Recent Posts

3 Types of Contaminated Water

8/14/2018 (Permalink)

Water Damage 3 Types of Contaminated Water Water loss on a bathroom in a Felida, WA home

Water damages are a frustrating and time-consuming problem. When you take into account the risks associated with contaminated water and the possibility of secondary water damage, the entire situation can be very overwhelming. It's important that you identify the type of water you're dealing with before you decide to handle any repairs on your own. Sewer backups, for example, contain black water and should only be addressed by a Felida, WA, professional.

1. Clean Water

Category 1 water is safe to handle. During a flooding situation, clean water may come from a leaky faucet or a break somewhere in the supply line. Unfortunately, if the situation isn't resolved, clean water can become contaminated and turn into category 2 or 3 water. Work quickly to thoroughly clean up and dry out your home when it is affected by clean water.

2. Gray Water

This contaminated water may cause trouble, but isn't as hazardous as black water, unless left untreated. It may carry viruses, bacteria, or urine, but it doesn't contain any feces. Overflowing toilets, dishwashers, and washing machines are some sources of gray water. Depending on what's in the water, it may be safe for you to handle this type of flooding on your own. If you aren't sure, contact a water damage specialist.

3. Black Water

The most serious of the three categories of contaminated water is black water. This type of contamination often contains untreated sewage, bacteria and viruses, chemicals, and microbial growth. Any contact with this type of water could lead to severe, lasting damages. Any water entering your home from the sewer system or from outside your home should be treated as black water.

Water damage is assessed to ensure the well-being of your family and home. Work closely with professionals who have the right training and equipment to deal with a flooding situation. You'll have lasting peace of mind, knowing that flooding has been dealt with appropriately.

4 Steps To Take When You Find Mold in Your Rented Space

7/24/2018 (Permalink)

Commercial 4 Steps To Take When You Find Mold in Your Rented Space Once the landlord is alerted to the mold contamination problem, mold cleanup professionals will arrive to complete testing and provide remediation.

There are few things that can throw panic into your day like finding mold in your Vancouver, WA, building. Evidence of mold colonies encroaching into your space is frustrating to you and the property owner. The key to resolving this problem efficiently and effectively is taking quick action.

1. Notify Your Landlord Immediately

Does your landlord respond best to a phone call or a text? Do you need to contact the property owner through the mail? Choose the method of contact that is sure to get the quickest response. After making contact, be sure to keep a paper record of your interactions. The landlord may be responsible for mold cleanup but could claim not to have known about the problem. Your paper trail protects you from becoming responsible.

2. Take Pictures of the Mold

A photographic record is beneficial for several reasons, such as giving your landlord important information to share with the insurance company and providing valuable information for remediation experts. The photos could also be included in your record of the situation. However, be careful not to disturb the area to avoid releasing any mold spores.

3. Prevent Further Growth or Spreading

One of the best ways to prevent mold colonies from developing is to quickly clean up water damage as soon as it occurs. Whether you found a leak around a toilet or a window swamp cooler has been dripping, you need to alert the property owner and take all necessary steps to correct the water damage. Your quick response will limit the amount of mold cleanup you have to do.

4. Stay Out of the Area During Testing

Once the landlord is alerted to the mold contamination problem, mold cleanup professionals will arrive to complete testing and provide remediation. The testing provides direction for remediation efforts. Once Vancouver, WA, professionals have completed their work, you can confidently return to your day-to-day activities. For more information, visit

Avoiding Fires While Grilling

7/24/2018 (Permalink)

Fire Damage Avoiding Fires While Grilling Cooking outdoors for friends and family is a special treat.

People in Vancouver, WA, and all over the country enjoy a good barbecue, and frankly, what’s not to love? Besides the traditional hamburgers, hot dogs, chicken, ribs and steak, veggies, fruits, and even pizza have found their way to flame cooking. By following some simple tips, you can stay safe and avoid the inconvenience of a grill fire.

Tips for Safe Charcoal Grilling

A bbq fire that gets out of control could cause damage to a home by engulfing flammable materials near the grill. In that case, there are professionals who stand ready to help with the remediation of bbq smoke damage to your home. However, grilling with charcoal or propane gas without drama is easy to do if you heed the following safety tips.

• All grills must be used only outdoors and be constantly attended.
• Place the grill away from the house, railings, or overhanging vegetation or structures.
• Keep children and pets away from hot grills.
• Grills must be kept clean; remove all fats and grease to avoid a grill fire.
• Neither charcoal lighter fluid nor matches should be kept near a grill in use.
• Wait until coals have completely cooled before disposing of them in a metal container.

Tips for Safe Gas Grilling

Inspecting the tank, hoses, connections and the grill itself for leaks should be routine. To check any of these areas for leaks, before grilling apply a light solution of soap and water to connections and check for bubbles. If bubbles are seen, tighten connections and recheck. If the bubbling persists, have the grill serviced by a professional. If a leak is detected while grilling, turn off the tank and burners. If the smell of gas persists, call the fire department without delay.

