2011 and 2015, according to the National Fire Prevention Association. Grease fires and malfunctioning kitchen equipment can start a home fire, so it is important to know how to put out them out quickly. Snuff grease fires with baking soda or salt and replace worn appliances that spark or break down often.

2. Heat Sources

Candles, electric heaters and warming blankets can all cause fire and injury if they are not used correctly. Space heaters can fall over onto fabrics or spark a fire if they are placed too close to books or other clutter. Check electric blanket cords often for fraying or exposed wires and unplug them when you leave a room.

3. Outdated or Malfunctioning Electrical Outlets

If your home has old electrical outlets that are loose or discolored, they might malfunction or spark unexpectedly and when it comes to fire causes, this can be a major culprit. A fire cleaning and restoration service can help you gauge whether your outlets need to be replaced and which other fire risks might be present in your home.

Preventing a home fire at your Felida,WA, residence can help you protect your family and all you hold dear. Knowing the risks and which might be present in your home could make your prevention tactics even more effective for today and in the future.

Does A Business Need Flood Insurance?

10/19/2018 (Permalink)

Air movers on a flood damage due to storm in a commercial facility in Hazel Dell,WA

Flood insurance is a useful tool to combat the risk of natural disasters, but many business owners do not understand the requirements and basics of these potentially valuable policies. Keep reading for clarification and consideration.

1. Is Insurance Necessary?

While commercial insurance is likely mandatory, coverage for flooding may only be required in some regions of the country. However, just because it is not required does not mean it is not necessary. Only you can be the judge of the necessity of this type of insurance. If your business is located in a low-lying area or an area prone to even small floods, it may be a nice addition to your policy.

2. Does Insurance Protect Against Losses?

Flood insurance may protect against losses caused by flooding. However, there may be specific requirements for that coverage to kick in. For instance, your flood policy may make a stipulation that the flooding is caused by a natural disaster, like the overflowing of lakes, rivers or streams. Some plans may require an overflow to be a certain size before being labeled a flood. For example, many policies agree that water must cover a minimum of 2 acres or affect a minimum of 2 properties before being defined as a flood.

3. Does Insurance Cover Landscaping and Exterior Property Damage?

No, most flood policies do not cover damage done to the exterior of a property, including landscaping and septic systems. Additionally, business interruptions will likely not be covered by this type of policy. There are policies for business interruption as well as additional endorsements that can expand coverage to things like vehicles.

4. Does Insurance Cover Restoration?

Yes, if you have flood coverage, most policies will cover the costs of business restoration. While each policy is different, most will require that you receive a minimum of 3 estimates from restoration companies in the Hazel Dell,WA, area.

While every municipality does not necessarily mandate flood insurance, it may be beneficial for business owners. Ensuring that your property is protected against every potential risk is a way to preserve and maintain operations. Right, not every business needs flood protection, but it may be worth considering.

Prevent Water Damage by Caring for Key Home Systems

10/8/2018 (Permalink)

Home water leak in Grove,WA

When you get water in home building materials, the damage is unavoidable and costly. Most materials swell or breakdown, and mold can become a secondary problem if water is not dried thoroughly. While water damage is a common problem that many homeowners experience, most of it is preventable. Here are some key systems, in and out of your home, to check right now to reduce your chance of water damage:

Pipes and Plumbing.

Inspect pipes, hoses and connections in your search for drips and leaks since even the tiniest of these can develop into a significant pipe cleanup job. Sometimes you may not see leaking water, so you need to look for clues: rust, mold, stains, and damaged materials that peel or buckle.

Roof and Water Drainage

Check inside your attic and look for stains in the ceiling for signs of rain water in the home already. Check outside, during or after rain, to make sure gutters and downspouts flow freely. If you see areas that pool around your foundation, consider lengthening the end of your downspouts, adding French drains or grading the land away from your house.

Basement Pump System

Whether you have a storm or a broken pipe, the first line of defense in the basement is the sump pump. Clear debris from the pump so that it is ready for action. Periodically check your sump pump, by adding a little water to the sump pit, to make sure it works.

Septic Tank

You may think your tank doesn’t need pumped because you never have problems, but all that wonderful microbial digestion happening inside your tank still results in a byproduct of sludge that takes up valuable capacity and must be removed with periodic pumping. Check with your local extension in Grove, WA, for recommendations on septic pumping based on the size of your home and number of occupants.

Make flood water in the home an unlikely problem by routinely inspecting key home systems, and by doing maintenance routinely. You know you can count on professionals, day or night, to minimize damage by removing water fast.

Proactive Wild Land Fire Information

9/27/2018 (Permalink)

Even though our local home town may not be at immediate risk of wild land fires, we do live in a region of strong possibilities.

In the teachings of the American Red Cross, wild land fires are the number one most likely disaster concern in our territory. Wild land fires can easily reach structures if in the path of the fire line. 

The best way to counter act that possibility is to prepare your surroundings and heed the warnings of the local media. Be aware of the different types of warnings. 

Take a moment to read and follow the advice below. 

• Clear leaves and other debris from gutters, eaves, porches and decks. This prevents embers from igniting your home.
• Remove dead vegetation and other items from under your deck or porch, and within 10 feet of the house. Learn more about the basics of defensible space on the Firewise website. 

If any type of fire disaster has affected your life, home or business, please call us. 

SERVPRO of W. Vancouver/Clark Co. 360-254-0049

More tips on how to avoid a wildfire.

9/27/2018 (Permalink)

Part 2 of keeping your home safe during the wildfire season.

• Screen or box-in areas below patios and decks with wire mesh to prevent debris and combustible materials from accumulating.
• Remove flammable materials (firewood stacks, propane tanks) within 30 feet of your house, deck or porch. 
• Wildfire can spread to tree tops. Prune trees so the lowest branches are 6 to 10 feet from the ground. 
• Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.
• Don't let debris and lawn cuttings linger. Dispose of these items quickly to reduce fuel for for fire.
• Inspect shingles or roof tiles. Replace those that are loose or missing to prevent ember penetration. 
• Cover exterior attic vents with metal wire mesh no longer than 1/8 inch to prevent sparks from entering the home.
• Enclose under-eave and soffit vents or screens with metal mesh to prevent ember entry.

Remember to give us a call if your home or business is covered in smoke or soot after a wildfire.

SERVPRO of W. Vancouver/Clark Co. 360-254-0049

Prevention of Mold issues

9/27/2018 (Permalink)

Effective prevention of mold problems information:

The primary physical damage from water or moisture usually includes wet floorings, walls, ceilings, and furnishings. Secondary damage to other furnishings and structural components can result from indoor humidity or molds that may developed as a result of improper drying. If water and moisture problems are not addressed promptly, molds and other microbes can begin to grow. These microorganisms can feed on a variety of materials including wood, paper, paint, adhesives, and backing materials.

Proper, prompt water mitigation is essential in preventing mold and additional damage from a water loss.  So if the unthinkable happens, please call SERVPRO @ 360-254-0049 so we can turn your tramatic "before" into a "happily ever after" ... "Like it never even happened."

SERVPRO W. Vancouver/Clark Co.

3 Maintenance Tips To Avoid an Expensive Pipe Break

9/26/2018 (Permalink)

Broken pipe in a Felida, WA shop

Making a business claim in Felida, WA, as a result of water damage is often an unpleasant experience. There are various steps you can take as a business owner or manager to maintain your pipes and decrease the likelihood of a pipe break.

1. Monitor Your Bills

Although pipe breaks can occur suddenly, there are often signs that a pipe is damaged before the pipe breaks entirely. Pipe leaks can be a sign that your pipes aren’t working properly, and knowing the cost of your business’s average water bill can help you catch a leaky pipe before it creates too much damage. Keeping a check on your water bills could save you from having to make a business claim at a later date.

2. Be Proactive

Pipes often burst if the temperature drops too low. One of the best ways to prevent your building’s pipes from breaking is to keep your building well above freezing, regardless of whether or not the building is occupied. Make sure you also inspect your pipes frequently to ensure that there are no hidden issues. Being proactive can help your business avoid having issues with pipes.

3. Have a Plan

Even with preventative measures in place, it’s still possible that your business may experience a pipe break. In the event that a pipe does break, it’s essential to know the safest and quickest way to shut off the water in your building. It’s also recommended that you tell others how to shut the water off in your building in the event that damage from water occurs when you’re not present. Shutting off the water in your building can prevent excessive damage and can ultimately save you time and money.

To avoid making a business claim due to water damage, there are various measures you can take to protect your building. By taking these steps and working with a team of experts to keep your pipes well-maintained, you’ll be less likely to experience damage from broken pipes in your building.

What Do You Need To Know About Cleaning Belongings After Flooding?

9/19/2018 (Permalink)

Roof damage after wind storm in Hazel Dell, WA

After a storm passes through Hazel Dell, WA, you may need to make some repairs to your house. This is especially true if the bad weather caused water to fill your space. However, repairing the structure of your house isn't all you'll have to do. You will have to start a content cleaning procedure if you want to repair and keep any of your possessions. Your residential storm remediation team can help with this task. You can also check out the following three tips for even more help through this unexpected situation.

1. Not everything can be saved. While you may want to keep as much as possible, some items cannot be saved after they are affected by a flood. The waters brought into your home may include contaminants that leave your belongings beyond repair. Even if the water that filled your house came from a clean water source, porous items may be too waterlogged to get properly cleaned. You will have better luck cleaning nonporous belongings.
2. Electronics require special consideration. Before you try to power on your computer or television, you need to make sure it is ready to get used again. If you do not properly clean electronics after they are filled with black water, you may end up doing even more damage to the device. Most electronics need to be cleaned by a specialist.
3. The dry-out process is important. Not only do you want to make sure all of your possessions are properly cleaned, but you also have to take the time to dry everything out. If you undertake content cleaning, but forgot the proper drying out procedures, you may introduce mold spores and other contaminants back into your house.

When your home is flooded by storm waters, you may have a wide range of repairs to make to your house. If any of your belongings are affected, you may also have to do some content cleaning to get your Hazel Dell, WA, house back to normal

How To Know If You Have Mold Coverage

9/12/2018 (Permalink)

Mold remediation in Vancouver, WA

How To Know If You Have Mold Coverage

If you rent your home in Vancouver, WA, sometimes the lines between the damages the property owner's insurance and the problems your own rental insurance covers get blurred. When it comes to mold damage, the responsibility for remediation services can be determined by answering a few key questions. 

1. Did you know about it? Insurance companies expect their policyholders to be observant and responsible. If you know about a mold problem and you let it get out of hand, the insurance company is probably not going to cover the cost of mold removal. If, on the other hand, there is no way you could know that the damage exists, the expenses are likely to be covered by either the owner's property policy or your rental insurance.

2. Did you do something about it? The next step after knowledge is action. If you know there is a problem, and you do not report it or do nothing to fix it, you are going to have a hard time convincing your insurance company that you deserve compensation for the repairs. If, however, you reported the problem as soon as you discovered it, your agent is more likely to be willing to work with you to see if you can get money to pay for remediation.

3. Does your policy specifically mention mold? Most renters' insurance policies typically cover only the policyholder's belongings. The mold on the wall caused by high humidity, therefore, probably falls under your landlord's responsibility and thus his or her insurance. If the property owner doesn't fix the problem, however, you may be at a disadvantage. This is a time when it's good to have a specific mold clause in your policy to cover you in circumstances where the property owner refuses to do so.

In general, damage to your personal items is your responsibility, while damage to the building falls under the property owner's tasks. It's important to know what is and is not covered by your policy.

Important Watertight Features of Your Building

8/21/2018 (Permalink)

Air mover on a commercial storm damage in Cherry Grove,CA

If you expect your Cherry Grove, WA, building to keep water out during a storm, you need to make sure it is watertight. A leaky roof, for example, can lead to rain damage even in the mildest of storms. As you try to figure out how to keep water out of your commercial property, you need to think about the watertight elements, including the following:

• Roofing
• Siding
• Windows

Checking out these features before the stormy season can help you reduce the need for a commercial restoration specialist.

Roofing

This system acts as the top layer of your building envelope. Not only do the shingles play a role in keeping moisture from seeping into your building, but so does the underlayment, edging and roof deck. You need to make sure every component of your roof is in top shape to ensure your property is at its best.

Siding

The siding and sheathing work together to create a watertight barrier around the sides of your building. Cracked or warped siding could allow rain damage to affect your property. Even a loose board could spell disaster if the wind gets strong enough to rip it off.

Windows

The doors and windows of your property act as a vulnerable point. Rain may be able to pool along the frames of the fixtures if they are not properly installed. When water seeps through the frames, you may end up with black mold growth in places you don't want it. Before a storm hits, you need to check each window and door to make sure the weather stripping is in good condition. You could also check the panes and jambs for signs of defect.

The building envelope helps keep the rain damage to a minimum. If any part of this system is damaged or missing, you may end up with a lot of water in your space after any storm. It may be beneficial to hire a professional inspector.

Fixing Your Roof After Fire Damage: Three Helpful Tips

8/19/2018 (Permalink)

Electrical fire damage in a Ridgefield, WA home

If your Ridgefield, WA, business has recently suffered damage from a fire, there’s a good chance that your roof was affected. Approaching your roof repair in the best way is a crucial step in the fire cleanup process. Here are three tips that you can take to make the process easier on yourself.

1. Take Advantage of Tarp Services

Placing a temporary tarp on your roof is an excellent way to help keep the elements out of your property after a commercial fire. Take advantage of tarp services from fire damage companies who can install a high-quality tarp for you while you make repair plans.

2. Stay Away If the Building Is Unsafe

This may not seem like a typical repair tip, but you will be of no use in the fire cleanup process if you are injured by hazards present in a building that has not been cleared for reentry by the fire department. In some cases, flames can even build back up at the sight of a former fire. If you are not supposed to be on the property, stay away until the coast is clear.

3. Research Repair Companies

Make sure that the company making roof repairs knows what they are doing. Fire damage can range from holes cut by firefighters to help them during the fire process to destruction caused by the smoke and flames. In some cases a fire restoration company may be able to fix the damage, as well.

Fire cleanup is going to be an emotional process for you, especially when you have to think about the ways that any fire damage is affecting your business. Having a plan in place and using your best judgment where safety and repair decisions are concerned are important in order to get your roof fixed as soon as possible and get your employees back to work.

3 Types of Contaminated Water

8/14/2018 (Permalink)

Water loss on a bathroom in a Felida, WA home

Water damages are a frustrating and time-consuming problem. When you take into account the risks associated with contaminated water and the possibility of secondary water damage, the entire situation can be very overwhelming. It's important that you identify the type of water you're dealing with before you decide to handle any repairs on your own. Sewer backups, for example, contain black water and should only be addressed by a Felida, WA, professional.

1. Clean Water

Category 1 water is safe to handle. During a flooding situation, clean water may come from a leaky faucet or a break somewhere in the supply line. Unfortunately, if the situation isn't resolved, clean water can become contaminated and turn into category 2 or 3 water. Work quickly to thoroughly clean up and dry out your home when it is affected by clean water.

2. Gray Water

This contaminated water may cause trouble, but isn't as hazardous as black water, unless left untreated. It may carry viruses, bacteria, or urine, but it doesn't contain any feces. Overflowing toilets, dishwashers, and washing machines are some sources of gray water. Depending on what's in the water, it may be safe for you to handle this type of flooding on your own. If you aren't sure, contact a water damage specialist.

3. Black Water

The most serious of the three categories of contaminated water is black water. This type of contamination often contains untreated sewage, bacteria and viruses, chemicals, and microbial growth. Any contact with this type of water could lead to severe, lasting damages. Any water entering your home from the sewer system or from outside your home should be treated as black water.

Water damage is assessed to ensure the well-being of your family and home. Work closely with professionals who have the right training and equipment to deal with a flooding situation. You'll have lasting peace of mind, knowing that flooding has been dealt with appropriately.

4 Steps To Take When You Find Mold in Your Rented Space

7/24/2018 (Permalink)

Once the landlord is alerted to the mold contamination problem, mold cleanup professionals will arrive to complete testing and provide remediation.

There are few things that can throw panic into your day like finding mold in your Vancouver, WA, building. Evidence of mold colonies encroaching into your space is frustrating to you and the property owner. The key to resolving this problem efficiently and effectively is taking quick action.

1. Notify Your Landlord Immediately

Does your landlord respond best to a phone call or a text? Do you need to contact the property owner through the mail? Choose the method of contact that is sure to get the quickest response. After making contact, be sure to keep a paper record of your interactions. The landlord may be responsible for mold cleanup but could claim not to have known about the problem. Your paper trail protects you from becoming responsible.

2. Take Pictures of the Mold

A photographic record is beneficial for several reasons, such as giving your landlord important information to share with the insurance company and providing valuable information for remediation experts. The photos could also be included in your record of the situation. However, be careful not to disturb the area to avoid releasing any mold spores.

3. Prevent Further Growth or Spreading

One of the best ways to prevent mold colonies from developing is to quickly clean up water damage as soon as it occurs. Whether you found a leak around a toilet or a window swamp cooler has been dripping, you need to alert the property owner and take all necessary steps to correct the water damage. Your quick response will limit the amount of mold cleanup you have to do.

4. Stay Out of the Area During Testing

Once the landlord is alerted to the mold contamination problem, mold cleanup professionals will arrive to complete testing and provide remediation. The testing provides direction for remediation efforts. Once Vancouver, WA, professionals have completed their work, you can confidently return to your day-to-day activities. For more information, visit http://www.SERVPROwvancouverclarkco.com/. 

Avoiding Fires While Grilling

7/24/2018 (Permalink)

Cooking outdoors for friends and family is a special treat.

People in Vancouver, WA, and all over the country enjoy a good barbecue, and frankly, what’s not to love? Besides the traditional hamburgers, hot dogs, chicken, ribs and steak, veggies, fruits, and even pizza have found their way to flame cooking. By following some simple tips, you can stay safe and avoid the inconvenience of a grill fire.

Tips for Safe Charcoal Grilling

A bbq fire that gets out of control could cause damage to a home by engulfing flammable materials near the grill. In that case, there are professionals who stand ready to help with the remediation of bbq smoke damage to your home. However, grilling with charcoal or propane gas without drama is easy to do if you heed the following safety tips.

• All grills must be used only outdoors and be constantly attended.
• Place the grill away from the house, railings, or overhanging vegetation or structures.
• Keep children and pets away from hot grills.
• Grills must be kept clean; remove all fats and grease to avoid a grill fire.
• Neither charcoal lighter fluid nor matches should be kept near a grill in use.
• Wait until coals have completely cooled before disposing of them in a metal container.

Tips for Safe Gas Grilling

Inspecting the tank, hoses, connections and the grill itself for leaks should be routine. To check any of these areas for leaks, before grilling apply a light solution of soap and water to connections and check for bubbles. If bubbles are seen, tighten connections and recheck. If the bubbling persists, have the grill serviced by a professional. If a leak is detected while grilling, turn off the tank and burners. If the smell of gas persists, call the fire department without delay.

Cooking outdoors for friends and family is a special treat. Eliminating the risk of a grill fire will make your next barbecue safe and enjoyable. For more information, visit http://www.SERVPROwvancouverclarkco.com/. 

Making a Flood Damage Claim

7/24/2018 (Permalink)

Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event.

In the event that you have to make a flood claim in Vancouver, WA, following a storm, knowing how the process works will make a challenging situation a bit easier to endure. It is in your best interest to move quickly to contact your insurance adjuster, particularly when damage is widespread throughout your locality.

Begin Remediation Immediately

After you have notified your insurance company that your home has sustained flood damage, get to work right away on your own or by engaging the services of professionals to address it. Mold can begin to grow within 24 to 48 hours after inundation, so your adjuster will understand the need to move quickly.

• Take lots of digital photos and videos to document the damage to your home and property.
• Remove, but do not yet discard, materials that cannot be salvaged.
• Remove excess water by pumping, mopping and blotting to prevent further harm to your home.
• Get the air circulating with fans and air conditioners, and as a last step, dehumidifiers.
• Be sure to inspect, and work to dry, hidden areas where mold can grow.
• Begin the cleaning process for belongings that can be salvaged.
• Compile a list of losses and include any receipts you have retained. Your credit card history can be useful for the task of filing out an accurate flood claim.
• Keep receipts for any purchases of goods or services related to the flood.
• Sign the proof of loss statement that your adjuster produces. Additions can be made if necessary for the insurance claim.

It is important to understand that both the restoration of your home and the settlement of your insurance claim will be processes that require time, effort and patience.

Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event. Accurate documentation is the key to fair compensation. For more information, visit http://www.SERVPROwvancouverclarkco.com/.

Cooking Safely to Avoid Fire and Smoke Damage

6/29/2018 (Permalink)

Cooking fires in Vancouver

Cooking fires are the leading cause home fires and fire-related injuries in the US. Fire Departments respond to an estimated 156,600 home structure fires every year and 2 out of 5 cooking related.

More that $853 Million in property damages each year are fires as a result of cooking.

Thousand of cooking related fire injuries are reported every year. SERVPRO offers you these safety tips to ensure your safety and your homes safety.

1. Don't ever wear loose clothing while cooking
2. Never leave cooking food unattended
3. Check food regularly and never leave the house
4. Keep children away from the cooking area
5. Keep any flammables far away from the cooking area
6. Clean cooking area often to prevent grease buildup
7. Purchase a Fire extinguisher and be properly trained
8. Always check the kitchen before going to bed
9. Make sure smoke alarms are installed on each level of the home and outside all sleeping areas.

Prevention of Mold Issues

6/29/2018 (Permalink)

Nobody wants to come across this in their home or office, contact your SERVPRO of Vancouver & Clark Co. experts today! (360) 254-0049

Effective prevention of mold problems information:

The primary physical damage from water or moisture usually includes wet floorings, walls, ceilings, and furnishings.  Secondary damage to other furnishings and structural components can result from indoor humidity or molds that may developed as a result of improper drying.  If water and moisture problems are not addressed promptly, molds and other microbes can begin to grow. These microorganisms can feed on a variety of materials including wood, paper, paint, adhesives, and backing materials.  Proper, prompt water mitigation is essential in preventing mold and additional damage from a water loss.  So if the unthinkable happens, please call SERVPRO @ 360-254-0049 so we can turn your tramatic "before" into a "happily ever after" ... "Like it never even happened."

SERVPRO W. Vancouver/Clark Co.

Inspect and Respect Your Bathroom Supply Lines

6/21/2018 (Permalink)

Warranties are there to cover any water supply line leak.

A leak in any plumbing connections to your bathroom in Vancouver, WA, is worrisome. Supply line damage is often a source of flooding and costly repairs if untreated. To be proactive, it is beneficial for homeowners to know what to check and when to replace a supply line.

Know the Different Types of Warranties

Knowing what type of supply line is in your bathroom allows you to understand what warranty is offered if you find any damage. Most pipes have typical warranties depending on their material and the specific manufacturer:

• Plastic: five to eight years
• Copper: fifty years
• Steel braided: lifetime

Check the Valve Nut of the Supply Line

It’s important to identify exactly where the water is coming from. In the case of a toilet or sink leak, there are a few locations of where potential failure can happen. This involves checking if the connections are snug.