Cooking outdoors for friends and family is a special treat. Eliminating the risk of a grill fire will make your next barbecue safe and enjoyable. For more information, visit

Making a Flood Damage Claim

7/24/2018 (Permalink)

Storm Damage Making a Flood Damage Claim Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event.

In the event that you have to make a flood claim in Vancouver, WA, following a storm, knowing how the process works will make a challenging situation a bit easier to endure. It is in your best interest to move quickly to contact your insurance adjuster, particularly when damage is widespread throughout your locality.

Begin Remediation Immediately

After you have notified your insurance company that your home has sustained flood damage, get to work right away on your own or by engaging the services of professionals to address it. Mold can begin to grow within 24 to 48 hours after inundation, so your adjuster will understand the need to move quickly.

• Take lots of digital photos and videos to document the damage to your home and property.
• Remove, but do not yet discard, materials that cannot be salvaged.
• Remove excess water by pumping, mopping and blotting to prevent further harm to your home.
• Get the air circulating with fans and air conditioners, and as a last step, dehumidifiers.
• Be sure to inspect, and work to dry, hidden areas where mold can grow.
• Begin the cleaning process for belongings that can be salvaged.
• Compile a list of losses and include any receipts you have retained. Your credit card history can be useful for the task of filing out an accurate flood claim.
• Keep receipts for any purchases of goods or services related to the flood.
• Sign the proof of loss statement that your adjuster produces. Additions can be made if necessary for the insurance claim.

It is important to understand that both the restoration of your home and the settlement of your insurance claim will be processes that require time, effort and patience.

Unless you live in an area prone to flooding, it is likely that a flood claim will be a once-in-a-lifetime event. Accurate documentation is the key to fair compensation. For more information, visit

Cooking Safely to Avoid Fire and Smoke Damage

6/29/2018 (Permalink)

Fire Damage Cooking Safely to Avoid Fire and Smoke Damage Cooking fires in Vancouver

Cooking fires are the leading cause home fires and fire-related injuries in the US. Fire Departments respond to an estimated 156,600 home structure fires every year and 2 out of 5 cooking related.

More that $853 Million in property damages each year are fires as a result of cooking.

Thousand of cooking related fire injuries are reported every year. SERVPRO offers you these safety tips to ensure your safety and your homes safety.

  1. Don't ever wear loose clothing while cooking
  2. Never leave cooking food unattended
  3. Check food regularly and never leave the house
  4. Keep children away from the cooking area
  5. Keep any flammables far away from the cooking area
  6. Clean cooking area often to prevent grease buildup
  7. Purchase a Fire extinguisher and be properly trained
  8. Always check the kitchen before going to bed
  9. Make sure smoke alarms are installed on each level of the home and outside all sleeping areas.

Prevention of Mold Issues

6/29/2018 (Permalink)

Mold Remediation Prevention of Mold Issues Nobody wants to come across this in their home or office, contact your SERVPRO of Vancouver & Clark Co. experts today! (360) 254-0049

Effective prevention of mold problems information:

The primary physical damage from water or moisture usually includes wet floorings, walls, ceilings, and furnishings.  Secondary damage to other furnishings and structural components can result from indoor humidity or molds that may developed as a result of improper drying.  If water and moisture problems are not addressed promptly, molds and other microbes can begin to grow. These microorganisms can feed on a variety of materials including wood, paper, paint, adhesives, and backing materials.  Proper, prompt water mitigation is essential in preventing mold and additional damage from a water loss.  So if the unthinkable happens, please call SERVPRO @ 360-254-0049 so we can turn your tramatic "before" into a "happily ever after" ... "Like it never even happened."

SERVPRO W. Vancouver/Clark Co.

Inspect and Respect Your Bathroom Supply Lines

6/21/2018 (Permalink)

Water Damage  Inspect and Respect Your Bathroom Supply Lines Warranties are there to cover any water supply line leak.

A leak in any plumbing connections to your bathroom in Vancouver, WA, is worrisome. Supply line damage is often a source of flooding and costly repairs if untreated. To be proactive, it is beneficial for homeowners to know what to check and when to replace a supply line.

Know the Different Types of Warranties

Knowing what type of supply line is in your bathroom allows you to understand what warranty is offered if you find any damage. Most pipes have typical warranties depending on their material and the specific manufacturer:

• Plastic: five to eight years
• Copper: fifty years
• Steel braided: lifetime

Check the Valve Nut of the Supply Line

It’s important to identify exactly where the water is coming from. In the case of a toilet or sink leak, there are a few locations of where potential failure can happen. This involves checking if the connections are snug.

The nut holding the supply line to the valve may be loose and need tightening. If you find the nut is broken, it was probably overtightened and now needs replacement. If the bathroom leak doesn’t stop after tightening, you probably have supply line damage that requires a new line.