The nut holding the supply line to the valve may be loose and need tightening. If you find the nut is broken, it was probably overtightened and now needs replacement. If the bathroom leak doesn’t stop after tightening, you probably have supply line damage that requires a new line.

Evaluate the Water Line Valve Connection

After checking the smaller nut, there is a larger one to also tighten and check. While working on this one, water must be turned off to the bathroom to prevent flooding.

If the connection is threaded, the supply line needs to be removed before working on it. Using pliers and a wrench, the valve should be secured as gently as possible. The water should be turned back on and checked for leaks. If the leaking stops, reattach the supply line if it was removed.

Seek Help If the Leaking Won’t Stop

Warranties are there to cover any water supply line leak. It’s advised to check with the manufacturer of the connector for warranty details and reach out to your insurance for repairs or replacement. Damage caused by supply line damage, while unfortunate, can be offset by industry-standard procedures used by an expert bathroom water damage cleanup crew. Regardless of how far the water gets, it can be remedied. For more information, visit http://www.SERVPROwvancouverclarkco.com/.

What You Need To Know About Category Two Water Damage

6/19/2018 (Permalink)

If you hear that you have category two water in your commercial building, you need to know that there may be some contamination.

Not all commercial flooding is the same. Typically, your water damage will fall into one of three categories.

• Clean: Category One
• Gray: Category Two
• Black: Category Three

Most people can easily understand categories one and three. Clean water is not contaminated and comes from a broken pipe that carried fresh water. Black water is highly contaminated and often comes from sewer lines. Category two falls somewhere in the middle. Here's what you need to know about this type of flooding.

Picks Up Contaminants

When a water pipe repair flood fits into this category, the water was able to pick up contaminants. This can happen when a pipe bursts on the second floor of your commercial building in Vancouver, WA. Even thought the water starts on the second floor, it often travels through drywall, flooring and other materials to reach the first floor and basement. As the water travels through these sources, it may pick up bacteria, viruses and other contaminants.

Sits Too Long

Clean water that is allowed to sit for long periods of time before the remediation is started can turn into category two. Mold spores may enter the water from the air or the liquid may leach contaminants from its surroundings. If you have a flooded building, you need to call in a commercial restoration team quickly to avoid this change.

Comes From Contaminated Source

Sometimes the water itself is contaminated when it enters your building. If you're not dealing with a water pipe repair, but instead have a dishwasher or washing machine overflow, the water could already be contaminated. Some toilet overflow may also fit into this category so long as no feces is in the flow.

If you hear that you have category two water in your commercial building, you need to know that there may be some contamination. Responding quickly to a water pipe repair can help you solve the problem and may even reduce your chances of dealing with unsavory contaminants. For more information, visit http://www.SERVPROwvancouverclarkco.com.

Your Rights as a Tenant Post-Flood

6/13/2018 (Permalink)

For the most part, tenant and landlord responsibilities are pretty straight-forward. Landlords are responsible for major renovations and repairs, while tenants are responsible for day-to-day maintenance and upkeep, including cleaning and lawncare. However, some tenants still want to know if they're responsible for flood damage. In short, the answer is no, tenants are not responsible for flood damage. However, that does not mean tenants should negate renter's insurance.

Your landlord's flood insurance coverage covers the cost of flood remediation to the building and that's about it. If your personal property was damaged and if you do not have a renter's policy, you will not be able to recover the value of damaged items. Moreover, most renter insurance policies cover the cost of temporary housing and day-to-day living expenses in the event that a covered party is forced out of his or her rental home or unit. That said, you don't need to rely on insurance to help compensate for your losses.

Considerations To Make After a Flood

Though renter's insurance can come in handy post flood, it's not your only protection as a tenant. There are laws in place that protect tenants' rights after major events, both natural and preventable. Some of those laws may be of some use to you after a Vancouver, WA, flood:

• If you have to relocate because of damages caused by a flood or other disaster, you do not have to pay rent during the restoration period, and the landlord cannot find a new tenant in the meantime.
• You can terminate the lease at any time if you are forced to relocate due to a flood or other event.
• If the damage does not justify relocation but does pose an inconvenience, you may demand an adjustment of your rent.

Keep in mind that your renter's insurance policy does come with limits, and that flood damage will not be covered unless your policy specifically includes home flood coverage. Regardless of how the event occurred, tenants should always report an event to both their landlords and insurance companies. For more information, visit http://www.SERVPROwvancouverclarkco.com/.

Hidden Water In Vancouver

5/31/2018 (Permalink)

Here to Help.

It's the water that you don't see after a leak that causes the most problems. 

It could contain bacteria, mold and other unseen damage. Before you risk further damaging the value of your facility or home by attempting to independently clean up the mess, call the SERVPRO professionals to ensure all aspects of your water damage are addressed properly. ensuring that further damage is not caused from hesitating to take action. SERVPRO professionals are trained to clean and restore your facility or home by identifying the water source, measuring the temperature and humidity for drying analysis, surveying the extent of the damage, performing emergency extractions, applying necessary treatments, utilize drying equipment and monitor drying, and disposing of all refuse.. We work closely with most all insurance carriers making the process run smoothly. "Like it never even happened." 

Please call SERVPRO of W. Vancouver/Clark Co. as soon as possible 24 hours a day 7 days a week service and response.

Why Having Renters Insurance Is a MUST!

5/31/2018 (Permalink)

Home disasters are hard enough already, you don't have to go through this alone, we are here to help 24/7!

One of the most common mistakes that tenants make is assuming that their landlord’s insurance will cover their belongings in the event of loss or damage. In addition, tenants may think that renters’ insurance is too expensive. However, the common myths associated with renters’ insurance that keep tenants from purchasing it can end up costing much more in the long run.

Importance of Renters’ Insurance

It’s imperative to always read the fine print in your lease. You may assume that your landlord is liable for damages caused by leaky roofs or broken appliances, but there could be a clause in your lease that negates landlord liability, such as for theft, or injuries to a guest visiting your apartment. Also, your lease may require you to obtain renters’ insurance, especially if you live in an expensive apartment. Regardless of whether or not it’s required, here are some common situations when renters’ insurance can really come in handy. According to Effective Coverage renters insurance in Washington costs around $15.00 a month for most people. That's basic coverage of $10,000 of personal property and $100,000 of liability. "Only 37 percent of renters have renters insurance whereas 95 percent of homeowners have a homeowners insurance policy, according to a 2014 I.I.I. poll conducted by ORC International." - Insurance Information Institute

Natural Disasters

If your rental home and property is damaged because of a natural disaster, such as wildfire, hail, or tornado, the landlord may or may not repair the home damages, but your personal property usually isn’t covered. Renters’ insurance will protect you in the event that a natural disaster occurs, but keep in mind that a few natural disaster coverage options are considered “riders,” which means they are add-on coverage, such as earthquakes, volcanic eruptions, floods, and hurricanes.

Unnatural Fires of Short-Circuit Damage

Fires due to electrical issues and short circuit damage may or may not be covered by your landlord. In most cases, it will depend upon the fine print in your lease. If it’s not covered by your landlord, you’ll be liable for smoke and fire damage not only to your own belongings, but to the property as well. If you live in a multi-dwelling building and the fire spreads to other tenants’ apartments, you could be liable for damages to their belongings as well any property damage to their dwelling.

For questions regarding renters insurance, or to schedule an inspection contact SERVPRO of W. Vancouver Clark Co. @ (360) 695-4418

Wiki Water Damage Information

5/31/2018 (Permalink)

Water Damage Extraction

Did you know that drywall exposed to standing water can wick up the wall at a rate of one inch per hour for the first 24 hours? 

If untouched for a few days it will eventually make it all the way up to the seam at the four foot mark of the wall. This has the potential to create serious problems.  Extracting standing water immediately stops the wicking and can reduce your drying time by more than a day.

It is 1,200 times easier to physically remove water than it is to evaporate it! This is why thorough professional extraction is the best approach and can reduce drying time and reduce further mitigation damages.  Why take the risk? 

Let the professional access the situation and begin the process. We work closely with most Insurance Carriers for your protection.

Call a SERVPRO franchise professional and let us make it..."Like it never even happened."

SERVPRO of W. Vancouver/ Clark Co. @ 360-254-0049

Prepare Your Home

5/31/2018 (Permalink)

Call SERVPRO of W. Vancouver/Clark County today and let us help you put an Emergency Ready Plan (ERP) in place for your home or business!

There are simple things you can do to minimize the impact of storms on your home and surrounding property, as shown in the following emergency planning checklist:

General home maintenance

• Check your roof regularly to make sure it’s in good condition
• Keep gutters, downpipes and drains clear
• Remove tree branches that are close to your house
• Fix any corrosion, loose fittings and rotting or termite-affected timber
• Secure loose items around your property

General home safety preparations

• Ensure your home, contents and car insurance is adequate and current
• Identify the safest room in which to shelter during a storm
• Learn how to safely turn off your power, water and gas
• Keep water containers, a camping stove and fuel safely on-hand

If you live in a flood-prone area

• Store poisons and garden chemicals well above ground level
• Identify indoor items you’ll need to raise or empty if flood threatens
• Relocate power points well above previous flood levels

Contact SERVPRO of W. Vancouver/Clark Co. TODAY to help be prepared.

(360)-254-0049

What Can Be Included on a Fire Claim?

5/17/2018 (Permalink)

Fire damage is not solely caused by the flames that rip through your commercial building.

If a fire breaks out in your Vancouver, WA, commercial building, the come back process can be difficult. Assessing the fire damage may overwhelm and confuse you. Some of the damage you found in your building couldn't possibly have been caused by the fire, so you may not know whether it can be included on your claim. Can your water-logged carpets be included on your insurance claim? As you try to figure out what counts as damage done by the fire, you need to remember the following:

• Flames affect structure, furnishings and equipment.
• Fire suppression causes water damage.
• Fire produces smoke and soot, which cause their own damage.

When you make your claim, you don't have to limit it to the damage done directly by the flames. Your fire restoration team may be able to help you better understand what you can include on your insurance claim.

Fire Damage

One of the main things your insurance adjuster will look for as he or she goes through your property is damage caused directly by the fire. This can include charred furniture, burnt walls and melted roof materials.

Fire Suppression Damage

Putting out a fire can cause damage too. Firefighters may have to add ventilation to your building to dampen and control the flames. This could mean breaking windows or cutting a hole in the roof. Suppression also requires lots of water, which means some of your building could be flooded or water logged.

Smoke Damage

Part of fire mitigation is taking care of the smoke stains and odor left after the flames are put out. Smoke often affects electronic devices, clothing, carpets, walls and ceilings. You may be able to include the cleaning and restoration costs on your claim.

Fire damage is not solely caused by the flames that rip through your commercial building. Instead, this damage can also be done by the byproducts of the flames and the tools used to stop the spreading of the fire. For more information, visit http://www.SERVPROwvancouverclarkco.com/.

How To Stop Mold From Coming Back

5/16/2018 (Permalink)

When you hire a mold expert in Vancouver, WA, they will do more than remove black mold from your home.

If you have a patch of black mold that keeps growing back after you scrub it off, you may be wondering what you’re doing wrong. It can be even more frustrating if you’ve hired someone to handle the mold cleanup for you and it still grows back. The fact is, if you have a reoccurring mold problem, you have a problem with too much moisture in the affected area. An experienced mold remediation expert in Vancouver, WA, should be able to help you pinpoint the source of your moisture problem so that you can put an end to it.

Why and Where Mold Thrives

Mold releases spores, which are like tiny seeds that get carried from place to place by the wind. Mold spores can be found everywhere, outside and inside, so it’s impossible to completely remove all mold from your home. However, if spores don’t find the right growing conditions, they never grow into a visible mold colony. The key to keeping your home free from black mold is to make sure you don’t create the ideal conditions for it to grow.

Because spores are everywhere, mold only needs moisture and nutrition to grow. Most mold species can get nutrition from almost anything, including the paper in your drywall and the dust in the corners of your home. That means any area that is consistently damp is likely to grow mold. The most common sources of chronic moisture problems are the following.
• Poor ventilation
• Condensation
• Leaking roofs and windows
• Broken supply lines
• Leaking water pipes
Get Rid of Mold Forever

When you hire a mold expert in Vancouver, WA, they will do more than remove black mold from your home. They’ll also help you make sure it doesn’t return. With the use of hydrometers and infrared light, they can locate the hidden sources of moisture responsible for your mold problem. They also know how to open up walls to get at leaking pipes without doing unnecessary damage. Once you repair, replace or remove the source of dampness in your home, the mold won’t return. For more information, visit http://www.SERVPROwvancouverclarkco.com/.

3 Tips for Planning a Fire Escape Route for Your Home

5/10/2018 (Permalink)

Creating a fire escape plan for your Vancouver, WA, home can protect your family from imminent danger in case the worst should happen.

If a fire were to break out in your Vancouver, WA, home, getting yourself and your family to safety would probably be your top priority. Since fires can happen unexpectedly, having a pre-planned fire escape plan is a wise idea and may help every member of your family get out of the house quickly. If you are ready to create this type of safety plan, there are a few tips you can keep in mind to make it efficient, effective and simple.

1. Plan With the Family

Creating an emergency escape plan with your family present can ensure that everyone living in your home is prepared in case of a fire emergency. Gather everyone together when you have at least an hour to discuss a plan and allow everyone to contribute their ideas. When everyone is prepared and aware of the escape route, this can increase the chances of preventing a disaster if a fire breaks out.

2. Plan More Than One Route

According to the American Red Cross, you have about two minutes to escape your home once a fire starts. If the fire starts near where you have planned to exit or it spreads there, this can cause you to become trapped. To prevent this, you might want to add more than one egress to your fire escape plan. Consider both a front and back entrance escape, either a door or a window, that your family can use if the other is blocked by flames.

3. Have Your Home Inspected for Fire Hazards

While having an escape plan is wise, having your home professionally inspected for potential hazards can reduce the chances of you ever needing it. Have a fire damage and restoration company look over your home and ask their techs for advice about what you can do to make it less prone to fires.

Creating a fire escape plan for your Vancouver, WA, home can protect your family from imminent danger in case the worst should happen. Take time to create and test your plan to give yourself as much peace of mind as possible.  For more information, visit http://www.SERVPROwvancouverclarkco.com/.

Water Damage Prevention

5/1/2018 (Permalink)

We can help! Call SERVPRO of W. Vancouver & Clark Co. today! (360) 254-0049

Burst Pipes in the water system is one of the most common plumbing problems both in the home and the public system. Several things can cause Burst Pipes, the main one been freezing conditions.

The pipe can be put under a great pressure through the system and any fault in the piping will be exposed over time and broken down. The effects of burst pipes can be dramatic and devastating all at the same time. A burst pipe on the main system can cause damage to property, put people out of homes and even close an entire area of a town and roads for a number of days. This can leave people without water and even homes for days.

We have integrated such complicated plumbing systems in our homes such as waste disposals, boilers and even garden features. Burst pipes within the home is simply the worst thing that can happen to your plumbing system. It is not the cost of the repair of the pipe or even the loss of the water whilst it is fixed, but the sheer amount and cost of the damage water can do.

If a pipe bursts in the ceiling or floor it can be some time before you notice and all too often the first you know is when the bulge appears or the water flows in a torrent.

The potential water loss from burst pipes in your house can be as much as 400 litres, that’s 2 full baths an hour. This means if you were away for a full day you could have up to 9,600 litres of water or 48 full baths of water in your house from burst pipes. If you were away for the week you could lose 47,200 litres of water in that week. The amount of litres lost is the equivalent to 336 full baths of water running through your house. 

If you do occur a water leak in your home or business call  SERVPRO of W. Vancouver / Clark Co. immediately! (360) 254-0049

Preventing Burst Pipes in your Business

5/1/2018 (Permalink)

Burst pipes can be devastating, so anything you can do to minimise the risk of a Burst Pipe happening in your business. As with most systems and parts of your office building prevention is by far the best solution, below we have highlighted several key things you can do to.

Ensure that any outside taps and piping including drain pipes for heating or overflow pipes are insulated. You can use insulating lagging or foam to do this but make sure you do not leave any joints, bends or taps exposed. For outside taps fitted covers are available.

Any piping that are in unheated areas such as dropped ceilings, basements and garages all need to be lagged with good quality pipe lagging.

Any pipes buried in the ground outside such as pipes to garages need to be buried deep enough and/or lagged.

Insulate your cold water tank, this is so often forgotten and can be the major cause of Burst Pipes.

Leave your heating on at least 54 degrees Fahrenheit at all times throughout cold spells. This will keep the system warm enough not to Burst Pipes and the water flowing.

Fix any dripping taps or existing leaks before the cold spell. Many Burst Pipes happen because of leaks.

Have your Central Heating System serviced regularly.

In particularly cold spells leave the ceiling open as this will allow the warm air to circulate around the space and warms any pipes in that space, reducing the risk of a Burst Pipe.

SERVPRO of W. Vancouver / Clark Co. can respond to your company quickly after it suffers a broken pipe.

Red Cross in Urgent Need of Blood Donors

5/1/2018 (Permalink)

The American Red Cross urgently needs blood donors to make an appointment to give this winter.  Eligible blood donors of all types are needed, especially those with O, AB, B negative and A negative.

Blood is needed to respond to emergencies large and small across the country everyday. 

Blood supplies are urgently needed now and throughout the winter to maintain sufficient blood supply for many patients in need.

Make an appointment today to donate blood by downloading the free Red Cross Blood Donor App,(http://www.redcross.org/bloodapp), visiting(http://redcrossblood.org), or calling 1800-RED CROSS(1800.733.2767)

Also, please consider becoming a volunteer for the American Red Cross. Lot's of assistance is needed in teaching the word of "Disaster Preparedness" in schools and businesses. All the training needed is provided by the American Red Cross at no expense to the volunteer. 

For further questions, please contact the local chapter of the American Red Cross or SERVPRO of W. Vancouver/Clark Co. @ 360-254-0049

Should Your Building Be Inspected for Mold?

4/30/2018 (Permalink)

You’ve finally found it: the perfect building for your needs. And you’ve got big plans for it. Take out a wall here, move the staircase over there, add a window over here. Your imagination is going wild, but before you get ahead of yourself, you need to be sure that this “perfect” building is actually perfect. The financials are all in order; the seller has accepted your offer and all that’s left is the building inspection. As you walk through with the inspector, paint colors and potential furnishings floating through your mind, the inspector points out some visible mold, and your questions about interior design are suddenly replaced with questions about mold. Do you need a mold inspection?

Signs of Potential Mold

Mold inspections in Vancouver, WA can be expensive, as can mold remediation. However, mold grows fast, and it can stealthily and silently wreak havoc behind the scenes of your otherwise perfect building. Visible black, gray or green spots on the walls, ceiling or floor clearly indicate a mold problem, and an inspection can help you determine the extent of the damage and put together a plan. But mold isn’t always obvious. Other signs of mold include:
- Discolored ceiling tiles, walls or floors, which may point to a leak or past water damage
- Buckled or warped flooring
- Evidence of past plumbing problems: for example, a missing sink or toilet.
- A strong musty or mildew smell.

Mold Remediation

If any of these indicators are present, it’s a good idea to schedule a mold inspection. Some mold problems are fairly easy to mitigate with antifungal and antibacterial treatments. Others may require advanced mold containment procedures and/or the removal of infested porous surfaces like carpet and drywall. In any case, evaluating potential mold problems before completing your building purchase will provide peace of mind and prevent complications down the road. Then, you can get back to the important business of making your vision of the perfect building a reality.

For more information, please visit us athttp://www.SERVPROwvancouverclarkco.com/.

4 Top Checklist Items for Plumbing Maintenance Inspections

4/23/2018 (Permalink)

Plumbing problems can happen in any building. Normal wear and tear, plumbing age and quality of a system’s construction materials all have an impact on plumbing performance. Being proactive in keeping a Vancouver, WA, commercial building’s plumbing system in good operating condition is a great way to protect your investment. It can also help you avoid a much more inconvenient and costly plumbing emergency in the future. Scheduling regular plumbing inspections may help identify small problems to be addressed before they become large. These four top checklist items for a plumbing maintenance inspection cover areas generally considered critical to proper operation of a plumbing system.

1. Fixtures

Quiet leaks and drips from fixtures such as toilets and faucets can waste thousands of gallons of water annually. Fixtures are typically tested during a maintenance inspection. Repairing these silent leaks may save a lot of money on future water bills.

2. Pipes

A visual inspection of pipes can be done to uncover evidence of leaks and signs of corrosion. When significant visible corrosion is noted, it may be a signal that the pipes are close to the end of their useful life. This can give you the opportunity to make a plan before the aging plumbing causes a bigger problem, such as a broken pipe.

3. Drains

A test of drains can uncover any blockages that need to be cleared. Slow draining sinks or toilets that require regular plunging may indicate a blockage. If allowed to persist, blockages can lead to backups and overflows with accompanying water damage.

4. Valves

Testing valves for proper operation may help prevent valve failure. Broken or faulty valves can add challenges to water main maintenance and repair. A simple check of a valve’s ability to open and close can be all that is needed to avert larger plumbing problems in the future.

While some plumbing problems may be unavoidable, it is generally much easier to make preventive plumbing corrections based on recommendations from a routine maintenance inspection than defer routine repairs.

For more information, please visit us athttp://www.SERVPROwvancouverclarkco.com/.

Water, Water Everywhere: A 3-Step Plan To Recover From Storm Damage

4/18/2018 (Permalink)

With little warning, homeowners in Vancouver, WA, can face water damage caused by catastrophic rains or flooding. In one year alone, water-related disasters caused over $280 billion in damages in the United States. Having a plan can make recovery from a storm much less stressful.

1. Protect Your Safety

After a flood, you may be in shock. While natural, this reaction won’t help your home recover. Flooding typically requires quick action. Ask yourself if it is safe to stay in your house. Are there live wires? Is it safe to mop up water or tear out wet carpet? If answers to these questions leave you feeling unsafe, leave the home.

2. Assess Your Options

Next, determine options for cleanup. Contact your insurance company to discuss coverage. If your house has suffered extensive damage, consider calling a professional for storm restoration.

3. Call a Professional

A storm damage cleanup and restoration company can take the burden off your shoulders by performing several services:

• Inspect and Assess. Professional cleaners often start by surveying the extent of water damage and checking for safety hazards.

• Extract Water. Powerful pumps and industrial vacuums are brought in to remove water from your home. Moisture detectors, hygrometers and infrared cameras may be used to find water hidden behind walls and ceilings.

• Dry and Dehumidify. In this step, high-speed air movers and industrial dehumidifiers help to reclaim your home. If necessary, professionals tear out wet materials to dry or throw out.

• Clean and Sanitize. Anyone who has been through a flood can tell you about the smell and fear of disease that follow. For this reason, professionals often work hard to remove odors, deodorize and sanitize your home.

• Restore. Ideally, professionals can restore your home to its formerly dry glory. Restoration can involve anything from minor repairs (tear out drywall, install carpet, repair flooring) to rebuilding entire rooms.

Storm damage may be out of your control. However, the right plan can help you take control of storm restoration.