Evaluate the Water Line Valve Connection

After checking the smaller nut, there is a larger one to also tighten and check. While working on this one, water must be turned off to the bathroom to prevent flooding.

If the connection is threaded, the supply line needs to be removed before working on it. Using pliers and a wrench, the valve should be secured as gently as possible. The water should be turned back on and checked for leaks. If the leaking stops, reattach the supply line if it was removed.

Seek Help If the Leaking Won’t Stop

Warranties are there to cover any water supply line leak. It’s advised to check with the manufacturer of the connector for warranty details and reach out to your insurance for repairs or replacement. Damage caused by supply line damage, while unfortunate, can be offset by industry-standard procedures used by an expert bathroom water damage cleanup crew. Regardless of how far the water gets, it can be remedied. For more information, visit

What You Need To Know About Category Two Water Damage

6/19/2018 (Permalink)

Commercial What You Need To Know About Category Two Water Damage If you hear that you have category two water in your commercial building, you need to know that there may be some contamination.

Not all commercial flooding is the same. Typically, your water damage will fall into one of three categories.

• Clean: Category One
• Gray: Category Two
• Black: Category Three

Most people can easily understand categories one and three. Clean water is not contaminated and comes from a broken pipe that carried fresh water. Black water is highly contaminated and often comes from sewer lines. Category two falls somewhere in the middle. Here's what you need to know about this type of flooding.

Picks Up Contaminants

When a water pipe repair flood fits into this category, the water was able to pick up contaminants. This can happen when a pipe bursts on the second floor of your commercial building in Vancouver, WA. Even thought the water starts on the second floor, it often travels through drywall, flooring and other materials to reach the first floor and basement. As the water travels through these sources, it may pick up bacteria, viruses and other contaminants.

Sits Too Long

Clean water that is allowed to sit for long periods of time before the remediation is started can turn into category two. Mold spores may enter the water from the air or the liquid may leach contaminants from its surroundings. If you have a flooded building, you need to call in a commercial restoration team quickly to avoid this change.

Comes From Contaminated Source

Sometimes the water itself is contaminated when it enters your building. If you're not dealing with a water pipe repair, but instead have a dishwasher or washing machine overflow, the water could already be contaminated. Some toilet overflow may also fit into this category so long as no feces is in the flow.

If you hear that you have category two water in your commercial building, you need to know that there may be some contamination. Responding quickly to a water pipe repair can help you solve the problem and may even reduce your chances of dealing with unsavory contaminants. For more information, visit

Your Rights as a Tenant Post-Flood

6/13/2018 (Permalink)

For the most part, tenant and landlord responsibilities are pretty straight-forward. Landlords are responsible for major renovations and repairs, while tenants are responsible for day-to-day maintenance and upkeep, including cleaning and lawncare. However, some tenants still want to know if they're responsible for flood damage. In short, the answer is no, tenants are not responsible for flood damage. However, that does not mean tenants should negate renter's insurance.

Your landlord's flood insurance coverage covers the cost of flood remediation to the building and that's about it. If your personal property was damaged and if you do not have a renter's policy, you will not be able to recover the value of damaged items. Moreover, most renter insurance policies cover the cost of temporary housing and day-to-day living expenses in the event that a covered party is forced out of his or her rental home or unit. That said, you don't need to rely on insurance to help compensate for your losses.

Considerations To Make After a Flood

Though renter's insurance can come in handy post flood, it's not your only protection as a tenant. There are laws in place that protect tenants' rights after major events, both natural and preventable. Some of those laws may be of some use to you after a Vancouver, WA, flood:

• If you have to relocate because of damages caused by a flood or other disaster, you do not have to pay rent during the restoration period, and the landlord cannot find a new tenant in the meantime.
• You can terminate the lease at any time if you are forced to relocate due to a flood or other event.
• If the damage does not justify relocation but does pose an inconvenience, you may demand an adjustment of your rent.

Keep in mind that your renter's insurance policy does come with limits, and that flood damage will not be covered unless your policy specifically includes home flood coverage. Regardless of how the event occurred, tenants should always report an event to both their landlords and insurance companies. For more information, visit

Hidden Water In Vancouver

5/31/2018 (Permalink)

Water Damage Hidden Water In Vancouver Here to Help.

It's the water that you don't see after a leak that causes the most problems. 

It could contain bacteria, mold and other unseen damage. Before you risk further damaging the value of your facility or home by attempting to independently clean up the mess, call the SERVPRO professionals to ensure all aspects of your water damage are addressed properly. ensuring that further damage is not caused from hesitating to take action. SERVPRO professionals are trained to clean and restore your facility or home by identifying the water source, measuring the temperature and humidity for drying analysis, surveying the extent of the damage, performing emergency extractions, applying necessary treatments, utilize drying equipment and monitor drying, and disposing of all refuse.. We work closely with most all insurance carriers making the process run smoothly. "Like it never even happened." 

Please call SERVPRO of W. Vancouver/Clark Co. as soon as possible 24 hours a day 7 days a week service and response.