For more information, please visit us athttp://www.SERVPROwvancouverclarkco.com/.

What To Do After a Storm Causes Roof Damage

3/29/2018 (Permalink)

High winds can do crazy things to your roofing system in Vancouver, WA. When storms cause shingles to tear off, it can be hard to know exactly what to do. You want to fix the problem before a roof leak starts, but where do you start?

Protect the Damaged Area

Your first step should be to call in a storm damage specialist. These experts will be able to help you locate the damage, come up with a repair plan and work with the insurance company. However, these specialists may not be able to get to your building right away. If you can't get professional help right away, you need to protect your roof so it doesn't get damaged further. If you want to stop a damaged roof from becoming a bigger problem, you need to use certain tools to cover the damaged area.

• Use tarps and plywood to cover any ripped, cracked or missing shingles.
• Remove weakened tree limbs to ensure they don't crash onto your building.
• Get rid of debris from the roof as this can tear up more shingles if high winds return.

Doing everything you can to protect the vulnerable part of your roof can help you avoid larger headaches. Your contractor may be able to give you more tips on how to get by until he or she can arrive.

Start a Repair Plan

Once the damaged roof has been assessed, you need to quickly enact a repair plan. If you wait too long to fix the issue, the missing shingles can turn into a roof leak. As you know, leaks can lead to major water damage that can take a lot of money to fix. It's better for you and your building if you can start a repair plan as quickly after the storm as possible.

The last thing you want after a storm is to worry about a roof leak. However, damaged shingles can lead to that exact situation. Taking the proper steps after a storm may help you mitigate your problems.

For more information, visit us at http://www.SERVPROwvancouverclarkco.com/.

2 Methods Professionals Use To Handle Your Wet Building Materials

3/29/2018 (Permalink)

Water damage in your Vancouver, WA, home can lead to extensive issues with the building materials in your living space. Anything from swelling wood to deteriorating insulation can occur as a result of a supply line leak or a pipe burst within your walls or under the floorboards. Therefore, it’s important to not only seek professional help for water pipe repair but to ensure that your property’s structural work is safe and intact. Here’s how the professionals can handle your building materials if they’ve been compromised by water damage.

1. They replace the swollen wood from any affected areas.

Whether you’ve sustained water damage to your kitchen cabinets, your living room floor or elsewhere, trained technicians are likely to replace any wood that has swelled to prevent any structural issues in the future. If the leak was bad enough and the spread of damage carried on for some time, tearing apart your carpets or floorboards to reach and replace the subfloor could be a necessity. Thankfully, for situations that aren’t dire, any drywall or real wood materials can often simply be dried and saved, preventing you from receiving a larger bill down the road.

2. They remove any wet insulation in the walls.

While swelling wood is a problem in itself, having untreated wet insulation in the home can become an even bigger problem. Therefore, water damage professionals will often remove damp areas of insulation to determine any stud damage that may be hiding behind the wet material or to simply replace the insulation altogether to prevent disintegration or mold growth.

When water damage has occurred to your Vancouver, WA, home’s building materials and you need water pipe repair, it’s important to call upon the help of trained technicians. With their help, your residence can be cleared of any swelling wood or other hazardous materials or waste, and you can gain peace of mind knowing your home is safe again for you and your family.

For more information, visit us at http://www.SERVPROwvancouverclarkco.com/.

Best Ways To Handle Mold Issues in Your Home

3/29/2018 (Permalink)

Anyone who has ever had flooding at home knows the severe problems this can cause. Water damage often leads to the growth of mold, and though you can take measures to prevent water problems in your basement or other parts of your home, it’s not always easy to keep this invader at bay. If you do see mold growth at home, you need to use effective steps to get rid of this pest or to effectively control it.

Fix the Leaks

Anyone who has a home in Vancouver, WA, has likely had a few occasions where he or she has identified leaky pipes or widows. It’s not uncommon, either, to detect leaks in your roof, especially in older homes. Though you may be tempted to put off repairing these items, procrastination can eventually lead to significant water damage. Small leaks can build up over time, sometimes without you even noticing it.

Clean the Right Way

Flood cleanup can be time consuming and costly, but proper cleaning is one of the best ways to promote mold prevention. Make sure you dry the affected area thoroughly. You should also clean moldy areas by doing the following:

• Use soap and water.
• Use a bleach solution with one cup of laundry bleach with one cup of water.
• Don’t not use ammonia with bleach.

Use Proper Ventilation

The laundry room can be one of the biggest culprits for mold growth. This shouldn’t be a problem area, however, if you have the right vents in place and keep them free of clogs or obstructions. Also, consider opening a window if you start to smell mildew.

Though water damage affects many homeowners, it doesn’t have to cause widespread, costly damage in your Vancouver, WA, home. Use these tips to protect your family and to keep your home safe.

For more information, visit us at http://www.SERVPROwvancouverclarkco.com/.

9 Smoke Odor Removal Musts

10/27/2017 (Permalink)

"I live in a crack house. Well, it used to be a crack house until the new owner threw out the old tenants and restored the home, to the relief of the neighborhood. But I’m afraid that it wasn’t completely restored. I’m a non-smoker, and on humid days the smell of cigarette smoke can be pretty pervasive in some rooms. I’m guessing a lot of it may come from the popcorn ceiling that was only painted over when it probably should have been removed. But on fire restoration jobs, this is a much bigger issue."

One of the most critical concerns for fire restoration contractors is failing to control or eradicate odors. This problem can lead to frustrated customers as well as potential legal and financial dangers. Eliminating this problem is made more difficult when remodeling work was undertaken by either inexperienced homeowners or unprofessional contractors, as their alterations may have contributed to hidden places for fire and smoke damage to linger.

Remediating a fire loss may also take longer, meaning you might have to wait a while before you’re paid. In fact, some contractors have avoided getting involved in fire restoration because it seems too complicated. But it’s not, as long as you appreciate the principles and correct techniques of fire restoration and odor control. Here are some things to remember:

• Make sure there’s a straightforward exchange of information between you, the customer, the insurance adjuster and any possible subcontractors. Communicating clearly and setting expectations is a critical component of the job.
• Get a written agreement from the homeowner on exactly what areas have been damaged by the fire and what items should be salvaged or discarded. You don’t want them coming back to you later claiming you’ve trashed an heirloom or didn’t finish the job.
• The way that fire and water damage jobs are handled do have some similarities, but they can’t be interchanged. Confirm that only techs with at least a Fire and Smoke Restoration Technician (FSRT) certification are allowed to work on the site. Being Odor Control Technician (OCT) certified is also helpful.
• Smoke and fire residues can be poisonous, as fires can include the demolition of plastic, foam, fabric, carpet, wood products, synthetic textiles, and asbestos-containing materials. Ash and smoke can also cause widespread corrosion, etching and staining, as well as persistent powerful odors. So removing these and their sources should be your first priority.
• If the damage is localized, contain those areas to assist in removing odors.
• Carefully inspect all areas that may have numerous layers of wall board. These may hide unexpected gaps and voids that turn into superhighways for circulating smoke and odor.
• Examine all wall cavities, duct work, and plumbing chases to establish whether they suffered any smoke residue or fire damage.
• Use a borescope to discover any damage that may otherwise have been impossible to see without having to completely remove a part of the structure. If the fire is recent, use of a thermal imaging camera may reveal hidden warmer areas, indicating possible fire damage.
• Aside from losing their valuables, the majority of homeowners are underinsured. They may even have to take up temporary lodging. So you’re going to be dealing with some very distraught people. Train yourself and your employees on how to be empathetic and ways to successfully communicate with them.

When eliminating malodors on fire jobs, remember that there are several factors that can impact the strength of the odor:

• Size - The bigger the fire, the more objects have burned, and thus there’s been more smoke.
• Length -The longer a structure has been exposed to smoke, the more deeply odor has seeped into porous materials.
• Space - When a fire occurs in a smaller room, the smoke odor becomes more intense and concentrated.
• Stuff - Not all odors are equal. For instance, burning wood, plastic and protein all have very different smells and consistency. This may influence the types of odor eliminators you use.

WHERE the damage occurred and WHAT burned will always be your two main concerns in fire restoration. Knowing the full answers to those questions will likely ensure that your restoration efforts will be complete and that you’ll be able to eliminate all of those irritating malodors, while at the same time eliminating any call backs.

Source: ODOROX

What To Do When Your Business Encounters Extreme Damage

10/4/2017 (Permalink)

Remain positive and hopeful because SERVPRO of W. Vancouver is here to help 24 hours a day, 365 days a year! 360-695-4418

Natural disasters can cause significant and costly damages to homes, roads and, of course, local businesses. While you should always be prepared for such events, by maintaining adequate insurance coverage and secure file backups, you sometimes get little warning before disaster strikes. And if something happens, you'll want to get your business back up and running as quickly as possible.

Unfortunately, the road to recovery isn't always easy. A previous Business News Daily article about recovery from 2012's Superstorm Sandy reported that just 25 percent of small businesses had backups of critical programs and data before the storm, and even fewer (20 percent) said they had protected their buildings from the storm or prepared emergency survival kits.

Execute your business continuity plan

Your business continuity plan should prepare you for major disaster scenarios, such as the loss or unavailability of IT systems, key people or a facility third party. Make sure key personnel will have access to the plan on secured mobile devices immediately after a disaster.

Don't have a business continuity plan? This Business News Daily guideoutlines how to create one.

Check your backed-up data

You should have already backed up and safely stored your most critical data: your business license, major contracts and legal documents, tax returns and financial statements, and other critical business and customer documents. Following a disaster, make sure your vital records are still securely accessible from the devices you're using.

Communicate with your employees and external parties

Leverage your website, social media channels and text messaging to reach your employees, customers, partners and vendors. Reassure your customers that you're still in business, while making sure that no communications will inadvertently create legal liability or adversely affect service-level agreements.

Contact your insurance company

Once you and your employees are safe and accounted for after a disaster, survey the damage. Contact your insurance company to file a claim. You should always do an occasional check-up to ensure you have adequate coverage for major disaster types, including cybersecurity insurance. Office break-ins and vandalism may occur during a disaster, and if someone steals computer equipment or paper documents containing personally identifiable information, and the information was not encrypted, you may have a legal requirement to notify your customers. To be safe, encrypt your customer data, digitize paper documents and store all critical data in a secure, cloud-based document-management system.

If your insurance doesn't cover the full cost of the damage, you may be eligible for a disaster loan from the Small Business Administration of up to $2 million. The SBA may even provide working capital loans, even if you didn't have any property damage.

Remain positive and hopeful because SERVPRO of W. Vancouver is here to help 24 hours a day, 365 days a year!

Source: Business News Daily

What To Do Before, During, and After A Fire

10/4/2017 (Permalink)

Contact your fire experts at SERVPRO of W. Vancouver / Clark Co. for further assistance in recovering from the fire @ (360) 695-4418

Before A Fire

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
2. Teach children what smoke alarms sound like and what to do when they hear one.
3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.
6. Make sure everyone knows how to call 9-1-1.
7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If A Fire Starts

• Know how to safely operate a fire extinguisher
• Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
• Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
• If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
• If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
• If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
• Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

Recovering After A Fire

• Call 9-1-1. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
• Let friends and family know you’re safe.
• People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
• Stay out of fire-damaged homes until local fire authorities say it is safe to re-enter.
• Contact your fire restoration and cleanup experts at SERVPRO of W. Vancouver / Clark Co. for further assistance in recovering from the  fire @ (360) 695-4418.

Source: American Red Cross - National Sponsor of SERVPRO

What Is Black Mold?

10/4/2017 (Permalink)

If you suspect you have a mold problem, contact SERVPRO of W. Vancouver / Clark Co. immediately.

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips. 

How Do I Tell If It’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of W. Vancouver / Clark Co. immediately. 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Preparing Your Home For Winter Weather

9/27/2017 (Permalink)

If you encounter damage to your home this winter make sure you call SERVPRO of Vancouver 24 hours a day, 365 days a year! (360) 695-4418

If you live in the Northeast, Midwest, or Northwest you know the drill. Four to five months of heavy clothes, seeing your breath and generally freezing outside. Sometimes even elsewhere, Old Man Winter stops in for an unexpected visit. But beyond the inconvenience and discomfort, a winter storm or other severe weather conditions can cause real damage. So it's important to think about winter preparedness.

Protecting your home is vital. A frozen water pipe can burst and flood your house or basement. An ice dam in your gutter can cause water to seep into and saturate an interior wall. And then there’s your car. Making sure it’s prepped to face winter’s worst is just as critical. After all, what would happen if a blizzard stranded you in your car?

Prepare yourself

Some winter weather tips to help you get through a severe stretch of cold:

• Stay indoors during the storm.
• Walk carefully on snowy, icy walkways.
• Avoid overexertion when shoveling snow. It’s a serious workout, and going at it too hard can bring on a heart attack − a major cause of death in the winter. If you must shovel snow, stretch before going outside.
• Stay dry. Wet clothing loses all of its insulating value and transmits the cold rapidly.

Cold-related injuries

• Watch for signs of frostbite: loss of feeling and white or pale appearance in extremities. If any of these occur, get medical help immediately.
• Watch for signs of hypothermia: uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness and apparent exhaustion. 
• If any of the hypothermia symptoms appear, get yourself (or the victim) to a warm location, remove wet clothing, and warm the center of the body first. Give the patient warm, non-alcoholic beverages if they are conscious. And of course, get medical help as soon as possible.

Prepare your home

Some tips to brace your home for a winter storm:

• Clean out the gutters, disconnect and drain all outside hoses. If possible, shut off outside water valves.
• Insulate walls and attics, and caulk and weather-strip doors and windows.
• Repair roof leaks and remove tree branches that could get weighed down with ice or snow and fall on your house – or your neighbor's. (Avoid liability for the latter.)
• Wrap water pipes in your basement or crawl spaces with insulation sleeves to slow heat transfer.
• Consider an insulated blanket for your hot water heater.
• If you have a fireplace, keep the flue closed when you're not using it.
• Have a contractor check your roof to see if it would sustain the weight of a heavy snowfall.
• Make sure your furniture isn't blocking your home’s heating vents.
• During cold spells, keep cabinet doors open to allow warm air to circulate around pipes, particularly those in the kitchen and bathrooms.
• Keep a slow trickle of water flowing through faucets connected to pipes that run through unheated or unprotected spaces.
• If your house will be unattended during cold periods, consider draining the water system.
• Avoid ice dams – where water from melted snow refreezes in the gutters and seeps in under the roof, soaking interior walls. Here’s how:
  • Ventilate your attic.
  • Insulate the attic floor well to minimize the amount of heat rising through the attic from within the house.
  • Consider having a water-repellent membrane installed under your roof covering.

Water Damage Caused by Ice Dams

9/27/2017 (Permalink)

If you encounter water damage this winter pick up the phone and call SERVPRO of Vancouver 24/7 365 days a year! (360) 695-4418

An Ice Dam is a hump of ice that forms at the edge of a roof under certain wintertime conditions. An ice dam can damage both your roof and the inside of your home. It will put gutters and downspouts at risk too.

There are several things you can do to avoid getting an ice dam or to reduce the risk of damage after one has formed, but there’s really only one cure: a combination of better sealing, insulation, and venting in the attic and eaves.

HOW DO ICE DAMS FORM?

An ice dam forms when the roof over the attic gets warm enough to melt the underside of the layer of snow on the roof. The water trickles down between the layer of snow and the shingles until it reaches the eave of the roof, which stays cold because it extends beyond the side of the house. There, the water freezes, gradually growing into a mound of ice.

The flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

HOW CAN YOU DEAL WITH AN ICE DAM?

There are two avenues of attack: dealing with an existing ice dam and preventing one in the first place.

DEALING WITH EXISTING ICE DAMS

1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof. Hire someone who knows how to use a safety line.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

THE CURE

All of these methods treat the symptoms, not the underlying problem, which is the warm roof, caused by poor insulation and venting of the space under the roof. We have found that the only way to cure an ice dam – and prevent one in the first place – is to:

1. Seal all points where warm air leaks from the living space into the spaces immediately below the roof sheathing.

2. Insulate the living space well enough to prevent conduction and convection of heat through the ceiling.

3. Vent the space between the insulation and the roof sheathing, so any heat that does leak through is carried away.

Smoke Detectors Save Lives

9/25/2017 (Permalink)

Smoke Detectors Save Lives

• Three out of Five fire deaths occur in homes with no smoke alarms or when the alarms are not working.

• Smoke alarm failures usually result from missing, disconnected, or dead batteries.

• More than one-third(37%) of home fire deaths result from fires in which no smoke alarms are present

• The risk of dying in a house fire is cut in half in homes with working smoke alarms.

• Install smoke alarms at every level of the home along with every bedroom.

• Be sure to test smoke alarms at least once a month using the test button.

• Replace batteries in smoke alarms at least once a year.  If an alarm "chirps", the battery is low and should be replaced right away.

• Replace smoke alarms every 10 years with brand new smoke alarms.

• Information provided curtosity of The American Red Cross

Winter Weather Preparation

9/11/2017 (Permalink)

Most storm damage in the Northwest is caused by high winds and freezing temperatures. Make sure you're prepared!

*Protect your pipes from freezing. Allow water to drip from faucets when temperatures dip below freezing. Wrap outdoor faucets with an insulated faucet cover or towel.

*If leaving your structure for more than a few days, consider turning off the water supply. Have a designated person checking in on your structure. Keep your home or business at a moderate temperature helping to decrease the chance of pipes freezing and breaking. 

*Leave cabinet doors open to allow warm air to circulate around pipes while observing the status daily. 

*Clear gutters of all debris, leaves and other objects that can lead to blockage of the gutters ultimately causing roof damage and interior water leakage/damage. 

*Keep walkways and nearby storm drains clear of debris to alleviate flood hazard potentials. 

Whether it is heavy winds, rain, freezing temperatures, sleet or snow, all these factors can cause costly damage. While we cannot control the weather, we at SERVPRO are here to help you take a preventative approach and help take the sting out of winter weather. 

Further Questions and/or Mitigation Needs, Please Call 360-695-4418

Disaster Preparedness

9/11/2017 (Permalink)

It never hurts to be prepared!

*A note from our Sales and Marketing Manager - Shelly.

In the training's and certification's that I have completed through the American Red Cross, I can tell you that it is time to prepare for natural disasters of all types and sizes. 

The first step is to have a plan for all of the members of your family. 

Not all disasters happen when all of the family members are at home or even in one central location together. Make a plan as to where you will all meet once it's safe.

Choose a specific contact person outside of the state that you live in. Make sure all family members know the contact person's telephone number's and email address. Each person needs to check in with that person immediately if possible. The contact person can then share with all family members the where about's of all members that have checked in. 

Make sure each person knows what their role/responsibility/duty in survival/ is in the event that everyone is home when disaster strikes. 

For further preparedness planning, please call Shelly of SERVPRO of W. Vancouver/Clark Co. 360-991-6977

Quick Response & Proper Drying = No Mold

9/11/2017 (Permalink)

Don't be a victim to mold damage, call SERVPRO today!

The last thing you hope to ever worry about is "Mold."

The primary physical damage from water or moisture usually includes wet floors, walls, ceilings and furnishings. 

Secondary damage to other furnishings and structural components can result from indoor humidity or molds that may develop as a result of improper drying. If water and moisture problems are not addressed promptly, molds and other microbes can begin to grow. These microorganisms can feed on a variety of materials including wood, paper, paint, adhesives and backing materials. Proper and prompt water mitigation is essential in preventing mold and additional damage from a water loss.

So if the unthinkable happens, call SERVPRO so we can turn your traumatic before into a happily ever after. "Like it never even happened." Inspections are scheduled as an appointment. Be proactive instead of reactive. If mold is present, time can be your enemy.

Please call SERVPRO of W. Vancouver/Clark Co. @ (360) 695-4418

Protect Your Home From Wildfire

9/1/2017 (Permalink)

If your home or business is affected by smoke or fire damage call your local experts at SERVPRO of W. Vancouver & Clark Co. (360) 695-4418

Are you prepared if your home is at risk because of a wildfire? With many wildfires surrounding the Pacific Northwest this summer here are some helpful tips to reduce damage to your residence.

1. Maintain Defensible Space (0–5 feet)

Use noncombustible materials such as gravel, brick, or concrete in this critical area adjacent to your home.

2. Reduce Siding Risks

Maintain 6-inch ground-to-siding clearance, and consider noncombustible siding.

3. Clean Debris from Roof

Regularly remove debris from your roof, since debris can be ignited by wind-blown embers.

4. Use a Class A Roof Covering

Class A fire-rated roofing products offer the best protection for homes.

5. Clean Out Gutters Regularly

Keep debris out of gutters since debris can be ignited by wind-blown embers. If used, gutter covers should be noncombustible.

6. Reduce Fence Risks

Burning fencing can generate embers and cause direct flame contact to your home. Use noncombustible fences and gates.

7. Keep Embers out of Eaves and Vents

Use 1/8-inch mesh to cover vents, and box-in open eaves to create a soffited eave.

8. Protect Windows

Use multi-pane, tempered glass windows, and close them when a wildfire threatens.

9. Reduce Deck Risks

At a minimum, use deck boards that comply with California requirements for new construction in wildfire-prone areas, remove combustibles under deck, and maintain effective defensible space.

10. Maintain Defensible Space (5–30 feet)

Remove shrubs under trees, prune branches that overhang your roof, thin trees, and remove dead vegetation. Move trailers/RVs and storage sheds from area, or build defensible space around these items.

The information found in this article was provided by the Insurance Institute for Business and Home Safety.

Home Vacation Preparation Checklist

8/2/2017 (Permalink)

If you come home to water or fire damage pick up the phone and call SERVPRO of West Vancouver / Clark Co. @ (360) 695-4418

Your vacation should be relaxing and worry-free. That’s why it’s a good idea to prepare your home before you leave on any long trip. Then, any problems on the home front are just one less thing to worry about. 

Make your house look lived-in

An empty house is like an open invitation to burglars. To keep your house looking occupied:

• Stop the newspaper and mail – or ask a trusted neighbor to pick them up 
• Park your car inside the garage, if you have one
• Ask a neighbor to park in your driveway occasionally so there’s activity at your house 
• Put at least one light in your house on a timer
• Install a motion-activated sensor on an outdoor floodlight. (Burglars hate outdoor lighting – and that’s why we love it)
• Make sure your lawn stays trimmed

Take the necessary plumbing and electrical precautions

Running appliances while you’re away is not only a needless expense, it could also lead to costly problems. To avoid the possibility of an appliance breakdown while you're away:

• Unplug small appliances and electronic devices
• Put the water heater in “vacation” mode
• Turn off water valves to the dishwasher, washing machine and all sinks 
• Set your thermostat to a temperature closer to outside temps (warmer in the summer, cooler in the winter) but which still protects your plants, pets and furniture 

General home preparation

Other things to consider doing before your vacation:

• Notify your credit card company and home security company that you’ll be out of town  
• Make sure your smoke detectors are working properly 
• Leave your emergency contact information with a neighbor 
• Dispose of any food that could go bad before you return from vacation 
• Take out the kitchen trash – especially anything that might start to stink 
• Run your garbage disposal with a half-cup of vinegar and some water 

Following this home preparation checklist before you leave for your vacation could save you a headache later. If you come home to water or fire damage pick up the phone and call SERVPRO of West Vancouver / Clark Co. @ (360) 695-4418

This article is compliments of Nationwide Insurance and be found here.

Recommended Firework Safety Tips

7/3/2017 (Permalink)

SERVPRO of W. Vancouver / Clark Co. is here to help 24/7 365 days a year @ (360) 695-4418

With July 4th approaching soon this is a perfect time to review some of the basic tips for handling fireworks to prevent injury or damage to yours, or other's property. These tips are provided by The National Council On Firework Safety.

• Obey all local laws regarding the use of fireworks.
• Know your fireworks; read the cautionary labels and performance descriptions before igniting.
• A responsible adult SHOULD supervise all firework activities.  Never give fireworks to children.
• Alcohol and fireworks do not mix.  Save your alcohol for after the show.
• Wear safety glasses when shooting fireworks.
• Light one firework at a time and then quickly move away.
• Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
• Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
• Always have a bucket of water and charged water hose nearby.
• Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
• Do not experiment with homemade fireworks.
• Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
• FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
• Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

And let’s not forget the safety of our pets!

• Don’t bring your pets to a fireworks display, even a small one.
• If fireworks are being used near your home, put your pet in a safe, interior room to avoid exposure to the sound.
• Make sure your pet has an identification tag, in case it runs off during a fireworks display.
• Never shoot fireworks of any kind (consumer fireworks, sparklers, fountains, etc.) near pets.

We wish you a happy and SAFE 4th of July, and we definitely hope that you will not be in need of a restoration company this year. In the event that you experience any kind of water, smoke, or fire damage to your home or office all of us here at SERVPRO of W. Vancouver / Clark Co. are here to help 24/7 365 days a year @ (360) 695-4418

Why Hire Your Local SERVPRO Professionals

6/26/2017 (Permalink)

Please reach out to us with questions or concerns 24/7 365 days a year (360) 695-4418

Water damage can happen to your home or business when you least expect it. Sometimes it may be as a result of leakages that you have been ignoring, or it can be an aftermath of a fire or flooding. Therefore, it might find you when you are not prepared financially to hire external help. So the first thing that will come to your mind is how to fix the water damage on your own to save money. You can do a very good job at dealing with water damage in your home in some situations, but if the damage is too severe, you will need the input of well-trained SERVPRO professionals to fix it for you. Here are the reasons why hiring professionals to do the work is the most prudent thing to do;

Once on site, professionals can quickly determine what items have been severely ruined by water damage. They will begin by getting rid of any porous items that could have come into contact with water because they tend to absorb too much water which can act as breeding grounds for harmful microbes. These items include mattresses, particle board, box springs, and pillows.

SERVPRO professionals will also identify any pockets that are holding excess moisture and remove the water. They have special equipment that they can use to measure moisture in hidden areas such as beneath tiles and other materials that do not become wet easily. When they find the hidden pockets, they will expose them to air by taking out the tile or material above it. They will also clean all areas with moisture using methods such as pressure washing with strong detergents. They will also accelerate the process of drying to prevent mold growth or any harmful bacteria. If the SERVPRO professionals discover the presence of bacteria or mold in your house, they will use mechanical or chemical methods to eradicate it.

At SERVPRO of W. Vancouver / Clark Co., we have experienced professionals who can spot compromised areas in your house and do everything possible to restore it. They are IICRC certified through a recognized organization. 

Please reach out to us with questions or concerns 24/7 365 days a year (360) 695-4418

Why Hire SERVPRO For Smoke & Fire Damage?

6/26/2017 (Permalink)

Please call SERVPRO of E. Vancouver / Clark Co. 24/7 365 days a year! (360) 695-4418

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it soon enough. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke are drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will require replacement.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced SERVPRO professionals to do the cleaning and restore the home to the state it was in before the fire disaster struck.

One of the advantages of using SERVPRO experts to clean soot is that we have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on your property.

Indeed, bringing in a SERVPRO professional on site will save you a lot of headaches and ensure that you get rid of smoke and fire damage efficiently. Please call SERVPRO of W. Vancouver / Clark Co. 24/7 365 days a year! (360) 695-4418

Storm Damage and Your Roof

6/26/2017 (Permalink)

During the Summer months is the perfect time to have the roof on your home or business checked out by a local roofer

Storm Damage To Your Roof

As Summer quickly approaches us, and the cold, wet, Winter weather is leaving us for a few months. Now is the perfect time to have the roof on your home or business checked out by a local roofer. Even when there was no hail or rain produced during a storm, your roof can sustain damage. Strong winds make stress points on your roof which, over time, can weaken and be compromised. Roofs are made to resist typical winds; however, they can be damaged incrementally over years of high winds and debris blown around by the wind. It is important to fix the initial damage and replace missing shingles quickly to stop any high fuel costs and water damage that inevitably result from a roof which is damaged.

The effect that the wind has over your Vancouver home’s roof is not uniform. Areas such as the perimeter and corners of your roof are susceptible to high wind pressures and storm damage, while the center could have fewer stresses. Most wind damage begins at the edge of the roof. Anywhere the material of the roof is just a bit loose, the wind gets under it and pushes it up, therefore giving the wind more to grab onto during the next storm, which makes a peeling effect. This type of damage can begin quite small, but keep growing over time through repeated exposure to the wind.

SERVPRO of W. Vancouver / Clark Co. can be counted on to help get home or business repaired when storm damage has ravished it. With our professional training and courteous, timely work, we can help to prevent further damage to your home from intruding water by covering damaged areas with tarps or plywood for temporary protection. We then focus on restoring water damage of the attic and other affected areas. Our technicians may be able to do the roof repairs, but we can always get help from one of our roofing contractor partners to rebuild your roof to code when needed.

Mold Damage can Signal Ongoing Water Leaks

6/26/2017 (Permalink)

SERVPRO of W. Vancouver / Clark Co. is available 24/7. You can call us at (360) 695-4418, and we respond quickly.

Mold Remediation and Water Fixes are Interrelated

Mold takes a while to grow, but visible signs of mold can seem to happen overnight, too. When you have found multi-colored circles on the ceiling or black streaks and patches on your walls, there can be no doubt that there is mold damage in other areas of your home. SERVPRO of W. Vancouver / Clark Co. can help locate other areas affected by mold before damage increases in severity.

Water, needed by mold and other fungi to grow, does not need to have outside sources when there is water dripping from a water line somewhere in your home. Mold only needs a tiny amount of water moisture to begin spreading through your home. Dormant spores spring to life with moisture. Technicians at SERVPRO of W. Vancouver / Clark Co. use moisture meters, infrared sensors, and other devices to detect where water sources are located. Then we repair any dripping lines, preventing any more moisture to accumulate. Mold remediation can begin once the sources have been eliminated.

 
Lines can leak anywhere, but joints are a common spot for this to happen. If there is a tiny hole or small crack in a line, water could be spraying the inside of your wall, which can allow water to seep into areas that may seem uncontaminated by mold damage because the mold growth is not visible.
 
Water loss in a home from dripping lines may cause other problems with secondary water damage besides mold, so SERVPRO of W. Vancouver / Clark Co. checks for signs of these, also. Repairing lines that leak can also decrease your water bill, in addition to protecting your home from mold damage. Fungi must have a water source for growth to take place, and spots, streaks, and patches signal not only mold damage, but the presence of water where it should not be. We can make it "Like it never even happened” and decrease the risk of any future mold growth at the same time. 
 
We know that mold damage can be a scary situation in your home, so SERVPRO of W. Vancouver / Clark Co. is available 24/7. You can call us at (360) 695-4418, and we respond quickly.

Summer Safety!

6/26/2017 (Permalink)

SERVPRO of W. Vancouver / Clark Co. Professionals wish you a safe and happy summer!

Celebrate Summer Safety 

Summer is a time to enjoy the great outdoors, but it is also important to keep safety in mind. Consider the following tips, provided by the National Fire Protection Association, to keep you and your family safe all summer long.

• When using a charcoal grill, only use starter fluids designed for barbecue grills; do not add fluid after coals have been lit.
• When using a gas grill, ensure  the hose connection is tight; check hoses for leaks. Applying soapy water to the hoses will easily and safely reveal any leaks.
• When camping, always use a flame-retardant tent and set up camp far away from the campfire.
• Always build a campfire downwind from the tent area. Clear vegetation and dig a pit before building your fire. Extinguish the fire before going to sleep or leaving the campsite.
• Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

SERVPRO of W. Vancouver / Clark Co. Professionals wish you a safe and happy summer!

7 Little-Known Benefits of Renters Insurance

6/5/2017 (Permalink)

Contact a local insurance agent today to talk about adding renters insurance to your policy

Owning a home is still the American dream for many, but renting has benefits — you don’t have to pay for building upkeep, risk getting underwater on a mortgage or be stuck in one place for too long.

But you still need to think about financially protecting yourself and your stuff. Renters insurance is the way to do that.

With the U.S. homeownership rate at its lowest point in 51 years, more American households need renters insurance. Yet only 40% of renters have policies, versus 95% of homeowners who have home insurance, the Insurance Information Institute says.

Why buy renters insurance

Your landlord’s property insurance won’t help you if disaster strikes. It covers the structure, but not any of your things. Renters insurance covers your belongings from all the possible bad events that are listed in the policy, such as fire, smoke, water damage, windstorms, lightning, theft and vandalism.

Even if you don’t think your stuff is worth that much, renters insurance is a good idea. The cost of replacing just a basic wardrobe and only a few pieces of furniture adds up quickly.

Plus renters insurance covers more than your personal belongings at home. Here are seven other things a policy covers:

1. HOTEL COSTS AFTER A DISASTER

You don’t have to couch surf while your apartment is undergoing repair after a disaster like a fire. Renters insurance includes “additional living expenses” coverage if your place becomes uninhabitable after a disaster and you need to find somewhere else to live temporarily. The coverage would reimburse you for extra expenses, such as the cost to stay in a hotel or rent another apartment.

2. MEDICAL EXPENSES FOR INJURED GUESTS

If a visitor is injured at your apartment, renters insurance would pay the medical bills up to the policy’s limit. A typical policy includes $1,000 to $5,000 worth of medical coverage, according to the Insurance Information Institute.

3. DAMAGE YOUR KID CAUSES OTHERS

Renters insurance provides liability insurance to cover injuries or property damage you and your family members cause others. So if your kid breaks a neighbor’s rare antique vase, your policy could pay to replace it.

4. LEGAL COSTS IF YOU’RE SUED

If someone gets injured in your apartment or you accidentally hurt somebody and are sued, the liability coverage on a renters policy would pay your legal costs and court awards, up to the policy’s limit. You choose the amount of liability insurance when you buy a renters policy. Limits usually start around $100,000.

5. DOG BITES

Most renters insurance policies provide coverage if your dog bites someone, either at your home or off the property. Check the policy, though. Occasionally insurers exclude or limit coverage for dogs.

6. STUFF YOU’VE RENTED OR BORROWED

A renters insurance policy covers things “in your possession,” the Insurance Information Institute says. That means property you own or that you borrowed or rented.

7. BELONGINGS AWAY FROM HOME

Your things are covered away from home, too, for the perils listed on the policy. So you’re covered if a thief steals stuff out of your car or swipes your luggage from a hotel room. This “off-premises” coverage is usually limited to a portion of your total coverage for personal belongings, such as 10%.

Defending Against Mold Growth

5/30/2017 (Permalink)

Are you experiencing water or mold damage? Contact SERVPRO of W. Vancouver & Clark Co. today! (360) 695-4418

When you experience a mold problem, prompt mitigation is vital to avoid mold growth which can be visible in as little as 24 to 48 hours under certain conditions. We have put together a list of procedures that will help prevent and defend against mold growth.

• Keep the humidity between 30 to 60 percent.
• Provide for proper drainage away from building foundations.
• Regularly inspect plumbing and appliances for leaks.
• Keep gutters and drains clear of debris.
• Inspect the roof, windows and other areas where water might enter the building, and perform necessary maintenance.
• Respond to all water intrusions immediately.
• Contact SERVPRO of W. Vancouver & Clark Co. for professional assistance after water damage or if you discover mold.

Are you experiencing water or mold damage? Contact SERVPRO of W. Vancouver & Clark Co. today! (360) 695-4418

Being Prepared With The Red Cross

5/30/2017 (Permalink)

For questions about being prepared in case of an emergency, contact The American Red Cross Cascades Region @ 503-284-1234

Are you prepared for an emergency? What will you do if you have to evacuate your home during a fire or a flood? What if you are unable to return home after an earthquake? Do you have important items gathered into an emergency preparedness kit? How will you communicate and reconnect with your family, friends and people in your life after a disaster?

There are simple steps you, your family and your community can take to ensure you are prepared for any type of disaster. The Red Cross is here to help.

Preparedness Tool Kit

The Red Cross has many tools to help keep you and your loved ones safe. From detailed information about how to plan for specific events, or more general information about preparedness, you can find it here.

Red Cross Apps

The Red Cross offers several mobile apps that put life-saving information at your fingertips. Free apps include the First Aid, Hurricane, Shelter Finder, Earthquake and Wildfire App. Each app provides instant expert advice for everyday emergencies and is available for iPhone and Android devices.

Prepare Your Workplace

Learn how to prepare your workplace for a disaster and ensure employees have the tools to help co-workers who may need immediate, emergency care. Take a free AED class at the Oregon Red Cross or join the American Red Cross Ready Rating™ program.

Schedule a Red Cross Presentation

Are you interested in making sure your family, school, co-workers and community are prepared? Attend a free class or schedule a presentation to get your community prepared before disaster strikes.

Commercial Services

5/30/2017 (Permalink)

Have Questions? Call Today – (360) 695-4418

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of W. Vancouver / Clark Co. has the training and expertise to help make it “Like it never even happened.”

Commercial Building Restoration Services

SERVPRO of W. Vancouver / Clark Co. responds quickly to your Vancouver fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,700 Franchises gives us access to personnel and resources to respond to any size restoration emergency. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm Damage Cleanup
• Disaster Recovery Team

Commercial Building Cleaning Services

SERVPRO of W. Vancouver / Clark Co. offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of W. Vancouver / Clark Co.. Learn more about our commercial cleaning services:

• Commercial Cleaning Services

SERVPRO's Disaster Recovery Team

5/30/2017 (Permalink)

Should a storm or major event strike, call (360) 695-4418

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

• The Hospitality Industry
• Property Managers
• Universities
• Municipalities
• The Pentagon

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

• 2014 Polar Vortex
• 2012 Sandy
• 2010 Nashville floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita

Understanding Water Classifications

5/30/2017 (Permalink)

Sewage backup should be considered an emergency and dealt with as quickly as possible. Call us today @ (360) 695-4418

The Three Types of Contaminated water

 There are three major types of contaminated water. SERVPRO of W. Vancouver / Clark Co. will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

• Water from a clean source like a broken water line
• If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

• May contain bacteria and viruses
• Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

“Mold Removal” vs. Mold Remediation

5/30/2017 (Permalink)

Signs of Mold? Call Today – (360) 695-4418

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of W. Vancouver / Clark Co. has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

1. Emergency Contact - (360) 695-4418
2. Inspection and Mold Damage Assessment
3. Mold Containment
4. Air Filtration
5. Removing Mold and Mold-Infested Materials
6. Cleaning Contents and Belongings

How to Prevent Mold

4/27/2017 (Permalink)

For questions or to schedule an inspection call SERVPRO of W. Vancouver Clark Co. @ (360) 695-4418

The main things mold needs to grow in a home are organic materials to feed on and moisture. In houses there are always plenty of organic materials for mold to live on such as wood, drywall and various other building materials.

Moisture, on the other hand, can be controlled practically and so keeping the moisture in your home low is the best way to prevent mold growth.

Prevent Mold by Preventing Moisture

Most molds need 24-48 hours of moisture to begin to grow. Therefore if a suitable material in your home is wet for more than 24 hours then you run the risk of mold starting to grow.

Prevent Mold by Preventing Water Leaks

There are a few main things which usually cause moisture problems in the home. One is water leaks. These include things such as leaking roofs or walls, leaking pipes and leaking taps or a leaking shower.

If you know of any leaks in your home you should fix them without delay. You might need to inspect your home to find any water leaks you didn't know about.

Prevent Mold by Preventing Condensation

Condensation is another frequent cause of moisture. Condensation forms on cold surfaces when water vapor in the air cools and becomes liquid. Often you'll see condensation on metal pipes, concrete walls, water tanks and windows.

One way to reduce condensation is to keep the temperature warmer in rooms. For example, by installing insulation. You can also insulate the surfaces themselves such as putting coverings over metal pipes. You'll also have less condensation occurring if you keep the humidity in your home low.

Prevent Mold by Reducing Humidity

Many species of mold can begin to grow from humidity alone if the humidity stays high for long enough. In fact the humidity only needs to be higher than 55% before some molds can begin to grow.

The best way to keep humidity low in your home is through ventilation. Open the windows during the day, especially when it's hot since this is when humidity is usually the lowest outside. Close your windows when it's raining outside though.

It's especially important to ventilate the rooms where steam and moisture builds up, like the kitchen and bathroom. Exhaust fans help to reduce the humidity when doing things like cooking or washing dishes.

Air conditioners can also reduce household humidity, as can using dehumidifiers in your home.

For questions or to schedule an inspection call SERVPRO of W. Vancouver Clark Co. @ (360) 695-4418

Commercial Emergency Ready Plan

4/21/2017 (Permalink)

With SERVPRO on your side you can protect you business from everyday dangers. We have a 24/7 Emergency Response team to be there when it matters most.

The SERVPRO Emergency READY Profile Advantage

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.

- A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

- A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.

- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.

- Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.

- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Contact us today to schedule this complimentary service and protect your business! 

(360) 254-0049

SERVPROmarketing@comcast.net

Resolve to be Ready in 2017

2/20/2017 (Permalink)

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial.

Now is the perfect time to think about making some resolutions. While resolutions typically involve committing to personal changes and reaching goals, the single most important resolution both business and home owners can make for 2017 is to "Resolve to be Ready." 

Preparing in advance to deal with the unexpected can make a world of difference in how quickly and completely property owners can put the pieces of their lives back together. Emergency readiness plans are the foundation for effective and timely emergency response.

We encourages all property owners to take advantage of the no-cost emergency planning tools available from the Federal Emergency Management Agency (FEMA), as well as SERVPRO' s Emergency READY Profile and READY Plan Mobile App (http://ready.SERVPRO.com).

For homeowners:

• FEMA resources include guidelines for a creating a Family Emergency Plan and Emergency Supply List, with additional tips for pet owners, seniors, people with disabilities, and even


• SERVPRO offers a free SERVPRO READY Plan app, which stores critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if disaster strikes.

For business owners:

• FEMA offers materials on topics ranging from creating a Business Continuity Plan to an Insurance Discussion Coverage Form in addition to guidelines for creating an Emergency Response Plan.


• For businesses, SERVPRO offers a no-cost facility assessment and assistance in creating a comprehensive Emergency READY Profile^® (ERP). The ERP includes information about emergency contact numbers, priority and high/risk areas, shut-off valve locations and more that can then be stored in the READY app.
  

  The time to gather and store information like emergency contact numbers; insurance contacts; location of fuse boxes; fire suppression system controls, and such is before an emergency strikes, not during an emergency. Having this information at your fingertips can help emergency responders react as quickly and effectively as possible, helping to limit loss of property and even lives.

  
  

  SERVPRO of  W. Vancouver/Clark Co. specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it "Like it never even happened," for both commercial and residential customers. For more information on SERVPRO of W. Vancouver/Clark Co., please contact Shelly Kroll at (360) 245-0049 or SERVPROMarketing@comcast.net. For more information on the SERVPRO mobile app and the SERVPRO Emergency READY Program, please visit www.ready.SERVPRO.com.

  
  

  About SERVPRO^®

  
  

  Founded in 1967, the SERVPRO^® Franchise System is a leader and provider of fire, water cleanup, restoration services, mold mitigation, and remediation. SERVPRO's professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO^® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

  
  

Home Fire Facts

1/9/2017 (Permalink)

Prevention!!

SERVPRO: Proud National Sponsor of American Red Cross ready Rating Program.

Home Fires, america's Biggest Disaster Threat.

* Nearly 47,000 fires occur during the winter holidays claiming more than 500 lives, causing more than 2, 200 injuries, and $554 million in property damage. **

* On average, one of every 22 home fires started by Christmas trees result in death. **

*Candle fires are four times as likely to occur during the winter holidays. **

* During the winter holiday season an average of 40 home fires per day are caused by children playing. **

* The number of home fires the American Red Cross has responded to has risen 10% since 2000. *

* Having a working smoke alarm reduces one's chances of dying in a fire by nearly half. ** 

Sources: American Red Cross, *  U.S. Fire Administration ,** and the National Fire Protection Association .*** 

For further questions or help with fire clean-up needs, please contact SERVPRO of W. Vancouver/Clark Co. 360-254-0049

Red Cross in Dire Need of Platelet Donations

10/18/2016 (Permalink)

The American Red Cross Emergency Response Vehicle (ERV)

The American Red Cross has an emergency need for eligible donors to make an appointment now to give platelets to ensure critical patient needs are met. Platelets , the clotting portion of blood primarily given to cancer patients during treatment, must be transfused within five days of donation and, therefore, are always ib great demand. Seasonal colds and flu are currently preventing many regular donors from giving, and the devastating impact of Hurricane Matthew has disrupted donations in many locations in the Southeast. More than 95 blood drives have been forced to cancel resulting in nearly 3,000 uncollected blood and platelet donations. While there is an emergency need for platelets, donors can also help by giving blood as there is an urgent need for all types. For more information and to schedule an appointment, download the American Red Cross Donor App, visit www.redcrossblood.org/giveplatelets, or call 1-800-REDCROSS (1-800-733-2767)

Thank You to the American Red Cross for the above request and information. 

SERVPRO of W. Vancouver/Clark Co. 360-254-0049

September National Preparedness Month

9/6/2016 (Permalink)

September is National Preparedness Month which means that public safety agencies are busy working on a number of events that their communities are educated, informed and ready to face any type of crisis situation. This year's national theme is "Don't Wait. Communicate. Make Your Emergency Plan Today." CRESA will help the community take action with its online social media game, 30 Days, 30 Ways Preparedness Challenge. 

Players are given a daily challenge at 7 a.m. each morning. Players may submit replies to each of the tasks involved throughout the month to Facebook, Twitter, commenting on the 30 Days Blog or by email. Participants can choose to play as many days as they like, and may also catch up and complete past tasks if they miss a day. All tasks will be short and will not require a significant amount of time to complete.

Thanks to generous sponsors, winners will be selected and rewarded with gift cards to Amazon in October. Submissions will be reviewed for their creativity, relativity to the task and its evident popularity online. This game sparks great conversations and is a wonderful platform for neighborhoods, scouts, schools and workplaces. 

Thank you CRESA for sponsoring this event. 

Questions, call SERVPRO of E.&W. Vancouver/Clark Co. @ 360-254-0049